Is Bola AI HIPAA compliant?
Bola Technologies signs a Business Associate Agreement with its customers, which HIPAA requires before a vendor handles patient data for you. Once it's signed, you can use Bola AI with patient data within the BAA's scope; whether your use is compliant still depends on your setup and your own policies. Bola Technologies doesn't say whether the BAA covers its AI features.
Does Bola AI sign a BAA?
Yes, it signs a BAA
Bola AI, a dental voice-charting and scribe tool, publishes a Business Associate Agreement template on its website and says a BAA is available for practices that need one.
Not confirmed for the AI features: Bola Technologies doesn’t say whether its BAA covers Voice Perio, Voice Restorative and AI Scribe. Get that in writing before using it with patient data.
- Business associate
- Bola Technologies
- Tool
- Bola AI
- Plans with a BAA
- Bola AI subscription (Voice Perio, Voice Restorative, AI Scribe)
- Checked
By plan
| Plan | BAA | How to get it | Conditions |
|---|---|---|---|
| Bola AI subscription (Voice Perio, Voice Restorative, AI Scribe) | Signs a BAA | Accept or sign online | A BAA PDF between Bola Technologies Inc. and the practice is linked in the site footer. It is a blank template that both parties fill in and sign, so it does not apply automatically. Subscriptions are bought through an order form; no plan restriction on the BAA is stated. Hosting is on Microsoft Azure.[1],[2],[3] |
Are the AI features covered?
Vendors often sign a BAA for the core product but leave some AI features out. Here is what Bola Technologies says about each one.
| AI feature | Under the BAA | Details |
|---|---|---|
| Voice Perio, Voice Restorative and AI Scribe | Not stated | Bola says patient data is handled securely during voice capture and AI processing, and the BAA requires subcontractors handling PHI to sign BAAs. Bola does not name any third-party AI model provider, so whether AI processing is done in-house or by an outside model is not stated.[1],[2] |
Sources
- Business Associate Agreement (PDF)
- How to Reduce Dental Charting Time With Voice AI Technology
- Subscription Terms & Conditions
- Privacy Policy
A signed BAA is necessary but not sufficient for HIPAA compliance, which also depends on configuration, access controls, and your own policies. Verdicts summarize the vendor's own published terms as of the date checked; confirm with the vendor and your counsel before sending protected health information. Not legal advice.