Freed vs Twofold: which signs a HIPAA BAA?
Both can be covered by a BAA, on different terms. Freed signs a BAA on every plan we list. Twofold Health signs a BAA for Twofold on every plan we list.
- Business associate
- Freed
- Tool
- Freed
- Plans with a BAA
- Starter / Core / Premier (self-serve individual clinicians); Groups (clinics and health systems)
- Checked
Signs a BAA
- Business associate
- Twofold Health
- Tool
- Twofold
- Plans with a BAA
- Free trial / Personal plan (self-serve); Group plan (custom pricing)
- Checked
Signs a BAA
Side by side
| FreedFreed | TwofoldTwofold Health | |
|---|---|---|
| BAA | Signs a BAA | Signs a BAA |
| Plans with a BAA | Starter / Core / Premier (self-serve individual clinicians); Groups (clinics and health systems) | Free trial / Personal plan (self-serve); Group plan (custom pricing) |
| How to get it | Included in the terms; Through sales | Included in the terms; Through sales |
| AI features outside the BAA | None listed | None listed |
| Sources | 5 sources | 4 sources |
| Last checked | Oct 11, 2026 | Oct 11, 2026 |
Every plan
Freed
- Starter / Core / Premier (self-serve individual clinicians)The BAA is Schedule A of the Platform Terms of Use and is accepted at signup. A countersigned copy can be requested through a form linked from the help article. The FAQ says all users must accept the BAA terms.Signs a BAA
- Groups (clinics and health systems)Larger organizations can get a separate organization-wide BAA. The pricing page lists 'Organization-wide BAA' as an admin feature but does not tie it to a named plan. Freed says it maintains BAAs with all enterprise customers.Signs a BAA
Twofold
- Free trial / Personal plan (self-serve)The help center says users agree to the BAA automatically at signup, and a solutions page says every account includes one. The security page offers a copy by email. The Personal plan is $69/month, or $49/month billed annually. The pricing article does not mention the BAA for the trial or Personal plan.Signs a BAA
- Group plan (custom pricing)The pricing article lists an organization-wide BAA on the Group plan, which is quoted through a contact form.Signs a BAA
If you handle patient data
Either can work. Choose on features and price, then make sure you’re on a plan listed above and the BAA is signed before anyone enters protected health information.
More comparisons
A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.