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The policy does not use the phrase 'business associate agreement'; confirm the BAA in the partner contract. Contact is via the partnerships team on about.ada.com."},{"slug":"ada-health","plan":"Ada app used directly by consumers","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"When people use the free app on their own, no covered entity is involved, and the consumer health data policy cites state health-privacy laws rather than HIPAA. A clinic pointing patients to the public app would have no BAA with Ada on that basis."},{"slug":"adobe-acrobat-ai-assistant","plan":"Acrobat AI Assistant (add-on / Acrobat Studio, individual, teams and enterprise)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Not on Adobe's HIPAA-Ready services list, and Adobe says PHI may not be processed in services not designated HIPAA-Ready. Adobe's AI Assistant security fact sheet and enterprise data-governance blog do not mention HIPAA or BAAs."},{"slug":"adobe-acrobat-ai-assistant","plan":"Acrobat Studio for enterprise: Knowledge Base in Acrobat","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"Listed as HIPAA-Ready. Requires an applicable BAA with Adobe and Adobe-enabled HIPAA readiness before any PHI. The HIPAA configuration requires PDF Spaces integration to be disabled, and admins cannot turn it back on. Current guidance applies to U.S. HIPAA covered entities."},{"slug":"adobe-acrobat-ai-assistant","plan":"Acrobat Studio for enterprise: Analyzer in Acrobat","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"Listed as HIPAA-Ready. A signed BAA alone is not enough; Adobe must enable HIPAA readiness, shown as a read-only 'Linked HIPAA Business Associate Agreement' setting. Current guidance applies to U.S. HIPAA covered entities."},{"slug":"aidoc","plan":"Enterprise (health system contract, aiOS platform)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The privacy policy says Aidoc processes customer information on behalf of the customer, outside that policy. The SafeBase trust center lists HIPAA as a compliance item, a HIPAA report and a Data Processing Agreement, but no BAA. Ask Aidoc whether a BAA comes with the contract."},{"slug":"aircall-ai","plan":"Aircall plans (tier not specified)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Aircall's privacy FAQ (modified September 16, 2026) says customers that are covered entities or business associates can enter into Aircall's BAA, must tell Aircall of that status, and should sign it before disclosing PHI. It directs customers to their sales rep or the privacy and security team. The company-facts page repeats that a BAA is available. No page names eligible tiers."},{"slug":"airtable-ai","plan":"Free / Team / Business","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Airtable offers HIPAA features only to Enterprise Scale customers. Others may not store ePHI or medical information."},{"slug":"airtable-ai","plan":"Enterprise Scale","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Contact your account executive to start the BAA (Health Information Exhibit, which also includes a CMIA addendum). Airtable turns HIPAA on internally, and admins cannot toggle it. With Enterprise Hub, only HIPAA-enabled org units are covered. Downgrading ends coverage."},{"slug":"akasa","plan":"Health system contracts (sales-led)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"AKASA sells to health systems through demos and contact requests, with no public plans. Its trust and security page, security overview PDF and privacy policy do not mention a BAA. The privacy policy says customer data is governed by AKASA's contracts with its customers."},{"slug":"amazon-connect","plan":"Any AWS account that accepts the AWS BAA","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"The AWS BAA is accepted in AWS Artifact for one account or for all accounts in an AWS Organization. Amazon Connect is HIPAA eligible, and AWS says generally available features of listed services are eligible unless specifically excluded. Amazon Connect Health is listed separately and also needs AWS's Healthcare and Life Sciences Addendum."},{"slug":"amazon-q-business","plan":"Q Business Lite / Pro (existing customers)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Covered under the standard AWS BAA, accepted in AWS Artifact, in all Regions where Q Business is offered. Closed to new customers, with existing customers receiving only bug fixes and security updates."},{"slug":"amazon-q-developer","plan":"Free / Pro tier","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"The AWS BAA (accepted in AWS Artifact) covers only listed HIPAA-eligible services. Amazon Q Developer is not listed, though Amazon Q Business is."},{"slug":"amazon-transcribe","plan":"AWS accounts (Sign up for AWS, advanced)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Customers review and accept the AWS BAA in AWS Artifact in the AWS Management Console. The BAA is accepted per account, or for multiple accounts in an organization. PHI should only go into the HIPAA-eligible services named on AWS's list, which includes Transcribe."},{"slug":"amazon-transcribe","plan":"AWS accounts created with the new sign-up experience","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"AWS tells customers with HIPAA workloads not to use the new sign-up experience, and these accounts cannot be designated as HIPAA accounts. Upgrading to a paid plan does not change that. AWS mentions a separate way to activate advanced features, which was not researched."},{"slug":"amazon-translate","plan":"AWS accounts (Sign up for AWS, advanced)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Accept the AWS BAA in AWS Artifact in the Management Console, per account or across an organization. PHI should only go into HIPAA-eligible services, and Amazon Translate is on that list. Consider setting an AWS Organizations AI services opt-out policy so Translate content is not used to improve the service."},{"slug":"amazon-translate","plan":"AWS accounts created with the new sign-up experience","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"AWS tells customers with HIPAA workloads not to use the new sign-up experience. These accounts cannot be designated as HIPAA accounts."},{"slug":"ambience-healthcare","plan":"Health system / enterprise contracts","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"BAAs are part of customer agreements where HIPAA requires them. The site offers only demo and contact calls to action and no self-serve plan."},{"slug":"anthropic-api","plan":"First-party API (self-serve Console enablement)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"An admin with HIPAA-management permission downloads the BAA and Implementation Guide under Console > Settings > Data retention, then accepts. HIPAA readiness is permanent once enabled and applies to the whole organization, so use a separate org for non-PHI work. Covered Models require 30-day retention."},{"slug":"anthropic-api","plan":"First-party API (custom / negotiated BAA)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"For a negotiated BAA, or where self-serve isn't available, Anthropic sales executes the BAA and enables HIPAA readiness."},{"slug":"anthropic-api","plan":"Anthropic BAA for Claude via Amazon Bedrock / Google Cloud Agent Platform","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Anthropic's own BAA and HIPAA readiness do not apply on these platforms. Coverage there comes from the cloud provider's BAA instead: AWS lists Amazon Bedrock as HIPAA eligible, and Google lists its agent platform. See those listings on this site."},{"slug":"anthropic-api","plan":"Claude Platform on AWS","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Anthropic's API docs say HIPAA readiness is not available on Claude Platform on AWS."},{"slug":"anthropic-api","plan":"Claude in Microsoft Foundry","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Anthropic's own pages conflict. The BAA help article lists Claude API through Microsoft Foundry as eligible under the BAA, while the API data-retention docs say HIPAA readiness is not available on Microsoft Foundry."},{"slug":"arini","plan":"Arini AI receptionist / Enterprise AI Partner","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"No official page checked mentions a BAA. The homepage doesn't mention HIPAA or SOC 2. The terms don't mention HIPAA or PHI. The privacy policy marks health data as not collected and treats HIPAA-covered information as outside its scope."},{"slug":"artera","plan":"Artera enterprise contract (health systems and practices)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Artera's Terms of Service (between WELL Health d/b/a Artera and the customer on the order form) incorporate a BAA governing HIPAA data in the services, and list it in the entire-agreement clause where applicable. The privacy policy says PHI is governed by the BAA or services agreement with the provider. No public BAA template or request process was found, and no plan restrictions are stated."},{"slug":"asana-ai","plan":"Personal (free)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Asana's HIPAA terms bar submitting PHI into any free version."},{"slug":"asana-ai","plan":"Starter / Advanced / Enterprise","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Asana names Enterprise+ as the HIPAA tier. Legacy Enterprise customers who had not already enabled HIPAA must move to Enterprise+."},{"slug":"asana-ai","plan":"Enterprise+","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"A super admin accepts the BAA under Admin Console > Security > HIPAA compliance, and activation takes up to 24 hours. The domain must be a single Organization, with 2FA, SSO or Google auth. PHI goes only in specified task fields, comments and attachments. Integrations and personal access tokens are disabled by default."},{"slug":"asana-ai","plan":"AsanaGov","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"HIPAA is available for AsanaGov domains through the same admin-console acceptance. A commercial BAA does not carry over, so a new one must be signed in the AsanaGov domain."},{"slug":"assemblyai","plan":"Paid (upgraded) accounts","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Owners or admins of paid accounts can sign the standard online BAA from the Data Controls page in the dashboard, at no extra cost. Signing opts the account out of model training. AssemblyAI's legal page calls its BAA text a sample template and points to sales for a signed copy."},{"slug":"assemblyai","plan":"Free accounts","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"The BAA option only appears in the dashboard for upgraded (paid) accounts."},{"slug":"assort-health","plan":"Healthcare provider customer agreements","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Assort's Terms of Service (last modified August 20, 2026), which bind customers named on an order form, say that to address HIPAA requirements the parties will be bound by a BAA, with no condition stated. The patient privacy policy (June 25, 2026) says customer agreements often include a BAA as applicable. No public pricing, self-serve signup or published BAA text."},{"slug":"athelas-scribe","plan":"Athelas Air (AI EHR with ambient documentation) – service agreement customers","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The BAA hosted on athelas.com names Commure, Inc. and its subsidiaries and affiliates as business associate. It is an addendum built into the customer's Service Agreement and takes effect at service start. The Air page lists no public prices or self-serve plan."},{"slug":"athenaone-ai","plan":"athenaOne (EHR, practice management and patient engagement)","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"The privacy policy says processing done for provider customers is governed by customer agreements that may include BAAs as HIPAA requires. The athenaOne help page says athenahealth keeps HIPAA security and privacy plans and has business associate agreements with third parties it hires that need access to practice data. No page states outright that athenahealth signs a BAA with every athenaOne practice, and the agreement text is not public."},{"slug":"atlassian-rovo","plan":"Free / trial","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Atlassian says free and trial plans cannot sign BAAs."},{"slug":"atlassian-rovo","plan":"Standard / Premium (Jira, Jira Service Management, Jira Product Discovery, Confluence)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"An org admin starts the BAA under Atlassian Administration > Security > Data protection > HIPAA compliance > Sign a BAA, and the signatory gets it by email (90 days to sign). After signing, tag the apps as HIPAA and follow the HIPAA Implementation Guide before uploading PHI. To use Rovo, ask Atlassian Support to provision it for the HIPAA site."},{"slug":"atlassian-rovo","plan":"Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Enterprise customers sign the BAA through their Atlassian representative instead of the self-serve form. The same configuration and Rovo provisioning steps apply."},{"slug":"atlassian-rovo","plan":"Atlassian Government Cloud","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Atlassian says the BAA process and HIPAA Rovo provisioning are not available for Government Cloud."},{"slug":"augment-code","plan":"Enterprise","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"The security page lists a BAA as available and points to sales. It doesn't name eligible plans. Enterprise is the sales-negotiated plan, but confirm the BAA is offered on it before sending PHI."},{"slug":"augment-code","plan":"Standard / Business","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The pricing page lists SOC 2 and no AI training on paid plans, but no HIPAA or BAA for any tier. The Professional terms (v1.9) do not mention HIPAA or PHI."},{"slug":"augnito","plan":"Augnito products (sales-led; Spectra, ambient AI)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"No pricing or BAA wording was found. The only purchase route shown is 'Talk to an Expert' (contact-sales)."},{"slug":"autonotes","plan":"Notes / Workspace / Practice (self-serve, per clinician)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The trust center and help center tie the BAA to PHI use, not to a plan. The BAA lets the customer accept by ticking a box or clicking a button during onboarding, or by signature. The homepage FAQ says 'BAAs available for organizations', but the trust center says every customer using PHI gets one. Pricing runs $19 to $69 per clinician per month, with a free trial."},{"slug":"autonotes","plan":"Enterprise (custom, sales-led)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Enterprise pricing is custom and arranged through a sales inquiry. The same every-customer BAA commitment applies."},{"slug":"avoma","plan":"Enterprise","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The Enterprise plan card lists 'HIPAA Compliance' and mutually signed DPAs. Neither the pricing page nor the help article mentions a BAA."},{"slug":"avoma","plan":"Startup / Organization","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"These plans do not list HIPAA. The comparison table has a HIPAA row but does not clearly map it to plans."},{"slug":"aws-bedrock","plan":"AWS accounts (standard AWS BAA)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Review and accept the AWS BAA in AWS Artifact, for one account or across an organization. Process PHI only in HIPAA-eligible services. AWS notes its new sign-up experience isn't designed for regulated workloads and recommends an advanced/full account setup."},{"slug":"aws-healthscribe","plan":"AWS accounts with the AWS BAA accepted (US East, N. Virginia)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Customers review and accept the AWS BAA in AWS Artifact in the AWS Management Console. PHI should go only into HIPAA-eligible services. HealthScribe is available only in US East (N. Virginia) and supports US-English general medicine and orthopedics conversations in batch mode."},{"slug":"azure-ai-speech","plan":"Azure commercial customers","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"Microsoft's BAA is included by default through the Product Terms and DPA for customers that are covered entities or business associates. Microsoft's 'Azure - Compliance Offerings' document (September 2026), Appendix A, marks 'Microsoft Foundry: Azure Speech' as in scope for the HIPAA BAA. It is also listed for Azure Government (Appendix B)."},{"slug":"azure-ai-translator","plan":"Azure commercial customers","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"There is no separate contract to sign. The BAA is part of the Product Terms and DPA for customers that are covered entities or business associates, and it applies to in-scope services. Microsoft's Translator compliance page says Translator is included in the BAA. The free consumer Translator apps are a separate product (microsoft-translator-app)."