Does Rev sign a BAA?
Only on some plans or setups
Rev signs a BAA only for its enterprise HIPAA subscription, sold through sales on annual billing, which covers AI transcription and AI summaries but excludes human transcription. Standard self-serve plans are not covered.
Not fully covered by the BAA: Human transcription.
- Business associate
- Rev.com, Inc.
- Tool
- Rev
- Plans with a BAA
- HIPAA subscription (enterprise; Unlimited tier on pricing page); Rev AI speech-to-text API
- Checked
By plan
| Plan | BAA | How to get it | Conditions |
|---|---|---|---|
| HIPAA subscription (enterprise; Unlimited tier on pricing page) | Signs a BAA | Through sales | BAA plus MSA/MNDA must be signed before account setup. Annual billing only. AI-only processing (no human services); paste-URL upload removed, transcripts/summaries removed from notification emails, public sharing blocked.[1],[2],[3] |
| Free / Essentials / Pro (standard plans) | No BAA | Not offered | Rev's help center says only the HIPAA subscription plan is covered and it is not available through general access.[1] |
| Rev AI speech-to-text API | Signs a BAA | Through sales | Contact Rev sales/customer success for the BAA and updated MSA, then open a separate HIPAA-enabled Rev AI account. media_url input, human transcription and RTMP streaming are not supported for HIPAA accounts.[4] |
Are the AI features covered?
Vendors often sign a BAA for the core product but leave some AI features out. Here is what Rev.com, Inc. says about each one.
| AI feature | Under the BAA | Details |
|---|---|---|
| AI transcription, automatic summaries, Summary Builder, AI captions, Meetings NotetakerHIPAA subscription (enterprise; Unlimited tier on pricing page) | Covered | Listed as included features of the HIPAA subscription.[1] |
| Human transcriptionHIPAA subscription (enterprise; Unlimited tier on pricing page), Rev AI speech-to-text API | Excluded | HIPAA subscription is AI processing only; Rev AI HIPAA accounts also cannot use human transcription.[1],[4] |
Transcription that offer a BAA
- Plaud (NotePin / Note devices and app)BAA on: BAA on request (plan eligibility not stated)Some plans only
- SonixBAA on: EnterpriseSome plans only
All BAA-ready alternatives to Rev
Sources
- Is Rev HIPAA Compliant?
- Business associate agreement
- Rev Pricing
- HIPAA Compliance | Rev AI API docs
- Rev Breaks New Ground: HIPAA-Compliant Solutions for Legal
A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.