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Is Emitrr HIPAA compliant?

Emitrr signs a Business Associate Agreement with its customers, which HIPAA requires before a vendor handles patient data for you. Once it's signed, you can use Emitrr with patient data within the BAA's scope; whether your use is compliant still depends on your setup and your own policies. Emitrr doesn't say whether the BAA covers its AI features.

Does Emitrr sign a BAA?

Yes, it signs a BAA

Emitrr's HIPAA page says it will sign a BAA with covered-entity customers and requires one before PHI is used. No official page says whether the BAA covers its AI Agent or AI receptionist.

Based on 2 sources, all from Emitrr unless marked.

Not confirmed for the AI features: Emitrr doesn’t say whether its BAA covers AI Agent / AI Receptionist / AI answering service. Get that in writing before using it with patient data.

Business associate
Emitrr
Tool
Emitrr
Plans with a BAA
Emitrr subscription
Checked
Signs a BAA
Emitrr signs a BAA with its customers; AI coverage isn't stated.

By plan

PlanBAAHow to get itConditions
Emitrr subscriptionSigns a BAANot statedEmitrr makes its BAA available for subscribers to execute, and covered entities must sign it before using Emitrr with PHI. The page doesn't name plans or describe how to request it. Customers must configure the platform appropriately and manage their own access controls.[1]

Are the AI features covered?

Vendors often sign a BAA for the core product but leave some AI features out. Here is what Emitrr says about each one.

AI featureUnder the BAADetails
AI Agent / AI Receptionist / AI answering serviceNot statedThe AI receptionist pages describe the product as HIPAA-compliant for medical and dental practices but don't mention a BAA. The HIPAA page links to the AI Agent but doesn't say the BAA covers it. No LLM provider is named.[1],[2]

Sources

  1. HIPAA and HITECH Compliance at EmitrrEmitrr, Trust center. Checked Oct 13, 2026. Archived copy
  2. Emitrr's AI Receptionist That Never Sleeps or Misses a CallEmitrr, Documentation. Checked Oct 13, 2026. Archived copy

A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.