},{"slug":"azure-openai","plan":"Azure subscription (EA / MCA / CSP), Models sold by Azure incl. Azure OpenAI","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The Microsoft BAA comes by default through the Product Terms and DPA, with no separate signature, for in-scope Azure services. Microsoft's 'Azure - Compliance Offerings' document (September 2026) marks 'Microsoft Foundry: Foundry Models' as in scope for the HIPAA BAA, limited to Foundry Models sold by Azure, and Microsoft's model list says those include all Azure OpenAI models."},{"slug":"azure-openai","plan":"Foundry Models from partners and community (serverless / Marketplace)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Microsoft's compliance scope covers only Foundry Models sold by Azure; components run by third-party model providers are excluded unless stated otherwise. Microsoft treats these models as Non-Microsoft Products under each provider's terms, so any BAA would have to come from the provider."},{"slug":"baseten","plan":"All plans (Basic, Pro, Enterprise)","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"The BAA is not in effect by default. It applies once both sides sign it (DocuSign accepted) or once it is referenced in an order form. The Terms (section 3.2) bar sending PHI until a BAA is in effect. The pricing page lists 'HIPAA compliant' on the free Basic plan, and no page limits the BAA to a particular plan."},{"slug":"bastiongpt","plan":"Professional","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"$20 per user per month. The BAA is accepted electronically with the terms of use at account creation. For a countersigned DocuSign copy, email the team or ask in chat. Bastion says most copies go out within 30 minutes and all within one business day. Redline BAAs are not available on this plan."},{"slug":"bastiongpt","plan":"Professional Plus","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"$45 per user per month. The standard BAA is included. A customizable (redline) BAA and SSO are add-ons that need 50 or more users."},{"slug":"bastiongpt","plan":"Ultra (Enterprise)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":100,"notes":"$75 per user per month for 100 or more users. A redline BAA is included. The FAQ calls the top tier 'Enterprise' while the pricing table calls it 'Ultra'."},{"slug":"bastiongpt","plan":"API","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The help article says API access is covered by the BAA once the terms of use are accepted."},{"slug":"berries","plan":"Trial / Pro (self-serve)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The security page says every clinician who signs up is automatically covered. The BAA (last updated October 11, 2026) is accepted by accessing or using the platform and does not limit coverage by plan. Pro is $79/month. The free trial covers 20 sessions, then 10 a month."},{"slug":"berries","plan":"Group Practice (custom pricing)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"For groups, the BAA treats the practice, acting through its account admin, as the covered entity. Group pricing is custom."},{"slug":"bland-ai","plan":"Healthcare / Enterprise deployments","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Bland's healthcare page says a BAA is included with healthcare deployments and HIPAA is included in standard pricing (quoted at $0.11 to $0.14 per minute); teams typically go from signed BAA to first live call in about 30 days. The trust page lists HIPAA as self-attested with a BAA signed before launch, and the enterprise material says BAAs and DPAs are available. Onboarding is via demo/sales calls. A blog post mentions flexible BAA terms including pay-as-you-go options."},{"slug":"bland-ai","plan":"Build (free) / Scale self-serve plans","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"Bland's plan comparison table was not readable in the fetched content, and no official page states whether a BAA is available on these self-serve tiers."},{"slug":"blueprint","plan":"Self-serve plans (Alongside your EHR, All-in-one EHR, Plus, Pro)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The BAA (last updated July 22, 2026) takes effect when the user first accepts the Terms of Service or starts using the service. The BAA page also links a HelloSign version for anyone who wants a signed copy. The BAA text does not limit coverage by plan, and the pricing page does not discuss BAAs per plan."},{"slug":"blueprint","plan":"Enterprise (custom pricing, annual contract)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The pricing page lists Enterprise with custom pricing and annual contracts. The same BAA applies to any account, and its Term section refers to an Order Form. No separate enterprise BAA process is described."},{"slug":"bola-ai","plan":"Bola AI subscription (Voice Perio, Voice Restorative, AI Scribe)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"A BAA PDF between Bola Technologies Inc. and the practice is linked in the site footer. It is a blank template that both parties fill in and sign, so it does not apply automatically. Subscriptions are bought through an order form; no plan restriction on the BAA is stated. Hosting is on Microsoft Azure."},{"slug":"bolt-new","plan":"Free / Pro / Teams","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"The pricing page lists no security or compliance features for these plans and does not mention HIPAA."},{"slug":"bolt-new","plan":"Enterprise","baa":"UNKNOWN","route":"SALES","free_plan":false,"min_seats":null,"notes":"Enterprise lists 'compliance support' and data governance and retention policies, but no page mentions a BAA or HIPAA."},{"slug":"box-ai","plan":"Personal / Starter / Business","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Box's HIPAA FAQ names only the three Enterprise editions as able to sign a BAA. These lower plans are not on that list."},{"slug":"box-ai","plan":"Enterprise / Enterprise Plus / Enterprise Advanced","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"An admin or co-admin requests it in the Admin Console under Account & Billing > HIPAA Compliance > Request a HIPAA BAA. Box Legal Operations emails the addendum within 3-5 business days. The BAA must be signed before any PHI is stored, and the customer must configure Box in a HIPAA-compliant way."},{"slug":"bubble","plan":"All plans (Free through Enterprise / dedicated)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"The manual's HIPAA page says apps built on Bubble will not achieve HIPAA compliance and that Bubble does not recommend using it for HIPAA apps. No plan or dedicated deployment is named as an exception."},{"slug":"calendly","plan":"All plans (Free, Standard, Teams, Enterprise)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"The Notetaker FAQ says Calendly does not currently comply with HIPAA, GLBA or similar health and financial rules. The security and compliance pages list SOC 2, SOC 3, ISO 27001, CSA STAR and PCI, with no HIPAA or BAA. We found no page that offers a BAA on any plan."},{"slug":"canva-ai","plan":"Free / Pro / Teams","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"The Terms of Use and DPA do not mention HIPAA, PHI, or a BAA. The DPA says Canva does not intentionally process sensitive data."},{"slug":"canva-ai","plan":"Enterprise","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The Canva Subscription Agreement and trust portal do not mention HIPAA or a BAA. The trust portal lists SOC 2 Type 2, ISO 27001, PCI DSS, and other frameworks."},{"slug":"canvas-medical-ai","plan":"Canvas Platform (Master Subscription Agreement)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Canvas's terms say the platform may hold PHI only once a fully executed Master Subscription Agreement and BAA with Canvas are in place. The Sandbox and website must never hold PHI. The BAA text is not public."},{"slug":"character-ai","plan":"Free / c.ai+ subscription (consumer)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"No official page checked mentions HIPAA, PHI or a BAA. The only route for non-standard use is a general info@ email address offered to people asking about an API."},{"slug":"chartnote","plan":"All accounts (free, trial, paid, enterprise)","baa":"YES","route":"AUTO_INCLUDED","free_plan":true,"min_seats":null,"notes":"Chartnote's Terms of Use incorporate its Business Associate Agreement. When a covered entity uses the service with PHI, the BAA applies to every account, including free and trial accounts, from first use. Enterprise customers on a Master Order Form are also governed by its Master Subscription Agreement."},{"slug":"chatgpt","plan":"Free / Plus / Pro","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"OpenAI's HIPAA guide says the consumer ChatGPT services are not Eligible Services and may not be used with PHI."},{"slug":"chatgpt","plan":"Business (formerly Team)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"OpenAI states that it does not offer a BAA for ChatGPT Business."},{"slug":"chatgpt","plan":"Enterprise","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"Only sales-managed Enterprise accounts are eligible. The HIPAA-eligible product list names 'ChatGPT for Enterprise with Regulated Workspace', and Enterprise is eligible only if the BAA lists it as an Eligible Service."},{"slug":"chatgpt","plan":"Edu","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"Sales-managed Edu accounts may get a BAA, and Edu is eligible only if the BAA lists it. The HIPAA-eligible products page does not list Edu as a product, though it lists Study Mode as covered functionality for Edu."},{"slug":"chatgpt","plan":"ChatGPT for Healthcare","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Listed as a HIPAA-eligible product with a BAA. It is a workspace for healthcare organizations, obtained by contacting OpenAI's team. This is also the route for multi-user clinician BAAs with central controls."},{"slug":"chatgpt","plan":"ChatGPT for Clinicians","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Free at launch for verified US clinicians (MD/DO, NP, PA, pharmacists) with a valid NPI and a verifiable license. Each clinician reviews and signs the BAA in the product under Settings > Agreements. Individual accounts only."},{"slug":"chatgpt","plan":"ChatGPT FedRAMP","baa":"YES","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Listed as a HIPAA-eligible product available with a BAA. How to obtain it is not described."},{"slug":"claude","plan":"Free / Pro / Max","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Anthropic says individual plans can't enable HIPAA, and its API docs list consumer products as outside HIPAA coverage."},{"slug":"claude","plan":"Team","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Anthropic says Team plans can't enable HIPAA."},{"slug":"claude","plan":"Enterprise (self-serve or sales-assisted)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Only the Primary Owner can accept the BAA, under Organization settings > Data and privacy > HIPAA Compliance, with no sales or legal cycle needed. Standard Enterprise has no BAA coverage until this is done. To cover Claude Code and Cowork (local mode), the separate HIPAA configuration must be applied, and it cannot be removed afterward."},{"slug":"claude-code","plan":"Claude Enterprise (HIPAA-ready)","baa":"CONDITIONAL","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Only the org's Primary Owner can accept the BAA in Organization settings > Data and privacy. The Primary Owner must also apply the HIPAA configuration to Claude Code (local mode), which cannot be removed afterwards. Before that, local Claude Code is covered only if ZDR is enabled for a qualified account."},{"slug":"claude-code","plan":"Claude Console API key (Commercial org) with zero data retention","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"Eligible only with ZDR enabled, for qualified accounts. Covered Models cannot be used while ZDR for Claude Code is on unless Anthropic authorizes it. Without ZDR, Console API key use is not covered. The BAA article says to sign the BAA and then contact Anthropic or sales."},{"slug":"claude-code","plan":"Claude API HIPAA readiness (without ZDR)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The API docs say HIPAA readiness does not cover Claude Code."},{"slug":"claude-code","plan":"Free / Pro / Max / Team","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Team and individual plans cannot enable HIPAA."},{"slug":"clickup-brain","plan":"Free / Unlimited / Business","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"ClickUp's own materials say HIPAA support is limited to the Enterprise plan."},{"slug":"clickup-brain","plan":"Enterprise","baa":"YES","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"ClickUp says it can support HIPAA for Enterprise customers by agreeing to a BAA. Enterprise is sold through sales, but no page describes how the BAA itself is requested or signed."},{"slug":"clinicalkey-ai","plan":"ClinicalKey AI (institutional license)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The product page says it is built to be HIPAA-compliant (where recognized by country regulators) and encrypts user data in transit and at rest; a 2026 press release says it has controls built to help protect PHI. Neither page, nor the Elsevier Trust Center, mentions a BAA or how to request one. Sold to institutions; ask Elsevier sales whether a BAA is available before entering PHI."},{"slug":"clinicalkey-ai","plan":"ClinicalKey with Ask AI (existing ClinicalKey subscription)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Elsevier says ClinicalKey (with Ask AI) does not store, process or retain patient-identifiable information. It does not say whether a BAA is offered, so treat this surface as not intended for PHI."},{"slug":"cloudflare-workers-ai","plan":"Enterprise","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"Cloudflare enters into BAAs only with Enterprise customers. An older Cloudflare HIPAA whitepaper describes the BAA as non-negotiable, subject to minimum spend, and arranged through sales. It names CDN, WAF and Bot Management as examples but does not mention Workers or Workers AI, so whether the BAA reaches Workers AI must be confirmed with Cloudflare."},{"slug":"cloudflare-workers-ai","plan":"Free / Workers Paid (pay-as-you-go)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Cloudflare's HIPAA page says it signs BAAs only with Enterprise customers."},{"slug":"coda-ai","plan":"Free / Pro / Team","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Superhuman says HIPAA compliance is offered only on the Docs Enterprise plan."},{"slug":"coda-ai","plan":"Docs Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"A signed BAA is required. Recommended: SAML SSO, SCIM, Packs disabled or approval-gated, audit logs, restricted sharing and private-by-default folders. Keep PHI out of org names, domains and support requests. Packs, connectors and two-way sync are not covered by the BAA."},{"slug":"codametrix","plan":"Health system contracts (sales-led)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The privacy policy (revised April 2026) says that when CodaMetrix processes data on behalf of a customer, it commits to a mutually executed data processing agreement and/or BAA and processes data under it. The 'and/or' wording means a customer should confirm the contract includes a BAA. The policy refers health-data requests back to the customer, as the controller of patient data."},{"slug":"cognigy","plan":"Cognigy.AI (cloud or on-premises)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Cognigy's trust center lists ISO 27001, ISO 42001, SOC 2 Type II, TISAX and C5 but not HIPAA or a BAA. NiCE's trust center says NiCE signs a BAA on request, scoped to the services it provides, but names no products. The Cognigy product terms do not mention HIPAA or PHI."},{"slug":"cohere","plan":"Hosted API / SaaS (incl. enterprise SaaS)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The Trust Center FAQ says the BAA does not cover hosted products or SaaS, and that enterprise customers should not submit health information there. The Terms of Use bar HIPAA-regulated health information."},{"slug":"cohere","plan":"Custom model development engagement","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Cohere may sign a BAA when it develops a custom model for a customer. Contact sales."},{"slug":"cohere","plan":"Private deployments (customer VPC / on-premises)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"No official statement found on BAAs for private deployments outside custom-model engagements."},{"slug":"cohere-health","plan":"Health plan and provider contracts (sales-led)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Cohere Health sells to health plans (and their providers) through demos, with no public plans. The privacy policy says it processes patient data, including PHI, as a business associate under its clients' direction, but it does not mention a BAA. The website terms cover only the public site."