Quo AI (formerly OpenPhone) alternatives that sign a HIPAA BAA
Quo AI (formerly OpenPhone): only on some plans or setups. See the plan-by-plan breakdown.
Before you switch from Quo AI (formerly OpenPhone)
You may not have to. Quo (formerly OpenPhone) signs a BAA for Quo AI (formerly OpenPhone) on Business and Scale. If you’re on another plan, upgrading may be simpler than moving your team. Even then, these stay outside the BAA: AI-powered features (call summaries, transcripts, Sona AI agent); SMS/MMS texting.
| Tool | BAA | Plans with a BAA |
|---|---|---|
| Fireflies.aiFireflies.ai | Some plans only | Enterprise |
| GranolaGranola | Some plans only | Enterprise |
| Krisp AI Meeting AssistantKrisp | Some plans only | Meeting AI Enterprise (Business tier), 100+ seats |
| MeetGeekMeetGeek | Some plans only | Any annual plan |
| Otter.aiOtter.ai | Some plans only | Enterprise (with HIPAA add-on) |
| Read AIRead AI | Some plans only | Enterprise+ (annual) |
| Sembly AISembly AI | Some plans only | Sembly Enterprise |
| Zoom AI CompanionZoom Communications | Some plans only | Business / Business Plus / Enterprise; Pro (Zoom for Healthcare) |
| Aircall AIAircall | Signs a BAA | Aircall plans (tier not specified) |
| Dialpad AIDialpad | Signs a BAA | Paid Dialpad accounts (all paid plans) |
| FathomFathom Video Inc. | Signs a BAA | All plans (blanket BAA via Terms) |
Listed tools offer a BAA on at least one plan according to their own published terms. A BAA alone doesn’t make your use HIPAA compliant: you still need the right plan, configuration and policies. Not legal advice.