Does Rev or Otter.ai sign a HIPAA BAA?

Q: Does Rev or Otter.ai sign a HIPAA BAA?

Both can be covered by a BAA, on different terms. Rev.com, Inc. signs one for Rev only on HIPAA subscription (enterprise; Unlimited tier on pricing page); Rev AI speech-to-text API. Otter.ai signs one only on Enterprise (with HIPAA add-on).

Rev vs Otter.ai: which signs a HIPAA BAA?

Both can be covered by a BAA, on different terms. Rev.com, Inc. signs one for Rev only on HIPAA subscription (enterprise; Unlimited tier on pricing page); Rev AI speech-to-text API. Otter.ai signs one only on Enterprise (with HIPAA add-on).

Business associate: Rev.com, Inc.
Tool: Rev
Plans with a BAA: HIPAA subscription (enterprise; Unlimited tier on pricing page); Rev AI speech-to-text API
Checked: Oct 11, 2026

Some plans only

Rev.com, Inc. signs only for the plans listed.

Rev: plan-by-plan breakdown and sources

Business associate: Otter.ai
Tool: Otter.ai
Plans with a BAA: Enterprise (with HIPAA add-on)
Checked: Oct 11, 2026

Some plans only

Otter.ai signs only for the plans listed.

Otter.ai: plan-by-plan breakdown and sources

Side by side

	RevRev.com, Inc.	Otter.aiOtter.ai
BAA	Some plans only	Some plans only
Plans with a BAA	HIPAA subscription (enterprise; Unlimited tier on pricing page); Rev AI speech-to-text API	Enterprise (with HIPAA add-on)
How to get it	Through sales	Through sales
AI features outside the BAA partly covered excluded	Human transcription (Excluded from the BAA)	None listed
Sources	5 sources	4 sources
Last checked	Oct 11, 2026	Oct 11, 2026

Every plan

Rev

HIPAA subscription (enterprise; Unlimited tier on pricing page)BAA plus MSA/MNDA must be signed before account setup. Annual billing only. AI-only processing (no human services); paste-URL upload removed, transcripts/summaries removed from notification emails, public sharing blocked.Signs a BAA
Free / Essentials / Pro (standard plans)Rev's help center says only the HIPAA subscription plan is covered and it is not available through general access.No BAA
Rev AI speech-to-text APIContact Rev sales/customer success for the BAA and updated MSA, then open a separate HIPAA-enabled Rev AI account. media_url input, human transcription and RTMP streaming are not supported for HIPAA accounts.Signs a BAA

Otter.ai

Enterprise (with HIPAA add-on)BAA must be signed before any PHI is handled; start through your account executive/account manager or Otter sales. Pricing page lists HIPAA compliance as an Enterprise add-on. Otter recommends admins restrict Notetaker auto-join, disable external sharing, enforce SSO/2FA and set retention.Signs a BAA
Plans below EnterpriseOtter's HIPAA help article says HIPAA compliance is available only on the Enterprise plan.No BAA

If you handle patient data

Either can work. Choose on features and price, then make sure you’re on a plan listed above and the BAA is signed before anyone enters protected health information. Keep PHI out of the AI features listed as outside the BAA.

More comparisons

A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.