},{"slug":"commure-ambient","plan":"Commure Scribe self-serve (Pro monthly/annual)","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"The Scribe docs say a standard BAA is available for review and that customers request or sign one by contacting support. The billing page lists a one-week free trial and Pro plans ($89/mo monthly, $59/mo annual) but does not mention BAAs. No dedicated support address appears on the BAA page."},{"slug":"commure-ambient","plan":"Commure Ambient enterprise / group (service agreement)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The Business Associate Addendum is incorporated by reference into Commure service agreements signed after 6/24/2025. Groups of 4 or more providers and Enterprise (EHR write-back) go through sales."},{"slug":"compliantchatgpt","plan":"Starter / Pro / Full","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"Per-user plans; the pricing page lists 'Standard Business Associate Agreement included' on each. The HIPAA page says to request the BAA through its 'Request the BAA' link before rollout. The support page lists support@compliantchatgpt.com but does not name it as the BAA contact. The terms describe the BAA as executed separately between Light-it and the customer. Whether the free trial includes the BAA is unclear: the terms say it may apply to trials 'where applicable', while the HIPAA page names only paid plans."},{"slug":"compliantchatgpt","plan":"Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Custom pricing. Includes the standard BAA, and Enterprise customers may redline it."},{"slug":"copy-ai","plan":"All plans","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Terms section 8(b) item 23 forbids providing or uploading HIPAA protected health information. The security page cites SOC 2 Type II only; no BAA offering is described."},{"slug":"corti","plan":"U.S. customers (Corti Assistant, API, enterprise)","baa":"YES","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Corti's Compliance FAQ (February 25, 2026) says it signs BAAs and complies with HIPAA for U.S. customers, and its HIPAA article says BAAs are executed with all customers and applicable third parties. Data is processed on Microsoft Azure in the EU or U.S.; U.S. customers may opt for U.S.-only processing. Corti does not say whether self-serve pay-as-you-go API accounts (with $50 free credits) get a BAA automatically or must request one. The website terms cover the website only; API and platform use falls under separate Master Terms of Service that were not reviewed."},{"slug":"curogram","plan":"Curogram (all clients)","baa":"YES","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The compliance FAQ says Curogram executes BAAs with all clients. Its help center also describes a Client PHI Acknowledgment and HIPAA Compliance Agreement signed during onboarding. No plan restrictions are stated."},{"slug":"cursor","plan":"Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Requires a signed Enterprise agreement and BAA before any PHI is submitted. Privacy Mode must be enabled and locked organization-wide, and users may send PHI only through Eligible Services. The HIPAA Implementation and Configuration Guide forms part of the BAA and is available on request from the Trust Center."},{"slug":"cursor","plan":"Teams","baa":"NO","route":"SALES","free_plan":false,"min_seats":null,"notes":"Teams customers are told to contact sales about moving to Enterprise before they request a BAA."},{"slug":"cursor","plan":"Hobby / Pro / individual plans","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The BAA page names only Enterprise and does not mention individual plans."},{"slug":"databricks-ai","plan":"Enterprise tier with compliance security profile (HIPAA standard)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Requires the Enterprise pricing tier and the Enhanced Security and Compliance add-on, which carries an extra charge. Turning on the compliance security profile with the HIPAA standard means accepting Databricks' BAA unless a separately negotiated one exists. The profile must be on for every workspace that touches PHI. The customer also needs its own BAA with the cloud provider (AWS or Google Cloud). On Azure Databricks, the BAA is with Microsoft instead. Other requirements include customer-managed keys or the notebook-results storage setting, and keeping PHI out of free-text fields such as workspace, job and tag names."},{"slug":"databricks-ai","plan":"Workspaces without the compliance security profile (Standard / Premium tiers, or Enterprise without the add-on)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Databricks' HIPAA controls require the compliance security profile, which needs the Enterprise tier and the add-on. Databricks says the profile must be on for every workspace that processes PHI, so PHI may not be processed in other workspaces."},{"slug":"deepcura","plan":"Monthly / Annual provider seat (self-serve, incl. free trial)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The BAA (Annex I of the Terms of Service, updated September 23, 2026) is between DeepCura Inc. and any client that has entered the Terms, so it attaches on acceptance rather than by separate request. The annex names no plan tiers and does not address free-trial accounts specifically. PHI must be stored only in continental US data centers. The service is intended for healthcare providers only. For Google Workspace/Gmail integrations, the customer must hold its own BAA with Google."},{"slug":"deepgram","plan":"Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The pricing page says Deepgram signs BAAs for Enterprise customers handling ePHI. The docs say to contact Deepgram or your account executive to set one up."},{"slug":"deepgram","plan":"Pay As You Go / Growth","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The pricing page mentions BAAs only for Enterprise and does not say self-serve tiers are ineligible."},{"slug":"deepgram","plan":"Self-hosted / on-prem deployment","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Deepgram's medical transcription page presents self-hosted, on-prem deployment as a HIPAA-compliant option but does not mention a BAA."},{"slug":"deepl","plan":"DeepL Pro and Enterprise (Translator apps, Write)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"DeepL's May 2025 press release, healthcare page, HIPAA blog post and trust center all say DeepL meets HIPAA requirements. None mention a BAA, how to get one, or which plans qualify. Pro texts are deleted once translated and not used for training. The healthcare page and blog point to Contact Sales."},{"slug":"deepl","plan":"DeepL API Pro","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The HIPAA blog post says the API runs on the same security stack as the apps but does not mention a BAA. The privacy policy treats API Pro like Pro: texts are deleted after processing and not used for training."},{"slug":"deepl","plan":"DeepL Free and DeepL API Free","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The privacy policy says texts entered into the free translator are kept for a limited time and used to train DeepL's models. No page says a BAA is available on free use, and the HIPAA pages do not mention free use either."},{"slug":"deepscribe","plan":"Customers under an Order Form","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The Terms take effect when the customer signs an Order Form, and Exhibit A is the BAA. Affiliates must countersign the BAA. compliance@deepscribe.tech is the security and compliance contact on the security page, not a published BAA-request address."},{"slug":"deepseek","plan":"DeepSeek app / web chat","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The Terms of Use, which also cover APIs, advise users to avoid sharing sensitive personal data and do not mention HIPAA or BAAs."},{"slug":"deepseek","plan":"DeepSeek API (Open Platform)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The Open Platform terms (effective April 29, 2026) do not mention HIPAA, BAAs or data processing agreements."},{"slug":"denti-ai","plan":"OneStop Clinical / OneStop Clinical+ (and DSO custom)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The pricing page lists HIPAA compliance as a plan feature and the scribe page says data is encrypted in transit and at rest, but no page mentions a BAA. The privacy policy and terms of use do not mention HIPAA, PHI or a BAA. Support contact is support@denti.ai."},{"slug":"descript","plan":"All plans","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Terms section 8.1(g) prohibits uploading content containing protected health information. No plan on the pricing page or trust report mentions HIPAA or a BAA."},{"slug":"devin","plan":"Free / Pro / Max / Teams","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"The pricing page does not mention HIPAA or BAAs. Paid plans can opt out of training, which turns on zero data retention with model providers."},{"slug":"devin","plan":"Enterprise (including dedicated / VPC deployments)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Enterprise offers custom terms, and dedicated deployments keep customer data in the customer's tenant. No page addresses BAAs."},{"slug":"dialpad-ai","plan":"Paid Dialpad accounts (all paid plans)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Only Company Admins can sign. In the Admin Portal, open the office, go to Privacy and Legal, and click Sign and Review next to the HIPAA BAA. The help article names no specific tiers, only 'all paid Dialpad accounts'."},{"slug":"docusign-ai","plan":"eSignature / IAM for HIPAA covered entities (plan not specified)","baa":"CONDITIONAL","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Docusign's healthcare page says it offers a BAA, may enter into one with covered entities, and that IAM supports BAAs; its HIPAA blog says it is a business associate when a provider uses eSignature for PHI. Neither names eligible plans or how to request the BAA beyond Contact Sales; the BAA text is not published. Sales line on Docusign legal pages: 1-877-720-2040."},{"slug":"doximity-scribe","plan":"Free (verified U.S. clinicians and students)","baa":"YES","route":"AUTO_INCLUDED","free_plan":true,"min_seats":null,"notes":"The BAA is incorporated into the Terms of Service and takes effect when a provider registers. It covers Doximity Tools only to the extent Doximity identifies them as secure enough for PHI. Scribe is free for verified U.S. physicians, NPs, PAs and medical students."},{"slug":"doximity-scribe","plan":"Enterprise (institutional agreement)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Enterprise customers get an institutional BAA, which takes precedence over the member BAA where one is active."},{"slug":"doxy-me","plan":"Free","baa":"YES","route":"SELF_SERVE","free_plan":true,"min_seats":null,"notes":"All users can generate a free BAA under Profile > Settings > BAA. Free-plan BAAs are for individual providers only."},{"slug":"doxy-me","plan":"Professional","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Same self-serve BAA as the Free plan, generated under Profile > Settings > BAA; intended for individual providers."},{"slug":"doxy-me","plan":"Clinic","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Only Clinic account admins can generate the BAA. Organizations with several providers should contact support about coverage under a Clinic BAA."},{"slug":"drift","plan":"All Salesloft and Drift subscriptions","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Under MSA Section 2.8, the Services are not intended to comply with HIPAA, Salesloft is not a business associate, and customers must not submit Prohibited Data. Section 12.11 defines Prohibited Data to include patient and medical PHI."},{"slug":"dropbox-dash","plan":"Dropbox team plans (Standard, Advanced, Business, Business Plus, Enterprise, Education) - core storage only","baa":"CONDITIONAL","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"The HIPAA article says it applies to 'certain teams' on these plans but does not say which teams qualify. Existing US-based team admins can e-sign the BAA on the Account page of the admin console. New buyers contact sales. A team with a BAA cannot enable reseller support. Third-party apps are not covered."},{"slug":"dropbox-dash","plan":"Dropbox Dash (standalone and Dash in Dropbox)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Dropbox says Dash does not support HIPAA compliance, including Dash inside Dropbox."},{"slug":"dynamed-ai","plan":"Dyna AI add-on (DynaMedex / Dynamic Health subscriptions)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The AI annex of the DynaMed terms says users will not input health information protected by HIPAA, or GDPR personal data, into the AI Tools. The terms do not mention a BAA. They yield to an institution's separate SaaS or license agreement where the two conflict, so an institution should check its own contract, but nothing public says a BAA is offered."},{"slug":"eclinicalworks-ai","plan":"eClinicalWorks EHR / practice management customers","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"eCW publishes a customer BAA template (version v20250228) with signature blocks for both parties, in which eClinicalWorks acts as business associate. eCW may change it on its own where needed for compliance. It lets eCW use de-identified or aggregated data for testing, product improvement and other lawful purposes. The terms of use also refer to BAAs signed between eCW and providers."},{"slug":"elation-note-assist","plan":"Elation EHR subscription (Note Assist free allowance or unlimited add-on)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"Elation's BAA names Elation as business associate and takes effect when the customer clicks 'I agree'. The service agreement makes the BAA an integral part of the contract and applies it to customer content that is PHI. Each subscription includes 10 Note Assist notes a month, and unlimited use is a per-provider subscription. The BAA lets Elation use de-identified data for any purpose."},{"slug":"eleos-health","plan":"Organization contracts (demo / sales-led)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The privacy policy (revised February 5, 2026) says customers can request that Eleos execute a BAA covering customer information. Eleos has no self-serve signup or public pricing. The security page says the BAA is available there, but no BAA link or document could be found."},{"slug":"elevenlabs","plan":"Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"BAAs are arranged through your account representative. For ElevenAgents, Zero Retention Mode must be on as well as the BAA. Without Zero Retention Mode, no PHI should be sent and the agent is not a covered service."},{"slug":"elevenlabs","plan":"Non-Enterprise tiers","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"ElevenLabs says BAAs are available only on Enterprise subscriptions, and Zero Retention Mode is also Enterprise-only."},{"slug":"emitrr","plan":"Emitrr subscription","baa":"YES","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Emitrr makes its BAA available for subscribers to execute, and covered entities must sign it before using Emitrr with PHI. The page doesn't name plans or describe how to request it. Customers must configure the platform appropriately and manage their own access controls."},{"slug":"epic-ai","plan":"Epic EHR customer license (health systems and medical groups)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Epic is licensed through enterprise contracts with no public pricing or self-serve signup. Epic's API Subscription Agreement says Epic may receive PHI from customers and that this access falls under the HIPAA business associate terms in place between the customer and Epic under a separate agreement. Those business associate terms are not published."},{"slug":"fathom","plan":"All plans (blanket BAA via Terms)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"Terms incorporate the BAA at fathom.ai/baa by reference when HIPAA applies to the customer. A separately signed BAA can be requested from help@fathom.video. No plan restriction is stated, but plan scope is also not explicitly confirmed."},{"slug":"fathom-health","plan":"Enterprise coding contracts (sales-led)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Fathom sells through demos, with no public plans. The security page, privacy policy and HITRUST press release do not mention a BAA. The privacy policy says customer service data is used only as its customer contracts allow and that the policy does not cover patient information."},{"slug":"fireflies-ai","plan":"Enterprise","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"HIPAA requires all three: Enterprise plan, Private Storage enabled, and a signed BAA (signed via fireflies.ai/baa; questions to security@fireflies.ai). Downgrading or removing Private Storage disables HIPAA. Pricing page lists Enterprise at $39/seat/month, annual only; no minimum seats stated. Marketing HIPAA page says the HIPAA offering is available on request."