Is LanguageLine AI HIPAA compliant?
Not confirmed. We couldn't find a Business Associate Agreement offer for LanguageLine AI on LanguageLine Solutions's own pages. Without a signed BAA, keep patient data out of it.
Does LanguageLine AI sign a BAA?
Not confirmed
LanguageLine sells an AI Translation App and machine translation services to healthcare organizations and says content in the app is not used to train models. None of the official pages checked mention HIPAA or a BAA for these AI products. BAA availability is unknown.
- Business associate
- LanguageLine Solutions
- Tool
- LanguageLine AI
- Plans with a BAA
- Not stated
- Checked
By plan
| Plan | BAA | How to get it | Conditions |
|---|---|---|---|
| AI Translation App and Machine Translation Services (enterprise) | Not confirmed | Not stated | LanguageLine markets the app to healthcare organizations and says its translation portal has HITRUST i1 certification. None of the AI translation pages, the translation security page or the July 2026 announcement mention HIPAA, PHI or a BAA. A separate pay-per-minute human interpreting service is described as HIPAA-compliant, but that is not the AI product.[1],[2],[3],[4],[5] |
Are the AI features covered?
Vendors often sign a BAA for the core product but leave some AI features out. Here is what LanguageLine Solutions says about each one.
| AI feature | Under the BAA | Details |
|---|---|---|
| AI text, document, audio and video translation (with optional human review) | Not stated | LanguageLine says content in the app is not used to train models and translation happens in secure environments. No BAA coverage is documented.[1],[2],[3] |
Translation AI that offer a BAA
- Amazon TranslateBAA on: AWS accounts (Sign up for AWS, advanced)Some plans only
- Azure AI TranslatorBAA on: Azure commercial customersSigns a BAA
- Google Cloud TranslationBAA on: Google Cloud customers (with a Services Agreement)Signs a BAA
All BAA-ready alternatives to LanguageLine AI
Sources
- Translation Security
- AI Translation
- LanguageLine selected to exhibit AI Translation App at Vizient Innovative Technology Exchange
- Personal Interpreter for Healthcare
- LanguageLine upgrades HITRUST certification
A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.