AI Vendor BAA Check

Does Zoom AI Companion sign a BAA?

Only on some plans or setups

Zoom signs HIPAA BAAs on paid plans: self-serve for Pro and through sales or the web portal for larger plans. Zoom says its AI features, including ZoomMate, are available to BAA customers, but warns that certain AI features may not be available to healthcare BAA customers and publishes no full list.

Based on 6 sources, all from Zoom Communications unless marked.

Not fully covered by the BAA: Meeting Summary with AI Companion; ZoomMate and other Zoom AI features (in-meeting questions, smart recording, Team Chat AI).

Business associate
Zoom Communications
Tool
Zoom AI Companion
Plans with a BAA
Pro (Zoom for Healthcare); Business / Business Plus / Enterprise
Checked
Some plans only
Zoom Communications signs only for the plans listed.

By plan

PlanBAAHow to get itConditions
Pro (Zoom for Healthcare)Signs a BAAAccept or sign onlineAt checkout, choose 'United States Agreement (BAA)' and accept it. Existing accounts can turn on the BAA under Plans and Billing > Plan Management. No extra manual configuration is needed after the BAA is signed.[1]
Business / Business Plus / EnterpriseSigns a BAAThrough salesNew Business, Business Plus, and Enterprise customers go through Sales. Existing accounts can turn on the BAA in the web portal. Zoom also signs BAAs for other paid plans on its pricing page.[1],[2]

Are the AI features covered?

Vendors often sign a BAA for the core product but leave some AI features out. Here is what Zoom Communications says about each one.

AI featureUnder the BAADetails
Meeting Summary with AI CompanionPartly coveredZoom says AI features are available to BAA customers but that certain AI features may not be available for healthcare BAA customers, without naming them. We could not confirm a Zoom page that places Meeting Summary itself under the BAA.[1]
ZoomMate and other Zoom AI features (in-meeting questions, smart recording, Team Chat AI)Partly coveredZoom says AI features, including ZoomMate, are available to BAA customers, but certain AI features may not be available for healthcare and higher-ed BAA customers. The individual feature articles only say features may be unavailable for some verticals, without naming which.[1],[3],[4],[5]
Smart Recording with AINot statedThe Smart Recording article does not mention a BAA or HIPAA and says the feature may be unavailable in some regions or industry verticals.[4]
Clinical Notes (Zoom Workplace for Clinicians)Not statedZoom's healthcare pages say its infrastructure supports HIPAA programs and BAAs, but none says Clinical Notes is covered by the BAA. The setup article requires the Workplace for Clinicians add-on and does not mention HIPAA.[6]

Meeting note-takers that offer a BAA

  • Fireflies.aiBAA on: EnterpriseSome plans only
  • GranolaBAA on: EnterpriseSome plans only
  • Krisp AI Meeting AssistantBAA on: Meeting AI Enterprise (Business tier), 100+ seatsSome plans only
  • MeetGeekBAA on: Any annual planSome plans only
  • Otter.aiBAA on: Enterprise (with HIPAA add-on)Some plans only
  • Read AIBAA on: Enterprise+ (annual)Some plans only

All BAA-ready alternatives to Zoom AI Companion

Sources

  1. HIPAA Business Associate Agreement (BAA)Zoom, Help center. Checked Oct 11, 2026.
  2. Zoom HIPAA complianceZoom, Trust center. Checked Oct 11, 2026.
  3. Using ZoomMateZoom, Help center. Checked Oct 11, 2026.
  4. Using smart recording with AIZoom, Help center. Checked Oct 11, 2026.
  5. Enabling or disabling meeting questions with AI CompanionZoom, Help center. Checked Oct 11, 2026.
  6. Zoom AI Scribe: Clinical NotesZoom, Documentation. Checked Oct 11, 2026.

A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.