},{"slug":"fireflies-ai","plan":"Plans below Enterprise","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Help article says HIPAA is available only on Enterprise; lower plans must upgrade first."},{"slug":"fireworks-ai","plan":"All plans (Developer, Enterprise)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The enterprise page and the security docs (checked 2026-10-13) claim HIPAA compliance alongside SOC 2 Type II, ISO 27001, ISO 27701 and ISO 42001, and enterprise admins can turn on zero data retention for training. None of them mentions BAAs, PHI or which plans qualify. The privacy policy does not mention HIPAA."},{"slug":"five9-ai","plan":"Five9 MSA customers (covered entities and business associates)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The customer BAA forms part of the Five9 MSA, or a reseller's pass-through terms, and takes effect with that agreement when the customer handles PHI. Five9 stays responsible for subcontractors, which must accept equivalent terms. HIPAA questions go to privacy@five9.com."},{"slug":"formstack-ai","plan":"HIPAA-enabled account (Formstack for Healthcare plan, Enterprise, or Forms/Suite with HIPAA add-on)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Formstack offers its Standard BAA and will review custom BAA requests. Sales creates a special HIPAA account or converts an existing one. The pricing page shows HIPAA compliance included on Enterprise and as a paid add-on for Forms and Suite. Help articles say healthcare customers handling ePHI should use the Formstack for Healthcare plan."},{"slug":"formstack-ai","plan":"Forms / Suite without the HIPAA add-on","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Formstack ties the BAA to a HIPAA-enabled account but does not explicitly say it refuses a BAA on standard accounts."},{"slug":"freed","plan":"Starter / Core / Premier (self-serve individual clinicians)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The BAA is Schedule A of the Platform Terms of Use and is accepted at signup. A countersigned copy can be requested through a form linked from the help article. The FAQ says all users must accept the BAA terms."},{"slug":"freed","plan":"Groups (clinics and health systems)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Larger organizations can get a separate organization-wide BAA. The pricing page lists 'Organization-wide BAA' as an admin feature but does not tie it to a named plan. Freed says it maintains BAAs with all enterprise customers."},{"slug":"freshdesk-freddy-ai","plan":"Freshdesk, Freshchat (standalone), Freshcaller, Freshdesk Omnichannel","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"Freshworks says it may mutually execute a BAA with covered entities and business associates. The BAA stays valid only while the customer follows the HIPAA configuration guide (Secure Operating Environment). No eligible pricing tier is named. The articles list a sales/support phone (+1-866-832-3090) and support email; one article names support@freshdesk.com but links to support@freshworks.com. Freshchat is in scope only as the standalone product, not inside Freshsales Suite or Freshmarketer."},{"slug":"freshdesk-freddy-ai","plan":"Other Freshworks products (e.g. Freshsales, Freshmarketer, Freshchat in Freshsales Suite)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Freshworks says processing ePHI in products other than those listed is not recommended and is not covered by the BAA."},{"slug":"gamma","plan":"All plans (Free, Plus, Pro, Ultra, Business)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"The DPA, which the Terms of Service incorporate, forbids customers from providing HIPAA-regulated PHI, medical history or health insurance information. No Gamma page offers a BAA. The pricing page mentions SOC 2 Type II only."},{"slug":"gemini-app","plan":"Personal Google account (free or paid Google AI subscription)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"Google's HIPAA pages describe BAA coverage only for Google Workspace and Google Cloud customers. They list the Gemini App as a Workspace service but say nothing about personal accounts. The Gemini Apps Privacy Hub says a subset of chats is reviewed by humans and asks users not to enter confidential information. Google never says outright that it won't sign a BAA here, so the verdict is unknown rather than no."},{"slug":"gemini-code-assist","plan":"Standard / Enterprise (Google Cloud)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Gemini Code Assist is on Google Cloud's HIPAA supported-services list with no footnote. The Google Cloud BAA takes effect when the customer clicks to accept it, requires an existing Google Cloud services agreement, and covers only listed services. Google's certifications page marks the product HIPAA compliant."},{"slug":"gemini-code-assist","plan":"Gemini Code Assist on GitHub","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Google's certifications page says the certifications, HIPAA included, do not apply to Gemini Code Assist on GitHub. The consumer version of the GitHub app is deprecated."},{"slug":"gemini-code-assist","plan":"Gemini Code Assist for individuals (discontinued)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Google stopped serving IDE requests for the free individual tier and Google AI Pro and Ultra on June 18, 2026. Google published no BAA route for these consumer tiers."},{"slug":"gemini-for-google-workspace","plan":"Google Workspace (editions that include Gemini), BAA accepted by admin","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"A super admin reviews and accepts the BAA under Admin console > Account settings > Legal and compliance. Only services on the HIPAA Included Functionality list are covered. The pages checked do not say which editions are eligible."},{"slug":"gemini-for-google-workspace","plan":"Personal Google account / consumer Google AI plans","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Google describes BAA acceptance only for Workspace admins in the Admin console. The pages checked describe no BAA route for personal accounts."},{"slug":"genesys-cloud-ai","plan":"Genesys Cloud (HIPAA-enabled organization, US regions)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"New customers ask their account executive, who opens a request with Genesys legal. Once the BAA is signed, Genesys turns on the org's HIPAA setting. HIPAA service runs only in AWS US East and US West. ACD email and SMS are excluded, and voicemail transcription is unavailable while HIPAA is on."},{"slug":"github-copilot","plan":"Copilot Business / Copilot Enterprise (governed by the GitHub DPA)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Section 12 of the GitHub DPA (October 2025) bars customers from giving GitHub HIPAA protected health information unless GitHub gives prior, written, specific consent. GitHub publishes no BAA or way to request one. Microsoft's HIPAA BAA in-scope service list does not include GitHub, so Microsoft's BAA does not cover Copilot."},{"slug":"github-copilot","plan":"Copilot Free / Pro / Pro+ (individual accounts)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The GitHub Terms of Service do not mention HIPAA, PHI or BAAs, and no BAA offering for individual plans was found. GitHub does not say whether the DPA's PHI restriction applies to these plans."},{"slug":"glass-health","plan":"Glass Developer API","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Organizations using the API for PHI workflows can get a BAA through a click-through agreement in Glass API settings. Glass recommends synthetic or de-identified data until the BAA is in place, and says the BAA covers Glass's processing of the data the product sends."},{"slug":"glass-health","plan":"Clinician app (Lite free, Starter, Pro, Max)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Glass marketing pages say it supports BAA-backed workflows available directly from Glass, but they tell readers to confirm BAA terms for each plan and name no plan. Plans as listed: Lite (free), Starter ($20/mo), Pro ($90/mo) and Max ($200/mo, EHR integration)."},{"slug":"glean","plan":"Glean (enterprise customers)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"The legal page lists a BAA with Glean as Business Associate and another with Glean as Subcontractor, each with a 'Sign BAA' DocuSign link. Plan restrictions could not be checked because the BAA text was unreachable."},{"slug":"gong","plan":"All Gong plans","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The trust center says Gong is not a covered entity and maps HIPAA controls in its SOC 2 Type II audit. The healthcare page says Gong helps customers stay HIPAA compliant. No page mentions a BAA."},{"slug":"google-cloud-contact-center-ai","plan":"Google Cloud customers who accept the Google Cloud BAA","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"The BAA takes effect when the customer clicks to accept it, and it covers only the products listed on Google's HIPAA page. Google advises against opting in to Speech-to-Text data logging under a BAA and against putting PHI in Conversational Agents definitions (intents, training phrases, entities)."},{"slug":"google-cloud-speech-to-text","plan":"Google Cloud customers (with a Services Agreement)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Accept the BAA on the IAM & Admin privacy page in any one project, unless your agreement already includes it. A Services Agreement must already be in place. Do not opt in to data logging, and do not use pre-GA offerings with PHI. Customers who buy through an unaffiliated reseller are not covered by Google's BAA terms; their reseller agreement governs."},{"slug":"google-cloud-translation","plan":"Google Cloud customers (with a Services Agreement)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Accept the BAA on the IAM & Admin privacy page in any one project, unless your agreement already includes it. A Services Agreement must already be in place. Do not use pre-GA offerings with PHI. Customers who buy through an unaffiliated reseller are covered by their reseller agreement, not Google's BAA."},{"slug":"google-gemini-api","plan":"Unpaid / free tier (incl. free AI Studio use)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"The terms tell users not to submit sensitive, confidential or personal information to Unpaid Services. Google may use the content for product improvement, and human reviewers may read it."},{"slug":"google-gemini-api","plan":"Paid tier (Cloud project with active billing)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"No BAA path is published. Under the Google APIs Terms, covered entities and business associates must not send PHI without Google's prior written consent. The Gemini API does not appear on the Google Cloud HIPAA covered-products list."},{"slug":"google-notebooklm","plan":"Gemini Notebook in Google Workspace","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The Workspace privacy hub says Gemini Notebook is not covered by Google's BAA. It is also missing from the Workspace covered-services list, even though a Workspace BAA (accepted in the Admin console) covers Gemini in Workspace and the Gemini app."},{"slug":"google-notebooklm","plan":"Gemini Notebook Enterprise (Google Cloud)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Listed among Google Cloud services covered by the Google Cloud BAA, which customers review and accept through Google Cloud's privacy compliance settings."},{"slug":"google-notebooklm","plan":"Consumer NotebookLM (personal Google accounts, incl. Google AI plans)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"No Google page reviewed covers BAAs for personal accounts. Google's BAA lists cover Google Cloud and Workspace services only."},{"slug":"google-translate","plan":"Free Google Translate (app, website, Chrome)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"Google's HIPAA page lists Cloud Translation and AutoML Translation as covered Google Cloud products, but not consumer Google Translate. Translate falls under Google's general Terms of Service, which do not mention HIPAA or a BAA. No Google page found says outright that Translate must not be used with PHI, so the verdict is unknown rather than no."},{"slug":"google-vertex-ai","plan":"Google Cloud customers (Agent Platform / Vertex AI, GA services)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Accept the BAA on the IAM & Admin privacy page of any one project. You need an existing Services Agreement. The click-through BAA does not apply to purchases through an unaffiliated reseller or to offline agreement variants. Use only listed Covered Services with PHI."},{"slug":"gorgias-ai-agent","plan":"All plans (Master Subscription Agreement)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Section 3.1(F) of the MSA bars customers, agents and end users from uploading HIPAA PHI. Gorgias also disclaims all liability for any PHI supplied. No page mentions a BAA. The security page lists 'HIPAA Compliance' with a report available on request, but that is not a BAA offer."},{"slug":"grammarly","plan":"Free / Pro","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Grammarly says it can enter BAAs only for Enterprise plans. Its business agreement bans HIPAA data unless a BAA covers the relevant Services."},{"slug":"grammarly","plan":"Enterprise (Grammarly for Business Enterprise / Superhuman Enterprise)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Contact Grammarly Sales. No minimum seat count is published. A signed BAA becomes part of the Customer Business Agreement by reference."},{"slug":"granola","plan":"Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Not self-service: sales and compliance teams run the BAA process, then Granola turns on the HIPAA workspace designation on its side. Do not process PHI before the BAA is signed. Granola blog lists Enterprise from $35/user/month."},{"slug":"granola","plan":"Basic (Free) / Personal / Business","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Help center states HIPAA support and BAAs are not offered on Free, Personal or Business plans."},{"slug":"groq","plan":"GroqCloud paid, generally available services (customers with an existing Groq agreement)","baa":"YES","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The addendum applies only where the customer is a HIPAA covered entity or business associate and already has a Groq agreement. Free or no-charge services, trials, previews and beta features are excluded, so only paid, generally available services are covered. It takes effect once the customer signs or accepts it, but the page does not say whether acceptance happens in the console or through sales."},{"slug":"groq","plan":"Free tier / no-charge usage and trials","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Groq's addendum excludes anything provided for free or at no additional charge, and trial, demo and preview offerings."},{"slug":"happy-scribe","plan":"All plans","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The help center says Happy Scribe is not HIPAA compliant because it focuses on GDPR. The healthcare page tells US teams handling PHI it isn't the right fit today, and points other healthcare organizations to sales. Neither page mentions a BAA."},{"slug":"hathr-ai","plan":"Single Subscription Webapp","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"$47 per month on the plan card ($45 in the FAQ), with no seat minimum. Listed as including a BAA, which Hathr says it signs within 24 hours. The terms page has a 'Request Access to Our BAA' section that links to the contact page."},{"slug":"hathr-ai","plan":"API (Base / Starter / Scale)","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"Base $45, Starter $225 and Scale $700 per month. Base and Starter list 24-hour BAA signing, and Scale includes everything in Starter. Access is requested through the contact page."},{"slug":"hathr-ai","plan":"Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Custom pricing. The web-app pricing page says Enterprise includes everything in the Single Subscription and API, both of which include a BAA. The API page's $1,200 Enterprise tier says 'Everything in Professional', but no Professional plan exists and BAA signing is not listed."},{"slug":"healthie-ai","plan":"Healthie plans (Plus, Group, Enterprise) with AI Scribe","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"Healthie's FAQ and security help page say it signs a BAA with providers. The published BAA, effective May 25, 2018, is formed when the Healthie account is created. No page limits the BAA to particular plans. AI Scribe includes 40 hours a month shared across the team, with overages generally at $0.85 an hour; Enterprise pricing is by contact. Compliance questions go to compliance@gethealthie.com."