Does ClickUp Brain sign a BAA?
Only on some plans or setups
ClickUp says it supports HIPAA for Enterprise customers by signing a BAA. Its AI terms allow ClickUp AI in healthcare work only under an active BAA, once ClickUp confirms the account is set up for it, with PHI going through zero-data-retention or HIPAA-compliant workflows.
Not fully covered by the BAA: ClickUp Brain and Super Agents.
- Business associate
- ClickUp
- Tool
- ClickUp Brain
- Plans with a BAA
- Enterprise
- Checked
By plan
| Plan | BAA | How to get it | Conditions |
|---|---|---|---|
| Free / Unlimited / Business | No BAA | Not offered | ClickUp's own materials say HIPAA support is limited to the Enterprise plan.[1],[2] |
| Enterprise | Signs a BAA | Not stated | ClickUp says it can support HIPAA for Enterprise customers by agreeing to a BAA. Enterprise is sold through sales, but no page describes how the BAA itself is requested or signed.[2],[3],[1] |
Are the AI features covered?
Vendors often sign a BAA for the core product but leave some AI features out. Here is what ClickUp says about each one.
| AI feature | Under the BAA | Details |
|---|---|---|
| ClickUp Brain and Super AgentsEnterprise | Partly covered | Healthcare use of ClickUp AI needs an active BAA and ClickUp's confirmation that the account is set up for it. PHI may only go through zero-data-retention or HIPAA-compliant workflows. ClickUp says it has BAAs and zero-retention agreements with every LLM provider it uses (OpenAI, Anthropic, Google). The terms also bar use for diagnosis or treatment plans, so coverage is conditional rather than blanket.[2],[4] |
| Brain MAX Talk to TextEnterprise | Not stated | Only a ClickUp marketing blog suggests using it in a HIPAA-enabled environment under a BAA. No help or legal page confirms this.[1] |
Workspace and collaboration AI that offer a BAA
- Adobe Acrobat AI AssistantBAA on: Acrobat Studio for enterprise: Analyzer in Acrobat, Acrobat Studio for enterprise: Knowledge Base in AcrobatSome plans only
- Airtable AIBAA on: Enterprise ScaleSome plans only
- Asana AIBAA on: AsanaGov, Enterprise+Some plans only
- Atlassian Rovo / Atlassian Intelligence (Confluence, Jira)BAA on: Enterprise, Standard / Premium (Jira, Jira Service Management, Jira Product Discovery, Confluence)Some plans only
- Box AIBAA on: Enterprise / Enterprise Plus / Enterprise AdvancedSome plans only
- Coda AI (Superhuman Docs AI)BAA on: Docs EnterpriseSome plans only
All BAA-ready alternatives to ClickUp Brain
Sources
- 10 Best HIPAA-Compliant AI Tools for Secure Healthcare in 2026
- ClickUp AI models, privacy, and security FAQ
- ClickUp for Healthcare Teams
- ClickUp AI Additional Terms
- ClickUp Security
A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.