AI Vendor BAA Check

Does Glean sign a BAA?

Yes, it signs a BAA

Glean publishes a Business Associate Agreement on its legal page, in versions for Glean as business associate and as subcontractor, each with a DocuSign signing link. We could not read the BAA text, so it is unconfirmed whether Glean's AI features and LLM providers are inside it.

Based on 4 sources, all from Glean unless marked.

Business associate
Glean
Tool
Glean
Plans with a BAA
Glean (enterprise customers)
Checked
Signs a BAA
Glean signs a BAA for Glean.

By plan

PlanBAAHow to get itConditions
Glean (enterprise customers)Signs a BAAAccept or sign onlineRequest pageThe legal page lists a BAA with Glean as Business Associate and another with Glean as Subcontractor, each with a 'Sign BAA' DocuSign link. Plan restrictions could not be checked because the BAA text was unreachable.[1],[2],[3]

Are the AI features covered?

Vendors often sign a BAA for the core product but leave some AI features out. Here is what Glean says about each one.

AI featureUnder the BAADetails
Glean Assistant / Agents (LLM-powered features)Not statedGlean also has an AI Addendum and an optional LLM Provider Offerings document, but neither could be read. The Optional Offerings page does not mention HIPAA. Whether AI prompts and outputs, or customer-selected LLM providers, are inside the BAA is unconfirmed.[1],[4]

Sources

  1. Legal | GleanGlean, Legal terms. Checked Oct 11, 2026.
  2. Security | GleanGlean, Trust center. Checked Oct 11, 2026.
  3. Glean for HealthcareGlean, Documentation. Checked Oct 11, 2026.
  4. Optional Offerings | GleanGlean, Legal terms. Checked Oct 11, 2026.

A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.