},{"slug":"hebbia","plan":"Hebbia (enterprise customers)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The DPA prohibits disclosing special categories of data, including health data, to Hebbia. The security page lists SOC 2 Type 2, ISO 27001, ISO 42001, GDPR and CCPA, but not HIPAA."},{"slug":"heidi-health","plan":"Free / Clinician (self-serve individual plans)","baa":"YES","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"Heidi's HIPAA page offers a BAA to every covered entity it works with and names no plan exceptions. Heidi does not say whether self-serve users get it in the app, by request or automatically. The pricing page does not mention BAAs."},{"slug":"heidi-health","plan":"Teams / clinic and enterprise agreements","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The Clinic Agreement Standard T&C commits the parties to sign a Business Associate (Subcontractor) Agreement in the form of Annexure A and says the BAA controls in any conflict. Annexure A is not published on the page. The Teams plan is 'Talk to us'."},{"slug":"hello-patient","plan":"Hello Patient provider contract","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The published BAA (updated September 2026) is incorporated into the Master Subscription Agreement or Hello Patient Subscription Terms and is accepted by click-through or use of the services, with no separate signature. A July 2026 company post says each account has a BAA. No plan restrictions are stated."},{"slug":"hippocratic-ai","plan":"Enterprise deployments (health systems, payors, pharma)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Hippocratic AI is sold through 'Book A Meeting' and 'Contact Us', with no self-serve plan. Its site claims HIPAA compliance and HITRUST and SOC 2 certifications, but no readable official page mentions a BAA."},{"slug":"hubspot-breeze-ai","plan":"Enterprise (Marketing / Sales / Service / Data / Content Hub / Smart CRM) with Sensitive Data enabled","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"HubSpot signs a BAA (Annex I of its Sensitive Data Terms) for specific CRM features on Enterprise accounts with Sensitive Data turned on, such as CRM properties, forms, workflows, reporting and attachments. HubSpot says Breeze and its other AI products are not covered and sensitive data should not be entered into them."},{"slug":"hubspot-breeze-ai","plan":"Free / Starter / Professional","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"The Sensitive Data feature, which is how the BAA is accepted, is documented only for Enterprise subscriptions. HubSpot does not explicitly say whether lower tiers can get a BAA."},{"slug":"hugging-face","plan":"Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Hugging Face's security docs say it can offer Business Associate Addendums through an Enterprise plan. The pricing page lists Enterprise from $50 per user per month with annual commitment and includes 'legal and compliance processes', arranged with sales. No request process or BAA scope is published."},{"slug":"hugging-face","plan":"Free / PRO / Team","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"The BAA is described only for the Enterprise plan. No page says these plans are barred from PHI, and the Terms of Service do not mention health data."},{"slug":"hyro","plan":"All Hyro customers under the End User License Agreement","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The BAA is incorporated into the EULA (last updated August 2026) and applies to services provided under it, with no separate signature required. The customer must obtain individuals' consents. Hyro may use subcontractors, and its liability is capped at 12 months' fees."},{"slug":"ibm-watsonx","plan":"watsonx.ai Runtime HIPAA-Ready plan","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"IBM requires agreeing to its Business Associate Addendum for the IBM Cloud account. The plan is off by default: send your IBM Cloud account ID to IBM Sales to enable it. Sign up in the Dallas (US South) region and create a new HIPAA-Ready instance (existing instances can't be upgraded). Use new blank projects, paired with a new watsonx.ai Studio Professional instance. $1,800 per month instance fee plus Standard-rate usage."},{"slug":"ibm-watsonx","plan":"Lite / Essentials / Standard plans","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"IBM's admin setup guide says HIPAA readiness comes with the HIPAA-Ready plan. The other plans are not described as HIPAA-ready, but no page states they are barred from PHI."},{"slug":"infermedica","plan":"Enterprise / API clients (health systems, payers, digital health)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The security portal (re-checked 2026-10-13) lists a 'BAA Template', an 'FAQ - API Clients in the USA' and a note on GDPR for US clients among its documents; portal access is granted on request for one month. The regulatory compliance page marks HIPAA as completed and says the solutions are designed to safeguard PHI. Infermedica sells through business contracts, not self-serve."},{"slug":"infinitus","plan":"Infinitus customer agreements (enterprise)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The security page says Infinitus signs a BAA with customers when it processes their PHI and follows HIPAA business-associate requirements. SOC 2 Type II reports are requested through a sales rep or sales@infinitus.ai. Data is stored on Google Cloud within the US and returned or destroyed at contract end."},{"slug":"intercom-fin","plan":"Intercom Expert","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"The pricing page lists 'HIPAA support' as an Expert feature. ePHI may not be sent before a BAA is signed. Edits to Intercom's BAA template are considered only above a minimum spend, and a customer's own BAA paper needs legal review."},{"slug":"intercom-fin","plan":"Fin workspaces (Fin AI Agent standalone)","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"The help center says all Fin workspaces are eligible for a BAA. The customer must be a covered entity or business associate."},{"slug":"intercom-fin","plan":"Intercom Essential / Advanced","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The help center requires an 'eligible pricing plan' without naming plans. The pricing page shows HIPAA support only on Expert."},{"slug":"isabel-ddx","plan":"Individual subscription","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The Terms (March 2024) state Isabel does not collect or process PHI and prohibit uploading or providing PHI. Enter only non-identifying clinical features (age, sex, symptoms)."},{"slug":"isabel-ddx","plan":"Institutional / EHR-integrated (API, Cerner, Epic)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The same terms bar PHI across Isabel's platform and services. Institutional customers can pull clinical features from the EMR through Isabel's API, and the privacy policy allows separate customer agreements, but no published page mentions an institutional BAA. Confirm with Isabel before sending any identifiers."},{"slug":"jamie","plan":"All plans (including Enterprise)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The security pages list ISO 27001, GDPR and DORA alignment, with SOC 2 Type II still pending, and process meeting content in the EU. A DPA is available for signature. None of the pages mentions HIPAA, PHI or a BAA."},{"slug":"jane-ai-scribe","plan":"Jane subscription (Balance, Practice, Thrive) with AI Scribe Free or Unlimited","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"Jane's terms say it will enter into its standard BAA on request with subscribers subject to HIPAA. The HIPAA guide says Jane can work with clinics on a BAA and points to its Privacy and Security Support team by email, but the address was hidden in the fetched page. AI Scribe Free includes 5 notes a month; Unlimited is $15 per practitioner per month in the US. Test accounts must not hold PHI."},{"slug":"jasper","plan":"All plans (Pro, Business)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Usage policy prohibits submitting sensitive personal data, explicitly including personal health information. The security page also tells customers not to provide protected health information. No BAA offering is described on any official page."},{"slug":"jetbrains-ai-assistant","plan":"AI Free / AI Pro / AI Ultimate (cloud AI)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The AI Terms of Service (AI Assistant, Junie) are supplemented by the Acceptable Use Policy, whose AI section asks users to refrain from submitting PHI."},{"slug":"jetbrains-ai-assistant","plan":"JetBrains AI Enterprise (cloud, on-premises or isolated)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"JetBrains markets cloud, on-premises and isolated deployments and says it does not access data in isolated setups. No page addresses BAAs, and the PHI restriction in the AUP covers JetBrains-hosted and AI-provider-hosted models."},{"slug":"jotform-ai-agents","plan":"Gold","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Turn on HIPAA compliance features, then sign the BAA from the Data page of the account (the 'Sign BAA' option). The signed copy is emailed. Jotform says HIPAA features cost nothing extra on Gold. The BAA is offered to US-based covered-entity customers."},{"slug":"jotform-ai-agents","plan":"Enterprise","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Jotform's HIPAA pricing page and HIPAA overview list HIPAA features as part of Enterprise. The HIPAA FAQ also contains a line saying HIPAA is Gold-only, which conflicts with this."},{"slug":"jotform-ai-agents","plan":"Starter (Free) / Bronze / Silver","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"The HIPAA pricing page says Starter excludes HIPAA features. Bronze and Silver are not listed as HIPAA-eligible."},{"slug":"k-health","plan":"Health-system partnerships (PatientGPT, AI intake, 24/7 virtual care)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Offered only through partnerships with health systems (e.g., Cedars-Sinai, Hartford HealthCare, Hackensack Meridian Health). PatientGPT and intake integrate with the EHR and use patient records. The partnerships page and the terms of use (re-checked 2026-10-13) do not mention a BAA; the terms say sponsor relationships are set by separate written agreements, which are not published."},{"slug":"k-health","plan":"K Health app (direct-to-consumer patients)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Patients of K Health's own affiliated practices are covered by K Health's joint HIPAA Notice of Privacy Practices; K Health acts as a provider here, not as a vendor to another clinic, so no BAA route applies to outside practices."},{"slug":"klara","plan":"Klara practice subscription","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The homepage mentions HIPAA-compliant messaging but not a BAA. Klara's terms and security pages could not be read, so a BAA could exist there."},{"slug":"kore-ai","plan":"Kore.ai Agent Platform / AI for Service (enterprise)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Healthcare marketing pages describe HIPAA compliance as built in. The trust center lists SOC 2, PCI DSS, ISO 27001, GDPR and others but not HIPAA, and no page offers or describes a BAA."},{"slug":"krisp-ai-meeting-assistant","plan":"Meeting AI Enterprise (Business tier), 100+ seats","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":100,"notes":"The security page limits BAA signing to the Business tier and says to request it by email; the address is obfuscated on the page. The pricing page lists BAA signing on Enterprise, for teams with 100 or more seats. The two pages use different tier names."},{"slug":"krisp-ai-meeting-assistant","plan":"Free Trial / Core / Advanced","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Krisp says BAA signing is available only on its top tier. The pricing page shows BAA signing only on Enterprise."},{"slug":"kustomer-ai","plan":"Enterprise or Ultimate with HIPAA add-on package","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Customers subject to HIPAA must review and accept the Kustomer BAA, which they request through their Account Executive. Required settings include SSO with MFA, restricted and expiring API keys, a 15-minute agent idle timeout and no inline images for PHI. Email hooks are not HIPAA compliant. Gmail needs the customer's own BAA with Google, and third-party apps need a separate BAA with each app provider."},{"slug":"kustomer-ai","plan":"Other subscriptions / no HIPAA add-on","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The page names only Enterprise and Ultimate with the HIPAA add-on. It does not say outright that other plans are excluded."},{"slug":"languageline-ai","plan":"AI Translation App and Machine Translation Services (enterprise)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"LanguageLine markets the app to healthcare organizations and says its translation portal has HITRUST i1 certification. None of the AI translation pages, the translation security page or the July 2026 announcement mention HIPAA, PHI or a BAA. A separate pay-per-minute human interpreting service is described as HIPAA-compliant, but that is not the AI product."},{"slug":"lilt","plan":"LILT platform and services (enterprise contracts)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The security page shows a HIPAA Compliant badge. The trust center lists a HIPAA report and mentions HIPAA Security Rule criteria in its SOC 2 scope. The compliance page lists 'HIPAA BAA' under the standards of Google Cloud, LILT's host, not LILT's own. The MSA bars PHI in audio/video features and does not mention a BAA."},{"slug":"liveperson","plan":"Conversational Cloud (enterprise contracts)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The security page lists 'HIPAA via Business Associate Agreement (BAA)' and says LivePerson executes BAAs with HIPAA-covered entities. It does not name plans or a request process, so the path is assumed to go through the sales contract. Business associates (as opposed to covered entities) are not mentioned."},{"slug":"loom-ai","plan":"All Loom plans","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Loom's support article says it cannot sign BAAs and advises against sending HIPAA-regulated health information. Atlassian's BAA covers only the HIPAA-qualified products on its HIPAA page: Jira, Confluence, Jira Service Management, Rovo and Jira Product Discovery. Loom is not on that list."},{"slug":"lovable","plan":"All plans (Free / Pro / Business / Enterprise)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"The DPA (section 3.8) bars customers from providing HIPAA PHI. The Terms (updated August 28, 2026) forbid HIPAA PHI unless a plan or separate written agreement permits it, and make the customer indemnify Lovable if it uploads such data. No BAA appears on any official page, including the Enterprise terms."},{"slug":"luma-health","plan":"Luma Health customer contract","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The published BAA is a template with blank party and date fields, so it is signed per customer. It covers all existing or future contracts between the parties. No plan or tier restrictions are stated."},{"slug":"lyrebird-health","plan":"Free / Pro (self-serve)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"The US pricing page lists Free, Bp Free and Pro ($160/month billed annually) and never mentions a BAA or HIPAA. The US Terms of Service (Australian entity, Victorian law) contain no BAA or HIPAA terms."},{"slug":"lyrebird-health","plan":"Enterprise (talk to sales)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Enterprise has custom pricing through sales. No BAA is mentioned."},{"slug":"make-com","plan":"All plans (Free, Core, Pro, Teams, Enterprise)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"The security page (re-checked 2026-10-13) lists GDPR, SOC 2 Type II, SOC 3 and ISO 27001 and does not mention HIPAA, PHI or BAAs; the terms are also silent. Make community replies from February 2023 and December 2024 that appear to come from Make staff say Make was still gauging demand for HIPAA and point users to support. There is no newer official statement."},{"slug":"meetgeek","plan":"Any annual plan","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"BAAs are available on request with annual plans, through the 'Request a BAA' button on the HIPAA page. Paid plans are Pro, Business and Enterprise, with yearly billing available."},{"slug":"meetgeek","plan":"Monthly billing and the free Basic plan","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The HIPAA page says HIPAA-aligned controls apply to all plans but ties BAAs only to annual plans. It does not say whether monthly or free users can get a BAA."},{"slug":"mentalyc","plan":"Solo plans (Mini, Basic, Pro, Super)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The user accepts the BAA by ticking an acceptance box during account registration. The pricing table shows the BAA on all four solo plans. The BAA caps Mentalyc's aggregate liability at $10,000."