Does Infinitus sign a BAA?
Yes, it signs a BAA
Infinitus says it signs a BAA with each customer whose PHI it processes and holds BAAs with all of its downstream vendors. It is sold through sales; no self-serve path or HIPAA fee is published.
- Business associate
- Infinitus Systems
- Tool
- Infinitus
- Plans with a BAA
- Infinitus customer agreements (enterprise)
- Checked
Signs a BAA
By plan
| Plan | BAA | How to get it | Conditions |
|---|---|---|---|
| Infinitus customer agreements (enterprise) | Signs a BAA | Through salessales@infinitus.ai | The security page says Infinitus signs a BAA with customers when it processes their PHI and follows HIPAA business-associate requirements. SOC 2 Type II reports are requested through a sales rep or sales@infinitus.ai. Data is stored on Google Cloud within the US and returned or destroyed at contract end.[1] |
Are the AI features covered?
Vendors often sign a BAA for the core product but leave some AI features out. Here is what Infinitus Systems says about each one.
| AI feature | Under the BAA | Details |
|---|---|---|
| AI agent calls and downstream vendors (Google Cloud hosting) | Covered | Infinitus says it has BAAs with all downstream vendors and that its services and data are hosted on Google Cloud. It does not name LLM providers or specifically address call recordings or transcripts.[1],[2] |
Sources
A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.