Does Plaud (NotePin / Note devices and app) sign a BAA?
Only on some plans or setups
Plaud says customers can request a signed BAA by emailing its privacy team, but its official pages do not say which plans or customer types qualify. Buying a device or subscription alone does not put a BAA in place.
- Business associate
- Plaud
- Tool
- Plaud (NotePin / Note devices and app)
- Plans with a BAA
- BAA on request (plan eligibility not stated)
- Checked
By plan
| Plan | BAA | How to get it | Conditions |
|---|---|---|---|
| BAA on request (plan eligibility not stated) | Conditions apply | Request by emailprivacy@plaud.ai | Plaud's help center tells users to email privacy@plaud.ai to obtain and sign a BAA. No official page ties the BAA to the Starter, Pro, Unlimited or Team plans, so eligibility must be confirmed with Plaud. Plaud also offers a HIPAA validation report via its Drata trust page.[1],[2],[3] |
Are the AI features covered?
Vendors often sign a BAA for the core product but leave some AI features out. Here is what Plaud says about each one.
| AI feature | Under the BAA | Details |
|---|---|---|
| AI summaries and Ask Plaud (third-party LLM processing) | Not stated | Plaud does not automatically strip patient identifiers before AI processing; transcripts may go to third-party LLM providers in real time and, Plaud says, are deleted right after. Whether these AI features fall under the BAA is not stated.[1] |
Transcription that offer a BAA
- RevBAA on: HIPAA subscription (enterprise; Unlimited tier on pricing page), Rev AI speech-to-text APISome plans only
- SonixBAA on: EnterpriseSome plans only
All BAA-ready alternatives to Plaud (NotePin / Note devices and app)
Sources
- Does Plaud automatically mask/remove patient-identifiable information before using AI?
- Is PLAUD HIPAA compliant?
- Plaud Trust
- Plaud AI HIPAA compliant AI medical transcription
A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.