Vapi vs Bland AI: which signs a HIPAA BAA?
Both can be covered by a BAA, on different terms. Vapi signs one only on Usage-only or any Success Package, with the HIPAA add-on. Bland AI signs one only on Healthcare / Enterprise deployments.
- Business associate
- Vapi
- Tool
- Vapi
- Plans with a BAA
- Usage-only or any Success Package, with the HIPAA add-on
- Checked
Some plans only
- Business associate
- Bland AI
- Tool
- Bland AI
- Plans with a BAA
- Healthcare / Enterprise deployments
- Checked
Some plans only
Side by side
| VapiVapi | Bland AIBland AI | |
|---|---|---|
| BAA | Some plans only | Some plans only |
| Plans with a BAA | Usage-only or any Success Package, with the HIPAA add-on | Healthcare / Enterprise deployments |
| How to get it | Accept or sign online | Through sales |
| AI features outside the BAA partly covered excluded |
| None listed |
| Sources | 4 sources | 5 sources |
| Last checked | Oct 11, 2026 | Oct 11, 2026 |
Every plan
Vapi
- Usage-only or any Success Package, with the HIPAA add-onVapi docs say HIPAA is a paid add-on available with Usage only or any Success Package. Buy it under Packages & add-ons in the dashboard, enter the BAA recipient, then sign the BAA Vapi emails. The pricing page lists the HIPAA add-on at $2,000/month, including a DPA and BAA. HIPAA mode applies org-wide, cannot be enabled via API, and cannot be combined with Zero Data Retention.Signs a BAA
Bland AI
- Healthcare / Enterprise deploymentsBland's healthcare page says a BAA is included with healthcare deployments and HIPAA is included in standard pricing (quoted at $0.11 to $0.14 per minute); teams typically go from signed BAA to first live call in about 30 days. The trust page lists HIPAA as self-attested with a BAA signed before launch, and the enterprise material says BAAs and DPAs are available. Onboarding is via demo/sales calls. A blog post mentions flexible BAA terms including pay-as-you-go options.Signs a BAA
- Build (free) / Scale self-serve plansBland's plan comparison table was not readable in the fetched content, and no official page states whether a BAA is available on these self-serve tiers.Not confirmed
If you handle patient data
Either can work. Choose on features and price, then make sure you’re on a plan listed above and the BAA is signed before anyone enters protected health information. Keep PHI out of the AI features listed as outside the BAA.
More comparisons
A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.