AI Vendor BAA Check

Does Freed sign a BAA?

Yes, it signs a BAA

Freed builds its BAA into its Platform Terms of Use as Schedule A, so every user accepts it when signing up, including solo clinicians on self-serve plans. Users can also request a signed copy, and larger organizations can get an organization-wide BAA.

Based on 5 sources, all from Freed unless marked.

Business associate
Freed
Tool
Freed
Plans with a BAA
Starter / Core / Premier (self-serve individual clinicians); Groups (clinics and health systems)
Checked
Signs a BAA
Freed signs a BAA for Freed.

By plan

PlanBAAHow to get itConditions
Starter / Core / Premier (self-serve individual clinicians)Signs a BAAIncluded in the termsRequest pageThe BAA is Schedule A of the Platform Terms of Use and is accepted at signup. A countersigned copy can be requested through a form linked from the help article. The FAQ says all users must accept the BAA terms.[1],[2]
Groups (clinics and health systems)Signs a BAAThrough salessales@getfreed.aiLarger organizations can get a separate organization-wide BAA. The pricing page lists 'Organization-wide BAA' as an admin feature but does not tie it to a named plan. Freed says it maintains BAAs with all enterprise customers.[1],[3],[4],[5]

Are the AI features covered?

Vendors often sign a BAA for the core product but leave some AI features out. Here is what Freed says about each one.

AI featureUnder the BAADetails
AI scribe note generationCoveredFreed says it does not use PHI for AI training and trains only on de-identified notes. It says it has a BAA with Microsoft (Azure) and requires vendors that handle PHI to sign BAAs, but it does not name its AI model providers. Audio is deleted once the note is generated.[2],[3],[5]

Sources

  1. How can I obtain a Business Associate Agreement (BAA) with Freed Scribe?Freed, Help center. Checked Oct 11, 2026.
  2. Frequently Asked QuestionsFreed, Help center. Checked Oct 11, 2026.
  3. How Freed Handles Data Privacy & ComplianceFreed, Documentation. Checked Oct 11, 2026.
  4. Freed PricingFreed, Documentation. Checked Oct 11, 2026.
  5. HIPAA compliance in AI scribesFreed, Documentation. Checked Oct 11, 2026.

A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.