Does Loom AI sign a BAA?

No BAA available

Loom says it cannot currently sign Business Associate Agreements and advises against sending health information. Loom is not among the products on Atlassian's HIPAA page, so Atlassian's BAA does not extend to it.

Based on 3 sources, all from Atlassian (Loom) unless marked.

Business associate
Atlassian (Loom)
Tool
Loom AI
Plans with a BAA
None
Checked
No BAA
Atlassian (Loom) won't sign a BAA for Loom AI.

By plan

PlanBAAHow to get itConditions
All Loom plansNo BAANot offeredLoom's support article says it cannot sign BAAs and advises against sending HIPAA-regulated health information. Atlassian's BAA covers only the HIPAA-qualified products on its HIPAA page: Jira, Confluence, Jira Service Management, Rovo and Jira Product Discovery. Loom is not on that list.[1],[2],[3]

Are the AI features covered?

Vendors often sign a BAA for the core product but leave some AI features out. Here is what Atlassian (Loom) says about each one.

AI featureUnder the BAADetails
Loom AI (AI titles, summaries, chapters and AI workflows)ExcludedLoom offers no BAA, so no Loom feature, including Loom AI, is under a BAA.[1]

Workspace and collaboration AI that offer a BAA

All BAA-ready alternatives to Loom AI

Sources

  1. Is Loom HIPAA Compliant?Atlassian, Help center. Checked Oct 11, 2026.
  2. Atlassian HIPAA compliance resourcesAtlassian, Trust center. Checked Oct 11, 2026.
  3. Atlassian Business Associate AgreementAtlassian, Legal terms. Checked Oct 11, 2026.

A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.