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Is Klara HIPAA compliant?

Not confirmed. We couldn't find a Business Associate Agreement offer for Klara on Klara (ModMed)'s own pages. Without a signed BAA, keep patient data out of it.

Does Klara sign a BAA?

Not confirmed

No Klara or ModMed page I could read mentions a BAA for Klara. Klara's site says its messaging helps practices stay HIPAA-compliant and markets an AI-powered inbox, but its terms and security pages block automated access, so BAA availability is unknown.

Based on 3 sources, all from Klara (ModMed) unless marked.

Business associate
Klara (ModMed)
Tool
Klara
Plans with a BAA
Not stated
Checked
Not confirmed
No BAA offer found on Klara (ModMed)'s own pages.

By plan

PlanBAAHow to get itConditions
Klara practice subscriptionNot confirmedNot statedThe homepage mentions HIPAA-compliant messaging but not a BAA. Klara's terms and security pages could not be read, so a BAA could exist there.[1],[2]

Are the AI features covered?

Vendors often sign a BAA for the core product but leave some AI features out. Here is what Klara (ModMed) says about each one.

AI featureUnder the BAADetails
AI-powered inbox and intelligent message routingNot statedKlara markets an 'AI-Powered Inbox' and intelligent routing, but no official page describes how AI processes PHI or whether a BAA covers it.[1],[2]

Patient communication AI that offer a BAA

  • ArteraBAA on: Artera enterprise contract (health systems and practices)Signs a BAA
  • CurogramBAA on: Curogram (all clients)Signs a BAA
  • Doxy.meBAA on: Clinic, Free, ProfessionalSigns a BAA
  • EmitrrBAA on: Emitrr subscriptionSigns a BAA
  • Hello PatientBAA on: Hello Patient provider contractSigns a BAA
  • Luma HealthBAA on: Luma Health customer contractSigns a BAA

All BAA-ready alternatives to Klara

Sources

  1. KlaraKlara, Documentation. Checked Oct 13, 2026. Archived copy
  2. Klara privacy pageKlara, Documentation. Checked Oct 13, 2026. Archived copy
  3. Applicant Privacy NoticeKlara GmbH, Legal terms. Checked Oct 13, 2026. Archived copy

A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.