},{"slug":"mentalyc","plan":"Team (group practice, per seat)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The pricing table shows the BAA on the Team plan. The group-practice page says every account and every clinician is covered by the BAA, and that no sales call is needed to get started."},{"slug":"meta-ai","plan":"Meta AI (consumer: Meta AI app, Facebook, Instagram, WhatsApp, Messenger)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"No business or enterprise tier with a BAA is described on the official pages reviewed. Meta's help center advises care before sharing sensitive information with Meta AI, and its newsroom says chats may be retained, used and reviewed by people. Neither page addresses PHI or HIPAA directly."},{"slug":"microsoft-365-copilot","plan":"Microsoft 365 commercial (Microsoft 365 Copilot license)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The BAA comes by default through the Microsoft Online Services DPA for customers that are covered entities or business associates. The Commercial in-scope table lists 'Microsoft Copilot' and 'Microsoft Copilot Chat'. The HIPAA page does not use the exact name 'Microsoft 365 Copilot', but Microsoft's EDP page says Microsoft Copilot and Copilot Chat support HIPAA compliance when properly configured."},{"slug":"microsoft-365-copilot","plan":"Microsoft 365 Copilot Chat (free with eligible work/school Entra accounts)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"Copilot Chat is named in the Commercial and GCC in-scope lists. Enterprise data protection under the DPA and Product Terms applies to prompts and responses for eligible work and school accounts."},{"slug":"microsoft-365-copilot","plan":"Office 365 GCC","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The GCC in-scope table lists Microsoft Copilot and Microsoft Copilot Chat. The HIPAA page gives no in-scope service table for GCC High or DoD."},{"slug":"microsoft-copilot-consumer","plan":"Free / Microsoft 365 Personal, Family, Premium (personal Microsoft account)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"The consumer Terms say they and the Microsoft Services Agreement govern Copilot, and they do not apply to Entra (work/school) sign-ins. Neither document mentions HIPAA or a BAA. Consumer Copilot does not appear in Microsoft's HIPAA in-scope list, which is delivered through the commercial DPA. Microsoft does not state outright that it refuses a BAA here."},{"slug":"microsoft-copilot-studio","plan":"Copilot Studio (commercial Online Service licenses)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The Microsoft BAA comes by default through the Online Services Data Protection Addendum for HIPAA covered entities and business associates. Copilot Studio agents can collect and handle PHI when the organization is bound by HIPAA."},{"slug":"microsoft-dragon-copilot","plan":"Dragon Copilot (enterprise, via Microsoft volume licensing: EA/EAS, EES, MOSA)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The Dragon Copilot section of the Privacy & Security Terms defines PHI by reference to the HIPAA BAA (aka.ms/BAA). Microsoft says its HIPAA BAA reaches covered entities and business associates by default through the Data Protection Addendum. 'auto_included' is therefore based on those two documents; no Dragon Copilot page says it in so many words. Microsoft's HIPAA in-scope services list (last updated 2025-07-29) does not name Dragon Copilot."},{"slug":"microsoft-dragon-copilot","plan":"Dragon Copilot Physician Practice / Flex editions","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"Product Terms list Physician Practice (EA/EAS, EES, MOSA) and Flex (MOSA) user licenses. The Dragon Copilot privacy terms that reference the BAA apply to Dragon Copilot as a whole and do not single out any edition. Practices buy through Microsoft licensing programs or partners."},{"slug":"microsoft-teams-premium-intelligent-recap","plan":"Microsoft Teams (Microsoft 365 / Office 365 Commercial and GCC)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"Covered entities and business associates get the BAA by default through the Microsoft Online Services DPA. The Office 365 in-scope tables for Commercial and GCC list Microsoft Teams, Microsoft Copilot and Microsoft Copilot Chat. This row covers the base Teams service, not the Premium add-on."},{"slug":"microsoft-teams-premium-intelligent-recap","plan":"Teams Premium add-on (intelligent recap)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Microsoft's HIPAA page does not mention Teams Premium or intelligent recap. The recap privacy page says recap inherits the organization's Teams security, compliance and privacy policies and runs on Microsoft's Azure OpenAI service within Microsoft 365 compliance boundaries, but it never mentions HIPAA, a BAA or the DPA. The licensing pages say recap needs either a Teams Premium license or a Microsoft Copilot license."},{"slug":"microsoft-translator-app","plan":"Free consumer apps (iOS, Android, Windows, Bing, Edge)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"Microsoft's BAA comes by default through the commercial Product Terms and DPA for in-scope services. The free Translator apps, Translator for Bing and Edge are consumer products that record some translations, unlike Azure Translator. The apps page lists no app-specific terms and does not mention HIPAA. Microsoft never states that it refuses a BAA here, so the verdict is unknown rather than no."},{"slug":"miro-ai","plan":"All plans (Free, Starter, Business, Enterprise, Education)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"The Master Cloud Agreement lists patient, medical and other protected health information as Prohibited Data. It says the services are not built to meet HIPAA requirements and that Miro is not a Business Associate. The section has no written-agreement exception."},{"slug":"mistral-ai","plan":"La Plateforme API (pay-as-you-go / enterprise)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The Commercial Terms, Additional Product Terms and DPA overview are GDPR-oriented and don't mention HIPAA. Zero Data Retention is available on request for pay-as-you-go customers on stateless endpoints, at Mistral's discretion."},{"slug":"mistral-ai","plan":"Le Chat (Free / Pro / Team / Enterprise)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"No HIPAA or BAA statement found. ZDR does not apply to chat, agents, conversations or libraries. The Usage Policy restricts health-related guidance."},{"slug":"modal","plan":"Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Modal's pricing page marks HIPAA as included only on Enterprise. The security docs say to contact sales@modal.com to start HIPAA on Enterprise; the 2024 announcement named security@modal.com for BAA requests."},{"slug":"modal","plan":"Starter / Team","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The pricing page marks HIPAA as not included on these plans, and Modal says it only enters BAAs with Enterprise customers."},{"slug":"modmed-scribe","plan":"ModMed EMA EHR customers (ModMed Scribe add-on)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"ModMed's public pages give no BAA terms for EMA practices. A 2016 ModMed telehealth privacy policy says ModMed may be a provider's business associate under a BAA, and its API terms require app developers handling PHI to have BAAs with ModMed or each ModMed customer. Neither confirms a BAA covering EMA or ModMed Scribe."},{"slug":"monday-ai","plan":"Free / Basic / Standard / Pro","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"HIPAA is offered on the Enterprise plan only. Accounts that downgrade lose HIPAA coverage."},{"slug":"monday-ai","plan":"Enterprise","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"An admin opens Administration > Security > Compliance, reviews and accepts the BAA, then clicks Activate HIPAA Compliance. Broadcast is disabled. Recommended: email-update redaction, SSO, access reviews and the audit log. The mobile app is covered from specific versions. Third-party integrations are not part of the covered services."},{"slug":"n8n-cloud","plan":"n8n Cloud (Starter, Pro, Business, Enterprise)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The trust center (re-checked 2026-10-13) lists GDPR, SOC 2 Type 2 and SOC 3 only; its Legal documents are Subprocessors, a Data Processing Agreement and the Privacy Policy, with no BAA listed. The Self-Serve Terms, Master Enterprise Terms and Acceptable Use Policy do not mention HIPAA, PHI or BAAs. They only require a lawful basis for personal data and ban high-risk uses such as medical life-support."},{"slug":"nabla","plan":"Individual clinician accounts (self-serve sign-up, US)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"Section 9 of the US Terms applies the Appendix I BAA from account creation when the user is a HIPAA covered entity or business associate and will use PHI. The wording covers accounts opened 'for yourself or your organization'. The precedence clauses conflict: the Terms say the Agreement prevails, while the BAA says the BAA prevails."},{"slug":"nabla","plan":"Health organizations (license contract)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Nabla publishes a standalone BAA that forms part of the client's license and maintenance contract. It is governed by French law and pre-authorizes Google as the hosting subcontractor."},{"slug":"nexhealth-ai","plan":"NexHealth customer contract","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The standard BAA is included in every contract where NexHealth acts as a business associate. Existing customers find it linked in their order form. NexHealth won't sign a customer's own BAA template. No plan restrictions are mentioned."},{"slug":"nextgen-ambient-assist","plan":"NextGen Enterprise EHR and NextGen Office (client master agreement)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The NextGen Office end-user agreement says obligations under a Business Associate Agreement run between NextGen and the client (the practice that holds the master agreement), not individual users. NextGen also publishes a Sub-Business Associate Agreement for partners that resell its products. The client BAA text is not public."},{"slug":"nextiva-ai","plan":"Nextiva HIPAA service configuration","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Nextiva requires customers using its HIPAA products to sign a BAA covering its covered services. The HIPAA configuration disables voicemail-to-email, visual voicemail, voicemail transcripts and email-to-fax; SMS, CRM, chat and surveys are listed only for the standard service. No plan tier or self-serve process is named; the healthcare page directs buyers to sales."},{"slug":"nextiva-ai","plan":"Standard (non-HIPAA) Nextiva service","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Nextiva's comparison separates standard and HIPAA-compliant service; it does not clearly state whether a BAA applies to the standard configuration."},{"slug":"nice-cxone-mpower","plan":"CXone tenants (enterprise contract)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"NiCE's CXone help center says company policy is to sign a BAA with tenants. Tenants classify themselves as a covered entity or business associate. The trust center adds that the BAA is signed on request and scoped to the services NiCE provides the customer."},{"slug":"notable-health","plan":"Health system / enterprise customers (sales-led)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Notable sells to health systems through demo and contact requests, with no public pricing. The trust center's Legal section lists a Master Services Agreement, Privacy Policy and Cyber Insurance, but no BAA. No customer-facing BAA statement was found."},{"slug":"notion-ai","plan":"Free / Plus / Business","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Notion says a workspace must be on the Enterprise plan to be eligible to sign its BAA."},{"slug":"notion-ai","plan":"Enterprise","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Turn it on under Settings > Workspace settings > HIPAA compliance > Activate, then accept the BAA. It is free on Enterprise. Recommended setup includes SAML SSO only, SCIM, no public sharing, guests, or exports, custom retention, and audit logs. PHI is not allowed in workspace, file, or teamspace names, profiles, or support requests."},{"slug":"openai-api","plan":"API (pay-as-you-go / self-serve organizations)","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"Email OpenAI with company and use-case details; OpenAI says it replies in 1-2 business days and reviews each request case by case, and some use cases may be declined. An enterprise agreement is not required. HIPAA eligibility also requires the organization to be provisioned with Modified Retention."},{"slug":"openai-api","plan":"API (enterprise / sales-managed accounts)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"OpenAI says enterprise API customers can ask their account team for access. Reconsideration of a denied request is available only to customers working with OpenAI sales."},{"slug":"openai-api","plan":"API FedRAMP (with Modified Retention)","baa":"YES","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Listed by OpenAI as a HIPAA-eligible product available with a BAA. How to obtain it is not described."},{"slug":"openai-codex","plan":"ChatGPT for Healthcare / ChatGPT for Clinicians / Enterprise or Edu with Regulated Workspace","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"Requires an applicable BAA, and the Account Director must enable Codex HIPAA support for the workspace. Admins enable Codex Local and should pin approved sign-in methods and workspaces through managed requirements."},{"slug":"openai-codex","plan":"OpenAI API (API key sign-in) with Modified Retention","baa":"CONDITIONAL","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"API organizations can accept OpenAI's BAA themselves under Settings > Organization > General > HIPAA compliance support, if they have an established history of API usage; otherwise contact baa@openai.com. Codex is covered only if OpenAI has also provisioned Modified Retention for the org and project. It is unclear whether the self-serve BAA lists API Services with Modified Retention as an Eligible Service, so confirm with OpenAI."},{"slug":"openai-codex","plan":"ChatGPT Free / Plus / Pro / Business","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"OpenAI's HIPAA guide says consumer ChatGPT plans and ChatGPT Business are not Eligible Services."},{"slug":"openevidence","plan":"OpenEvidence accounts used by US covered entities","baa":"YES","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The announcement and security page say HIPAA covered entities may enter PHI and that it is handled under OpenEvidence's BAA. Neither page says whether the BAA is accepted automatically with the terms or must be requested, and neither describes plan tiers."},{"slug":"openrouter","plan":"Pay-as-you-go API","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The Terms (updated August 31, 2026) don't mention HIPAA or PHI. They make the customer responsible for judging whether a model suits regulated or sensitive uses and disclaim medical uses. Prompts are not logged unless the customer opts in, and a Zero Data Retention setting limits routing to providers that don't store data."},{"slug":"openrouter","plan":"Enterprise","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The enterprise page mentions an enterprise agreement, data protection agreements, GDPR and regional routing, but not HIPAA or a BAA."},{"slug":"oracle-oci-generative-ai","plan":"OCI customers with an executed Oracle BAA","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Oracle says OCI supports HIPAA customers by entering into a BAA, and an Oracle architect's 2026 post says the BAA must cover the services in use and is not implied by a subscription. No self-serve signing process is published, so the route is presumed to be through Oracle sales. Use a HIPAA-assessed region (Oracle lists US East, US West, US Midwest and many others)."},{"slug":"otter-ai","plan":"Enterprise (with HIPAA add-on)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"BAA must be signed before any PHI is handled; start through your account executive/account manager or Otter sales. Pricing page lists HIPAA compliance as an Enterprise add-on. Otter recommends admins restrict Notetaker auto-join, disable external sharing, enforce SSO/2FA and set retention."},{"slug":"otter-ai","plan":"Plans below Enterprise","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Otter's HIPAA help article says HIPAA compliance is available only on the Enterprise plan."