Are Dropbox Dash / Dropbox AI's AI features covered by the BAA?

Dash (universal search, Dash Chat, answers across connected apps): excluded from the baa. Dash in Dropbox / Dropbox AI features (file summaries, Q&A, image search): excluded from the baa.

Does Dropbox Dash / Dropbox AI sign a BAA?

Q: Does Dropbox Dash / Dropbox AI sign a HIPAA BAA?

No BAA available. Dropbox signs a BAA for certain team plans, but it says Dash, including Dash in Dropbox, does not support HIPAA compliance. Dropbox's 'Dropbox AI' overview page now describes Dash features, so the AI features fall outside HIPAA support.

No BAA available

Dropbox signs a BAA for certain team plans, but it says Dash, including Dash in Dropbox, does not support HIPAA compliance. Dropbox's 'Dropbox AI' overview page now describes Dash features, so the AI features fall outside HIPAA support.

Based on 2 sources, all from Dropbox unless marked.

Business associate: Dropbox
Tool: Dropbox Dash / Dropbox AI
Plans with a BAA: Dropbox team plans (Standard, Advanced, Business, Business Plus, Enterprise, Education) - core storage only
Checked: Oct 11, 2026

No BAA

Dropbox won't sign a BAA for Dropbox Dash / Dropbox AI.

By plan

Plan	BAA	How to get it	Conditions
Dropbox team plans (Standard, Advanced, Business, Business Plus, Enterprise, Education) - core storage only	Conditions apply	Accept or sign onlinesales@dropbox.com	The HIPAA article says it applies to 'certain teams' on these plans but does not say which teams qualify. Existing US-based team admins can e-sign the BAA on the Account page of the admin console. New buyers contact sales. A team with a BAA cannot enable reseller support. Third-party apps are not covered.[1]
Dropbox Dash (standalone and Dash in Dropbox)	No BAA	Not offered	Dropbox says Dash does not support HIPAA compliance, including Dash inside Dropbox.[1]

Are the AI features covered?

Vendors often sign a BAA for the core product but leave some AI features out. Here is what Dropbox says about each one.

AI feature	Under the BAA	Details
Dash (universal search, Dash Chat, answers across connected apps)Dropbox team plans (Standard, Advanced, Business, Business Plus, Enterprise, Education) - core storage only	Excluded	Dropbox's HIPAA article says Dash does not support HIPAA compliance. Dash Chat web search uses OpenAI's web search API.[1],[2]
Dash in Dropbox / Dropbox AI features (file summaries, Q&A, image search)Dropbox team plans (Standard, Advanced, Business, Business Plus, Enterprise, Education) - core storage only	Excluded	The 'Dropbox AI: an overview' help page now describes these as Dash features. The HIPAA article excludes Dash, including Dash in Dropbox.[1],[2]

Workspace and collaboration AI that offer a BAA

Adobe Acrobat AI AssistantBAA on: Acrobat Studio for enterprise: Analyzer in Acrobat, Acrobat Studio for enterprise: Knowledge Base in AcrobatSome plans only
Airtable AIBAA on: Enterprise ScaleSome plans only
Asana AIBAA on: AsanaGov, Enterprise+Some plans only
Atlassian Rovo / Atlassian Intelligence (Confluence, Jira)BAA on: Enterprise, Standard / Premium (Jira, Jira Service Management, Jira Product Discovery, Confluence)Some plans only
Box AIBAA on: Enterprise / Enterprise Plus / Enterprise AdvancedSome plans only
ClickUp BrainBAA on: EnterpriseSome plans only

All BAA-ready alternatives to Dropbox Dash / Dropbox AI

Sources

Dropbox and HIPAA/HITECHDropbox, Help center. Checked Oct 11, 2026.
Dropbox AI: an overviewDropbox, Help center. Checked Oct 11, 2026.

A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.