Does Fathom sign a BAA?
Yes, it signs a BAA
Fathom incorporates a blanket BAA into its terms for any customer to whom HIPAA applies, and will also countersign a BAA on request by email. Its pages do not limit this to particular plans.
- Business associate
- Fathom Video Inc.
- Tool
- Fathom
- Plans with a BAA
- All plans (blanket BAA via Terms)
- Checked
Signs a BAA
By plan
| Plan | BAA | How to get it | Conditions |
|---|---|---|---|
| All plans (blanket BAA via Terms) | Signs a BAA | Included in the termshelp@fathom.video | Terms incorporate the BAA at fathom.ai/baa by reference when HIPAA applies to the customer. A separately signed BAA can be requested from help@fathom.video. No plan restriction is stated, but plan scope is also not explicitly confirmed.[1],[2],[3] |
Are the AI features covered?
Vendors often sign a BAA for the core product but leave some AI features out. Here is what Fathom Video Inc. says about each one.
| AI feature | Under the BAA | Details |
|---|---|---|
| AI meeting summaries and Ask Fathom | Not stated | Neither the BAA nor the help article lists covered or excluded features. Terms separately allow Fathom to use de-identified user content to improve in-house AI models unless the user opts out in settings.[2],[3] |
Sources
A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.