Does Perplexity sign a BAA?

Only on some plans or setups

Perplexity's Enterprise and API terms ban PHI unless the customer and Perplexity have signed a BAA, which implies a BAA can be negotiated. Perplexity publishes no BAA process or covered-feature list. The consumer terms never mention HIPAA, and Perplexity says HIPAA does not apply to its consumer health product.

Based on 6 sources, all from Perplexity AI unless marked.

Not fully covered by the BAA: Perplexity Health (consumer health features and medical records connector).

Business associate
Perplexity AI
Tool
Perplexity
Plans with a BAA
Enterprise Pro / Enterprise Max; API (Sonar)
Checked
Some plans only
Perplexity AI signs only for the plans listed.

By plan

PlanBAAHow to get itConditions
Free / Pro / Max (consumer)Not confirmedNot statedThe consumer Terms do not mention HIPAA, PHI, or a BAA. Perplexity says HIPAA does not apply to consumer health products such as Perplexity Health.[1],[2]
Enterprise Pro / Enterprise MaxConditions applyNot statedEnterprise Terms section 5.2 bans PHI unless the parties have executed a BAA. Perplexity does not say how to request one or which features it would cover. Comet for Enterprise is under separate terms that were not reviewed.[3],[4]
API (Sonar)Conditions applyNot statedAPI Terms section 6.2 has the same PHI ban unless a BAA is executed. API docs describe zero data retention for the Chat Completions API and list a 2025 HIPAA Gap Assessment.[5],[6]

Are the AI features covered?

Vendors often sign a BAA for the core product but leave some AI features out. Here is what Perplexity AI says about each one.

AI featureUnder the BAADetails
Perplexity search/answer engine, Enterprise features (Comet, connectors, agents)Enterprise Pro / Enterprise MaxNot statedPerplexity publishes no BAA scope, so it is unclear which Enterprise features a negotiated BAA would cover.[3]
Perplexity Health (consumer health features and medical records connector)Free / Pro / Max (consumer)ExcludedPerplexity says HIPAA does not apply to this consumer wellness product. It describes 'HIPAA-aligned safeguards', which is not a claim of BAA coverage.[2]

AI chat assistants that offer a BAA

  • ChatGPTBAA on: ChatGPT FedRAMP, ChatGPT for Clinicians, ChatGPT for Healthcare, Edu, EnterpriseSome plans only
  • Claude apps (Claude.ai)BAA on: Enterprise (self-serve or sales-assisted)Some plans only
  • GrokBAA on: API (ZDR-enabled)Some plans only
  • BastionGPTBAA on: API, Professional, Professional Plus, Ultra (Enterprise)Signs a BAA
  • CompliantChatGPTBAA on: Enterprise, Starter / Pro / FullSigns a BAA
  • Hathr AIBAA on: API (Base / Starter / Scale), Enterprise, Single Subscription WebappSigns a BAA

All BAA-ready alternatives to Perplexity

Sources

  1. Perplexity Terms of ServicePerplexity AI, Legal terms. Checked Oct 11, 2026.
  2. What is Perplexity Health?Perplexity AI, Help center. Checked Oct 11, 2026.
  3. Perplexity Enterprise Terms of ServicePerplexity AI, Legal terms. Checked Oct 11, 2026.
  4. What is Enterprise Pro?Perplexity AI, Help center. Checked Oct 11, 2026.
  5. Perplexity API Terms of ServicePerplexity AI, Legal terms. Checked Oct 11, 2026.
  6. Privacy & Security - Perplexity API docsPerplexity AI, Documentation. Checked Oct 11, 2026.

A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.