Are BastionGPT's AI features covered by the BAA?

AI assistant chat, including model choice (GPT, Claude, Gemini): covered by the baa. AI scribe and audio transcription: covered by the baa. Document, image and spreadsheet analysis: covered by the baa.

Does BastionGPT sign a BAA?

Q: Does BastionGPT sign a HIPAA BAA?

Yes, it signs a BAA. BastionGPT signs a BAA on every plan at no extra cost. The BAA is part of the standard terms accepted at sign-up, and a countersigned DocuSign copy is available on request.

Yes, it signs a BAA

BastionGPT signs a BAA on every plan at no extra cost. The BAA is part of the standard terms accepted at sign-up, and a countersigned DocuSign copy is available on request.

Based on 2 sources, all from Bastion Intelligence unless marked.

Business associate: Bastion Intelligence
Tool: BastionGPT
Plans with a BAA: Professional; Professional Plus; Ultra (Enterprise); API
Checked: Oct 12, 2026

Signs a BAA

Bastion Intelligence signs a BAA for BastionGPT.

By plan

Plan	BAA	How to get it	Conditions
Professional	Signs a BAA	Included in the terms	$20 per user per month. The BAA is accepted electronically with the terms of use at account creation. For a countersigned DocuSign copy, email the team or ask in chat. Bastion says most copies go out within 30 minutes and all within one business day. Redline BAAs are not available on this plan.[1],[2]
Professional Plus	Signs a BAA	Included in the terms	$45 per user per month. The standard BAA is included. A customizable (redline) BAA and SSO are add-ons that need 50 or more users.[1],[2]
Ultra (Enterprise)Minimum 100 seats	Signs a BAA	Included in the terms	$75 per user per month for 100 or more users. A redline BAA is included. The FAQ calls the top tier 'Enterprise' while the pricing table calls it 'Ultra'.[1],[2]
API	Signs a BAA	Included in the terms	The help article says API access is covered by the BAA once the terms of use are accepted.[1]

Are the AI features covered?

Vendors often sign a BAA for the core product but leave some AI features out. Here is what Bastion Intelligence says about each one.

AI feature	Under the BAA	Details
AI assistant chat, including model choice (GPT, Claude, Gemini)Professional, Professional Plus, Ultra (Enterprise)	Covered	Chat is the core service, and every plan includes the BAA with no exclusions listed. Manual model choice is offered only on Professional Plus and Ultra. The pages checked do not say whether the model providers are under BAAs with Bastion.[1],[2]
AI scribe and audio transcriptionProfessional, Professional Plus, Ultra (Enterprise)	Covered	Included on every plan, and every plan includes the BAA. No exclusion is listed.[1],[2]
Document, image and spreadsheet analysisProfessional, Professional Plus, Ultra (Enterprise)	Covered	Professional allows a single document of up to 30 pages. Multi-document, image, chart and spreadsheet analysis come with Professional Plus and Ultra. No BAA exclusion is listed.[1],[2]

Compare BastionGPT

ChatGPT vs BastionGPTChatGPT: some plans
BastionGPT vs CompliantChatGPTCompliantChatGPT: signs a BAA

Sources

Does BastionGPT Offer a HIPAA Business Associate Agreement (BAA)?Bastion Intelligence, Help center. Checked Oct 12, 2026.
BastionGPT PricingBastion Intelligence, Documentation. Checked Oct 12, 2026.

A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.