},{"slug":"overjet","plan":"Overjet customers under a Master Services Agreement","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The published BAA between Overjet, Inc. and the customer is effective as of the MSA's effective date and applies to the 'Covered Services' named in the MSA or order form. It requires written agreements with any subcontractor handling PHI. The customer must not give PHI to Overjet personnel outside the Covered Services. Overjet holds HITRUST certification."},{"slug":"parloa","plan":"US-based customers (Parloa Inc. contract)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Parloa's Terms & Policies page lists the Parloa Inc. BAA (V1 2025) as the current version for US-based customers from January 2025. The BAA attaches to the customer's services agreement, which Parloa sells through sales. It reports security incidents within five business days and breaches within 30 days, and it requires subcontractors that receive PHI to accept the same restrictions."},{"slug":"pearl-dental-ai","plan":"Pearl customers (practice and DSO agreements)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The website terms say Pearl maintains SOC 2 Type II and HIPAA compliance and reference a Data Processing Addendum with customers where applicable, but products are governed by separate agreements not published. The privacy policy acknowledges patient data may be PHI but does not mention a BAA. A help article says Pearl holds BAAs with its AI infrastructure partners, which concerns Pearl's own vendors, not customers."},{"slug":"perplexity","plan":"Free / Pro / Max (consumer)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"The consumer Terms do not mention HIPAA, PHI, or a BAA. Perplexity says HIPAA does not apply to consumer health products such as Perplexity Health."},{"slug":"perplexity","plan":"Enterprise Pro / Enterprise Max","baa":"CONDITIONAL","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Enterprise Terms section 5.2 bans PHI unless the parties have executed a BAA. Perplexity does not say how to request one or which features it would cover. Comet for Enterprise is under separate terms that were not reviewed."},{"slug":"perplexity","plan":"API (Sonar)","baa":"CONDITIONAL","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"API Terms section 6.2 has the same PHI ban unless a BAA is executed. API docs describe zero data retention for the Chat Completions API and list a 2025 HIPAA Gap Assessment."},{"slug":"phrase-ai","plan":"All Phrase plans (TMS, Strings, Language AI)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Phrase's security page says it does not knowingly process PHI and asks covered entities or business associates to email privacy@phrase.com before processing PHI. It never says a BAA is available or refused. It cites a third-party CyberGRX assessment for its HIPAA claims."},{"slug":"phreesia-ai","plan":"Phreesia provider contract","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The Platform Privacy Policy says Phreesia enters into BAAs with healthcare providers that require it to safeguard patients' PHI under HIPAA. No public BAA template, request process or plan restriction was found."},{"slug":"pi-inflection","plan":"Pi (consumer)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The Terms (updated December 22, 2025) say Pi is not a substitute for medical advice but do not mention HIPAA, health data or BAAs. The Privacy Policy (updated August 11, 2026) is also silent on HIPAA."},{"slug":"pi-inflection","plan":"Inflection enterprise / API","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The Privacy Policy says processing for commercial customers, such as through the API, falls under each customer's own agreement, which is not published. The Inflection homepage (checked 2026-10-13) lists only Pi and a research Labs page, with no enterprise or API offering and no security or trust page."},{"slug":"plaud","plan":"BAA on request (plan eligibility not stated)","baa":"CONDITIONAL","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"Plaud's help center tells users to email privacy@plaud.ai to obtain and sign a BAA. No official page ties the BAA to the Starter, Pro, Unlimited or Team plans, so eligibility must be confirmed with Plaud. Plaud also offers a HIPAA validation report via its Drata trust page."},{"slug":"podium-ai","plan":"Podium Services for HIPAA covered entities","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"Podium's Terms of Service (version 6.4, effective October 1, 2026) say Podium and a client that is a covered entity or business associate agree to Podium's BAA, which governs PHI. The BAA text says it is incorporated into the Terms or MSA. No plan or tier is named. Podium must keep PHI held by subcontractors in the US."},{"slug":"poe","plan":"Free / Poe subscription","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"The Terms of Service reviewed (October 25, 2023 version) do not mention HIPAA, health data or BAAs. A policy tracker reports newer Terms (March 19, 2026) and Privacy Policy (April 30, 2026) versions with no HIPAA or BAA provision, but these could not be read on poe.com."},{"slug":"polyai","plan":"Enterprise deployments","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The healthcare FAQ says a BAA is available for any deployment that handles PHI. PolyAI has no self-serve plan, so the BAA is arranged with the deployment contract through sales. No BAA text is published."},{"slug":"powerscribe-one","plan":"PowerScribe One enterprise license (radiology departments)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"PowerScribe One is sold to radiology groups and health systems under contract. Microsoft's HIPAA page says its BAA reaches customers by default through the Online Services DPA but covers only the listed in-scope services, which do not include PowerScribe. The Product Terms privacy section mentions the BAA only for Dragon Copilot. The legacy Nuance HIPAA page now redirects to a Word document on microsoft.com that could not be read."},{"slug":"quill-therapy","plan":"Free trial / Individual / Team (self-serve)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"The FAQ says BAAs are included for all users at no extra cost. A logged-in user signs from the BAA page or with a 'Sign BAA' button on the My Account page. Individual plans are $20/month. Team plans are $20/month for the first user and $16/month for each additional member. The free trial includes 5 notes and 5 treatment plans."},{"slug":"quillbot","plan":"Free / Premium / Team","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"Trust center lists GDPR, CCPA, PCI DSS, CASA Tier 2 and the Data Privacy Frameworks, with no mention of HIPAA, BAA or PHI. The Team plan is described as excluded from model training, which is not a BAA."},{"slug":"quo-ai","plan":"Business and Scale","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"Existing customers request the BAA through a form linked from the HIPAA article; prospective customers contact sales. SMS/MMS and third-party integrations are not Covered Services. Recorded calls require patient notice. Sessions time out after 15 days of inactivity by default."},{"slug":"quo-ai","plan":"Starter (and other plans)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Quo names only Business and Scale as BAA-eligible. It does not explicitly say other plans are refused."},{"slug":"rad-ai","plan":"Enterprise (radiology practices and health systems)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The security page cites a SOC 2 Type II HIPAA+ attestation and says policies are available on request. The website privacy policy covers only website and marketing data. No official page mentions a BAA; ask Rad AI sales."},{"slug":"read-ai","plan":"Enterprise+ (annual)","baa":"YES","route":"SALES","free_plan":false,"min_seats":5,"notes":"Requires a signed BAA and work with Read AI to configure the workspace (domain capture, SAML SSO, domain verification). Customers without a Read contact are pointed to the support request form; the privacy page lists privacy@read.ai for questions. Keep ePHI out of meeting titles, calendar descriptions and support tickets."},{"slug":"read-ai","plan":"Free / Pro / Enterprise","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Help article limits HIPAA to annual Enterprise+ plans; pricing page shows HIPAA only on Enterprise+."},{"slug":"replicate","plan":"Pay-as-you-go API","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The Terms (updated April 1, 2026) and Privacy Policy do not mention HIPAA, PHI, health data or a BAA. API prediction inputs, outputs and logs are deleted after one hour by default; predictions made on the website are kept indefinitely."},{"slug":"replicate","plan":"Enterprise","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The enterprise page offers security and compliance terms, data processing agreements, SLAs and indemnity, but does not mention HIPAA or a BAA."},{"slug":"replit","plan":"All plans (Starter / Core / Teams / Enterprise)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The Terms of Service, DPA (April 2026), Enterprise Agreement (September 2026), information-security docs, enterprise page and trust center do not mention HIPAA, PHI or BAAs. The only certification Replit cites is SOC 2 Type 2."},{"slug":"retell-ai","plan":"Pay-as-you-go","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Retell's compliance docs say the BAA can be self-signed at click-agreements.retellai.com with no additional fee, and that a signed BAA is required before sending PHI. Retell's August 2026 blog post says HIPAA is available on pay-as-you-go and the BAA is requested from workspace settings and countersigned, usually within a business day. An older help-center article (marked last updated about a year ago) instead describes a BAA request form with manual team review, and says the BAA applies to the whole account rather than individual workspaces."},{"slug":"retell-ai","plan":"Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Retell's blog says Enterprise adds stronger SLAs and negotiated terms (e.g., redlined contracts) on top of the same compliance posture. The pricing page lists a separate 'Custom BAA' row, but its plan checkmarks did not render in the fetched text, so which tier gets a custom BAA is not confirmed from that page."},{"slug":"retool-ai","plan":"Retool Cloud (all plans)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The Customer-Specific Supplement says Retool is not a Business Associate or subcontractor. It tells customers not to submit, collect or use PHI in cloud-based versions, and says Retool cannot support PHI and is not liable for it."},{"slug":"retool-ai","plan":"Self-hosted Retool","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The not-a-business-associate clause is general, and it puts HIPAA compliance solely on the customer. The PHI ban is written for cloud versions only, so self-hosting may let PHI stay on customer infrastructure. Even so, Retool does not act as a business associate."},{"slug":"rev","plan":"HIPAA subscription (enterprise; Unlimited tier on pricing page)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"BAA plus MSA/MNDA must be signed before account setup. Annual billing only. AI-only processing (no human services); paste-URL upload removed, transcripts/summaries removed from notification emails, public sharing blocked."},{"slug":"rev","plan":"Free / Essentials / Pro (standard plans)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Rev's help center says only the HIPAA subscription plan is covered and it is not available through general access."},{"slug":"rev","plan":"Rev AI speech-to-text API","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Contact Rev sales/customer success for the BAA and updated MSA, then open a separate HIPAA-enabled Rev AI account. media_url input, human transcription and RTMP streaming are not supported for HIPAA accounts."},{"slug":"ringcentral-ai","plan":"Paying covered-entity customers (RingEX, RingCX, Contact Center, Fax and listed AI products)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"RingCentral says it makes a BAA available to paying Covered Entity customers. No plan tier is named and no self-serve process is published; the RingEX HIPAA paper lists privacy@ringcentral.com as its contact. Covered services listed: RingCentral Fax, RingEX, RingCX, Contact Center, Engage Digital (third-party channels excluded), AI Conversation Expert, AI Quality Management, AIR Pro, AI Receptionist, AI Supervisor Assist, AI Agent Assist, Customer Engagement Bundle."},{"slug":"s10-ai","plan":"S10.AI scribe (per-provider subscription)","baa":"YES","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The site-wide footer says HIPAA and GDPR controls are in production and a BAA is available on request; a December 2025 S10 blog post instead says a BAA is provided automatically with any account at no extra cost. The Terms and Privacy Policy (both updated April 19, 2026) don't mention a BAA in their text. No request form, email address or plan restriction is published, and the footer says the SOC 2 Type II audit is still in progress."},{"slug":"salesforce-agentforce","plan":"Salesforce contracts with a signed BAA naming HIPAA Covered Services","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Coverage applies only to services the signed BAA names as HIPAA Covered Services. The customer must encrypt PHI and follow the Acceptable Use and AI Acceptable Use policies, and covered services must run on Salesforce first-party, Hyperforce or public-cloud infrastructure."},{"slug":"scribeberry","plan":"Trial / Pro (self-serve)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The Terms (updated 2025-04-02) include a HIPAA BAA section that takes effect on the sign-up date, with no separate signing step. The pricing page does not mention the BAA but lists HIPAA and PIPEDA on all plans. Pro is $99/month."},{"slug":"scribeberry","plan":"Enterprise (5+ providers)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":5,"notes":"Enterprise is $79 per user per month for 5 or more providers. The same BAA in the Terms applies, and no separate enterprise BAA process is described."},{"slug":"sembly-ai","plan":"Sembly Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The Enterprise page lists the BAA alongside the DPA and MSA as legal documents enterprises can tailor, and offers a HIPAA Compliance Mode setting. Contact Sembly's team to arrange it."},{"slug":"sembly-ai","plan":"Non-Enterprise plans","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The pricing page does not mention HIPAA or a BAA for any plan. The general FAQ claims HIPAA adherence without naming a plan."},{"slug":"servicenow-now-assist","plan":"ServiceNow AI Platform subscription (instance storing ePHI)","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"The customer must tell its sales support representative it intends to store ePHI and request a BAA for that subscription service. ServiceNow will not sign a BAA that makes it carry out the customer's covered-entity obligations."},{"slug":"simplepractice-note-taker","plan":"All SimplePractice subscription plans (with Note Taker add-on)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The BAA, Terms of Service and Privacy Policy are accepted by checkbox at trial signup, and nothing needs to be re-signed when upgrading to a paid plan. Note Taker is an optional add-on on all subscription plans, at $35/month per clinician after a 30-day trial. Add-on AI products are also governed by a separate Terms of Service AI addendum."},{"slug":"slack-ai","plan":"Free / Pro / Business+","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"BAA coverage requires an enterprise-level Slack plan."},{"slug":"slack-ai","plan":"Enterprise (Enterprise+ / Enterprise Grid) with 'Slack - HIPAA Enabled' SKU","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"For workspaces from March 20, 2023 on, the customer must buy the HIPAA Enabled SKU and sign the BAA. Coverage applies only to orgs that Slack has confirmed as HIPAA-enabled. Customers must follow the Slack Guide for HIPAA Entities."},{"slug":"slack-ai","plan":"GovSlack / GovGrid","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Salesforce says GovGrid plans are not currently eligible for BAA coverage."},{"slug":"smartling","plan":"Smartling platform and services (enterprise contracts)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The security page claims HIPAA compliance since 2013, plus HITRUST e1 for its translation management system on AWS. The current MSA treats PHI as confidential information and says the terms may be defined in addenda, but no BAA or PHI addendum is published. The security page also says Smartling works to keep personal data out of its platform."},{"slug":"smartsheet-ai","plan":"Trials / Pro / Business","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Smartsheet lists these as not PHI-eligible. EAP members, Brandfolder and Smartsheet University/Community sites are also ineligible."},{"slug":"smartsheet-ai","plan":"Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Request through your account manager or the Smartsheet for Healthcare form. PHI may go only into PHI Eligible Services. Customers configure the controls under a shared-responsibility model. Third-party attachments and integrations need their own arrangements."