Which AI voice agents sign a BAA?
AI that answers phones, books appointments and handles calls.
Of the 11 we’ve checked, 5 sign a BAA on every listed plan, 5 only on some plans or setups, and 0 don’t. For 1, we couldn't confirm either way from the vendor's own pages.
| Tool | BAA | Plans with a BAA | Checked |
|---|---|---|---|
| Amazon ConnectAmazon Web Services | Signs a BAA | Any AWS account that accepts the AWS BAA | Oct 11, 2026 |
| Google Cloud Contact Center AI / Customer Engagement SuiteGoogle Cloud | Signs a BAA | Google Cloud customers who accept the Google Cloud BAASome AI features excluded or partly covered | Oct 11, 2026 |
| HyroHyro | Signs a BAA | All Hyro customers under the End User License Agreement | Oct 11, 2026 |
| InfinitusInfinitus Systems | Signs a BAA | Infinitus customer agreements (enterprise) | Oct 11, 2026 |
| Retell AIRetell AI | Signs a BAA | Pay-as-you-go; Enterprise | Oct 11, 2026 |
| Assort HealthAssort Health | Some plans only | Healthcare provider customer agreements | Oct 11, 2026 |
| Bland AIBland AI | Some plans only | Healthcare / Enterprise deployments | Oct 11, 2026 |
| SynthflowSynthflow | Some plans only | Enterprise (sales-led annual agreement)Some AI features excluded or partly covered | Oct 11, 2026 |
| Twilio (Voice, ConversationRelay, Flex)Twilio | Some plans only | Security Edition or Enterprise EditionSome AI features excluded or partly covered | Oct 11, 2026 |
| VapiVapi | Some plans only | Usage-only or any Success Package, with the HIPAA add-onSome AI features excluded or partly covered | Oct 11, 2026 |
| Hippocratic AIHippocratic AI | Not confirmed | — | Oct 12, 2026 |