Does Sully.ai sign a BAA?

Yes, it signs a BAA

Sully.ai says it signs a BAA with every covered entity, to be executed before Sully is used with PHI. The site does not describe plans or the process for getting one, and the only route shown is booking a demo.

Based on 3 sources, all from Sully.ai unless marked.

Business associate
Sully.ai
Tool
Sully.ai
Plans with a BAA
Healthcare organization customers (demo / sales-led)
Checked
Signs a BAA
Sully.ai signs a BAA.

By plan

PlanBAAHow to get itConditions
Healthcare organization customers (demo / sales-led)Signs a BAANot statedThe help center says Sully provides a BAA for covered entities and business associates to execute before using it with ePHI. The trust page says it executes BAAs with every covered entity. No plan tiers or request process are published, and the only call to action is 'Book a demo'.[1],[2],[3]

Are the AI features covered?

Vendors often sign a BAA for the core product but leave some AI features out. Here is what Sully.ai says about each one.

AI featureUnder the BAADetails
AI scribe and AI agents ("AI employees")CoveredThe BAA is executed before the product is used with ePHI, and the product is AI-based. The trust page says PHI is not used for model training without explicit consent, and an unnamed LLM provider runs under zero-retention terms.[1],[2]

Sources

  1. Is Sully.ai HIPAA Compliant? How Patient Data is ProtectedSully.ai, Help center. Checked Oct 11, 2026.
  2. Sully.ai TrustSully.ai, Trust center. Checked Oct 11, 2026.
  3. Are AI scribes HIPAA compliant?Sully.ai, Help center. Checked Oct 11, 2026.

A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.