Does Hippocratic AI sign a BAA?

Not confirmed

Hippocratic AI sells clinical voice AI agents to health systems, payors and pharma and claims HIPAA, HITRUST and SOC 2 credentials, but none of its pages that could be read say it signs a BAA. BAA availability is unknown.

Based on 4 sources, all from Hippocratic AI unless marked.

Business associate
Hippocratic AI
Tool
Hippocratic AI
Plans with a BAA
Not stated
Checked
Not confirmed
No BAA offer found on Hippocratic AI's own pages.

By plan

PlanBAAHow to get itConditions
Enterprise deployments (health systems, payors, pharma)Not confirmedNot statedHippocratic AI is sold through 'Book A Meeting' and 'Contact Us', with no self-serve plan. Its site claims HIPAA compliance and HITRUST and SOC 2 certifications, but no readable official page mentions a BAA.[1],[2],[3],[4]

Are the AI features covered?

Vendors often sign a BAA for the core product but leave some AI features out. Here is what Hippocratic AI says about each one.

AI featureUnder the BAADetails
Clinical voice AI agents (patient calls: scheduling, outreach, post-discharge follow-up)Not statedThe agents handle patient calls, and the HITRUST release refers to safeguarding PHI. No page states BAA coverage for any feature.[1],[2],[3]

AI voice agents that offer a BAA

  • Assort HealthBAA on: Healthcare provider customer agreementsSome plans only
  • Bland AIBAA on: Healthcare / Enterprise deploymentsSome plans only
  • SynthflowBAA on: Enterprise (sales-led annual agreement)Some plans only
  • Twilio (Voice, ConversationRelay, Flex)BAA on: Security Edition or Enterprise EditionSome plans only
  • VapiBAA on: Usage-only or any Success Package, with the HIPAA add-onSome plans only
  • Amazon ConnectBAA on: Any AWS account that accepts the AWS BAASigns a BAA

All BAA-ready alternatives to Hippocratic AI

Sources

  1. Why Hippocratic AIHippocratic AI, Documentation. Checked Oct 12, 2026.
  2. Hippocratic AI Achieves HITRUST e1 Certification for Full Agentic PlatformHippocratic AI, Announcement. Checked Oct 12, 2026.
  3. Hippocratic AI Achieves SOC for Service Organizations ReportHippocratic AI, Announcement. Checked Oct 12, 2026.
  4. Hippocratic AIHippocratic AI, Documentation. Checked Oct 12, 2026.

A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.