Is Jane AI Scribe HIPAA compliant?
Jane Software Inc. signs a Business Associate Agreement with its customers, which HIPAA requires before a vendor handles patient data for you. Once it's signed, you can use Jane AI Scribe with patient data within the BAA's scope; whether your use is compliant still depends on your setup and your own policies. Jane Software Inc. doesn't say whether the BAA covers its AI features.
Does Jane AI Scribe sign a BAA?
Yes, it signs a BAA
Jane's terms say it will sign its standard BAA on request for clinics subject to HIPAA. Jane says it doesn't train AI models on customer data, but no page says whether the BAA covers AI Scribe.
Not confirmed for the AI features: Jane Software Inc. doesn’t say whether its BAA covers AI Scribe (session recording and chart-note drafting). Get that in writing before using it with patient data.
- Business associate
- Jane Software Inc.
- Tool
- Jane AI Scribe
- Plans with a BAA
- Jane subscription (Balance, Practice, Thrive) with AI Scribe Free or Unlimited
- Checked
By plan
| Plan | BAA | How to get it | Conditions |
|---|---|---|---|
| Jane subscription (Balance, Practice, Thrive) with AI Scribe Free or Unlimited | Signs a BAA | Request by email | Jane's terms say it will enter into its standard BAA on request with subscribers subject to HIPAA. The HIPAA guide says Jane can work with clinics on a BAA and points to its Privacy and Security Support team by email, but the address was hidden in the fetched page. AI Scribe Free includes 5 notes a month; Unlimited is $15 per practitioner per month in the US. Test accounts must not hold PHI.[1],[2],[3] |
Are the AI features covered?
Vendors often sign a BAA for the core product but leave some AI features out. Here is what Jane Software Inc. says about each one.
| AI feature | Under the BAA | Details |
|---|---|---|
| AI Scribe (session recording and chart-note drafting) | Not stated | Jane says AI Scribe is HIPAA, PIPEDA and PHIPA compliant and that customer data is not used to train AI models. When a recording is deleted, a backup copy is purged after one week. No page says whether the BAA covers AI Scribe or names the AI provider or other subprocessors.[3],[4],[5] |
Sources
A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.