},{"slug":"snowflake-cortex-ai","plan":"Business Critical / Virtual Private Snowflake (VPS)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Snowflake's editions page lists PHI support only for Business Critical and VPS, and says a signed BAA with Snowflake must be in place before storing PHI. No self-serve signing process is published."},{"slug":"snowflake-cortex-ai","plan":"Standard / Enterprise editions","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"These editions are not listed as supporting PHI. Cortex AI functions are available on every edition, but PHI support is not."},{"slug":"sonix","plan":"Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Pricing page lists HIPAA compliance and a BAA under Enterprise; medical pages direct buyers to Contact Medical Sales."},{"slug":"sonix","plan":"Pay As You Go / Core / Advanced / Pro","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Pricing page mentions HIPAA/BAA only for Enterprise, but the clinics page says Sonix signs BAAs with practices of all sizes and promotes pay-as-you-go pricing. Not confirmed either way for non-Enterprise plans."},{"slug":"sourcegraph-amp","plan":"All plans (Free, Individual, Teams, Enterprise)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Section 2(c) of the terms defines HIPAA PHI as Sensitive Data, bars customers from using the services for it, and says Amp is not a Business Associate. The terms apply to Enterprise workspaces, and an order form overrides them only where it expressly conflicts."},{"slug":"speechmatics","plan":"All deployments (cloud SaaS on Azure, on-prem containers)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The security page claims full HIPAA compliance but does not mention a BAA or say which deployments are covered. The trust center lists a Business Associate Agreement under Legal, behind an access request. Contact sales or request trust center access."},{"slug":"spruce-health","plan":"Basic and Communicator (and 14-day trial)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"Eligible organizations agree to the BAA through the Terms of Service for Organizations, with no separate agreement or fee, from account creation. The BAA applies only to covered entities or business associates. The terms say email, SMS, e-fax and voice are outside the platform's security and Spruce isn't liable for unauthorized access to them. Part 2 substance-use records need extra conditions."},{"slug":"suki","plan":"Suki Assistant / Suki Compose (per-user, organization sales)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The pricing page lists per-user monthly pricing with enterprise volume discounts and no self-serve sign-up. The BAA statement comes from Suki's developer-platform security FAQ, which says only 'customers' without separating API partners from end-user organizations."},{"slug":"sully-ai","plan":"Healthcare organization customers (demo / sales-led)","baa":"YES","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The help center says Sully provides a BAA for covered entities and business associates to execute before using it with ePHI. The trust page says it executes BAAs with every covered entity. No plan tiers or request process are published, and the only call to action is 'Book a demo'."},{"slug":"sunoh-ai","plan":"Sunoh.ai subscription (per user)","baa":"YES","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The pricing page says 'BAA included' and lists a single offer from $149 per user per month (limited time). Signup is online, with demo and sales-phone options. Whether the BAA is part of the online terms or signed separately is not stated."},{"slug":"supabase","plan":"Free / Pro","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"The pricing page shows HIPAA as not included on Free or Pro."},{"slug":"supabase","plan":"Team / Enterprise with HIPAA add-on","baa":"YES","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"Submit the HIPAA add-on request form to sign a BAA, enable the paid add-on, and mark projects High Compliance. Also required: Point in Time Recovery (needs at least a small compute add-on), SSL enforcement, network restrictions and MFA, with no PHI in public Storage buckets. The add-on price is not published."},{"slug":"supabase","plan":"Self-hosted Supabase","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Supabase says HIPAA controls are not supported out of the box when self-hosted, and that self-hosted HIPAA is out of scope."},{"slug":"supanote","plan":"Trial / Starter / Pro / XL (self-serve)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"Supanote's help center (April 2026) says accounts are covered by its BAA as soon as they are created, with no separate paperwork, and that the BAA is part of its Terms of Use and Privacy Policy. Users download a customized BAA PDF from the profile menu in the app. The pricing page lists 'Consent forms and BAA' on Starter; the blog says the BAA comes at no extra cost."},{"slug":"supanote","plan":"Group Practice (sales-led)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The pricing page lists a 'Custom BAA' for the Group Practice plan, which is quoted through a demo booking."},{"slug":"superhuman","plan":"Superhuman Mail (all plans, incl. Enterprise suite)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"No official page says whether Superhuman Mail is covered by a BAA. The Mail Trust Center lists SOC 2 Type 2 and ISO certifications but no HIPAA. Superhuman's HIPAA pages cover Go (Enterprise only) and Docs (Docs Enterprise only); the Go page says the Mail agent is not currently covered."},{"slug":"synthflow","plan":"Enterprise (sales-led annual agreement)","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"The BAA (v1.0, updated May 13, 2026) applies to customers using the HIPAA Setting, which is off by default and must be enabled by the customer for any workflow involving PHI; liability is limited to incidents where the setting was properly enabled. The healthcare page lists HIPAA compliance under the Enterprise pricing tier and routes buyers to sales. The contracting party named in the BAA is AgentFlow AI GmbH."},{"slug":"synthflow","plan":"Self-serve / non-Enterprise plans","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"No official page says whether non-Enterprise plans can get the BAA or use the HIPAA Setting."},{"slug":"tabnine","plan":"All plans (SaaS)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"No official page describes a BAA. The trust center lists GDPR, ISO 9001, ISO 27001 and SOC 2 only."},{"slug":"tabnine","plan":"Enterprise (private installation: VPC / on-prem / air-gapped)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Enterprise customers can run a private installation. Tabnine's pages do not say whether a BAA is offered for any deployment."},{"slug":"tali-ai","plan":"Free / Premium / Pro (self-serve)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"The pricing page (CA$) lists Free, Premium and Pro tiers, with conflicting prices, and never mentions a BAA. The Terms of Use contain no BAA or HIPAA terms. The FAQ says US users' data is stored on US servers."},{"slug":"tali-ai","plan":"Enterprise (contact sales)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Enterprise has custom pricing through Contact Sales. No BAA is mentioned."},{"slug":"talkdesk-healthcare-ai","plan":"Talkdesk subscription (healthcare customers)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"The BAA is pre-signed by Talkdesk and the customer countersigns via DocuSign, then automatically receives the executed copy. Talkdesk's HIPAA white paper refers to customers that have executed a subcontractor BAA. No plan or tier restrictions are stated on the pages checked."},{"slug":"tebra-ai","plan":"Tebra Clinical subscription (with AI Note Assist per-note or subscription pricing)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The terms of service say the customer and Tebra agree to be bound by Tebra's BAA, which is incorporated by reference for covered-entity customers that provide PHI. No separate signature is needed. AI Note Assist is offered to Clinical subscribers per note or by subscription. The BAA lets Tebra create de-identified data and use it commercially, and Tebra owns that data."},{"slug":"therapynotes-therapyfuel","plan":"All TherapyNotes subscriptions (covered entities), incl. TherapyFuel add-on","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"Since April 23, 2026 the BAA applies through acceptance of the Terms of Service, with nothing to sign or upload, and existing customers need to do nothing. An older help article describes the previous process of downloading, signing and uploading the BAA in Settings. TherapyFuel is free under a promotion for now and will then cost $40/month per enabled user."},{"slug":"thoughtful-ai","plan":"Provider and RCM contracts (sales-led, now via SmarterDx / Smarter Technologies)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"thoughtful.ai and its subpages now redirect to smarterdx.com, so Thoughtful AI no longer has its own official pages. The SmarterDx privacy policy says the company holds PHI as a business associate of enterprise customers and that customer agreements govern that data, but it never mentions a BAA. Smarter Technologies' site does not mention HIPAA or a BAA."},{"slug":"tidio-lyro","plan":"All plans","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Section 20 (Tidio AI Supplementary Terms), clause 11, says Tidio is not a HIPAA business associate and the customer remains responsible for any ePHI it submits. The FAQ says Tidio does not provide official HIPAA certification or compliance documentation."},{"slug":"tldv","plan":"All plans","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"No official tl;dv page reviewed (security page, enterprise governance page, terms, blog) mentions HIPAA for tl;dv itself or a BAA. Silence is not treated as a no."},{"slug":"together-ai","plan":"Standard (self-serve API) under the Terms of Service","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Section 4.1 (Restrictions) bars sending financial or medical information, or other sensitive personal data, through the services. Terms updated May 19, 2026."},{"slug":"together-ai","plan":"Enterprise (negotiated agreement)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"We found no official page saying whether a negotiated enterprise contract can include a BAA."},{"slug":"trint","plan":"All plans (including Enterprise)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The security and enterprise pages, the help-center compliance article and the technical solution guide cite ISO 27001, Cyber Essentials and GDPR, with EU or US data storage. None mentions HIPAA, PHI or a BAA."},{"slug":"twilio","plan":"Security Edition or Enterprise Edition","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"HIPAA accounts need Security Edition or Enterprise Edition plus a signed BAA. Only services on the HIPAA Eligible Services list may be used in PHI workflows, and items marked with an asterisk need the 'Architecting for HIPAA on Twilio' guidance. Twilio says signing a BAA alone does not make an application compliant."},{"slug":"twilio","plan":"Standard / pay-as-you-go accounts without an eligible Edition","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Twilio requires Security or Enterprise Edition to sign a BAA."},{"slug":"twofold-health","plan":"Free trial / Personal plan (self-serve)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The help center says users agree to the BAA automatically at signup, and a solutions page says every account includes one. The security page offers a copy by email. The Personal plan is $69/month, or $49/month billed annually. The pricing article does not mention the BAA for the trial or Personal plan."},{"slug":"twofold-health","plan":"Group plan (custom pricing)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"The pricing article lists an organization-wide BAA on the Group plan, which is quoted through a contact form."},{"slug":"typeform-ai","plan":"Enterprise / Growth Custom","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"Existing Enterprise or Growth Custom customers request the BAA through the Sales form linked from the help article."},{"slug":"typeform-ai","plan":"Other plans (Basic, Plus, Business, Growth Essentials/Pro)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The BAA is limited to Enterprise and Growth Custom. Customers on other plans are sent to a 'Request HIPAA Pricing' form, which leads to an upgrade."},{"slug":"upheal","plan":"Free / AI Notes / EHR / EHR Pro (solo, self-serve)","baa":"YES","route":"AUTO_INCLUDED","free_plan":true,"min_seats":null,"notes":"The compliance page says every covered entity on the platform accepts the BAA at signup. The BAA page says it takes effect when the user clicks an accept button. The BAA does not limit coverage by plan. A copy is linked from the help center and sent in the welcome email."},{"slug":"upheal","plan":"Group practice (per-seat, via sales)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The help center says that, for practice administrators, the BAA covers every provider in the organization. Group pricing is quoted through a 'Talk to us' sales contact. The same signup acceptance applies, and no separate group BAA process is described."},{"slug":"uptodate-expert-ai","plan":"Individual / personal professional subscription","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The terms say UpToDate is not designed to receive or process PHI and bar entering PHI into Expert AI. The only exception requires an organization-level BAA, and no route for an individual subscriber to obtain one is described."},{"slug":"uptodate-expert-ai","plan":"Enterprise / institutional subscription","baa":"CONDITIONAL","route":"SALES","free_plan":false,"min_seats":null,"notes":"PHI may be entered only if the organization has executed a BAA with UpToDate that expressly applies to Expert AI, the user is not otherwise barred, and HIPAA permits the disclosure. A general UpToDate BAA that does not name Expert AI is not enough. The terms do not say how to obtain such a BAA; arrange it through the enterprise contract. Many health systems tell clinicians not to enter PHI at all."},{"slug":"v0","plan":"v0 Free / Premium / Team / Business (and v0 API)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Vercel's API Terms prohibit using the v0 API or AI Solution (defined as v0 when not otherwise defined) to process PHI."},{"slug":"v0","plan":"v0 Enterprise","baa":"UNKNOWN","route":"SALES","free_plan":false,"min_seats":null,"notes":"The Enterprise page lists 'Compliance inheritance (SOC 2, ISO, GDPR, HIPAA)' but does not mention a BAA for v0's AI generation. Vercel's Terms of Service also bar hosting PHI without Vercel's prior written approval."},{"slug":"v0","plan":"Vercel platform hosting (Pro HIPAA add-on / Enterprise)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"This covers apps deployed on Vercel, not v0 itself. Pro teams buy the HIPAA BAA add-on ($350/month) in Billing settings, and Enterprise teams request a BAA through sales. The covered services in the HIPAA guide do not include v0."},{"slug":"vapi","plan":"Usage-only or any Success Package, with the HIPAA add-on","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Vapi docs say HIPAA is a paid add-on available with Usage only or any Success Package. Buy it under Packages & add-ons in the dashboard, enter the BAA recipient, then sign the BAA Vapi emails. The pricing page lists the HIPAA add-on at $2,000/month, including a DPA and BAA. HIPAA mode applies org-wide, cannot be enabled via API, and cannot be combined with Zero Data Retention."},{"slug":"visualdx","plan":"Individual / small group subscription","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"No official page mentions a BAA. The EULA (Feb 2023), Terms of Use (2017) and Privacy Policy (July 2026) say nothing about HIPAA or PHI and neither allow nor forbid entering patient data."},{"slug":"visualdx","plan":"VisualDx Enterprise (institutional, EHR-integrated)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Enterprise supports EHR integration via SMART on FHIR and HL7 Infobutton, which brings in patient context such as problem and medication lists. No official page says whether a BAA comes with institutional contracts; ask VisualDx."},{"slug":"viz-ai","plan":"Enterprise platform subscription (hospitals and health systems)","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"PHI submitted through the platform services, including the Viz.ai mobile and web apps, is governed by the BAA between the customer and Viz.ai rather than the privacy policy. Sold through a customer agreement; no self-serve plan. The trust center lists HIPAA documentation and SOC 2 Type II."},{"slug":"warp","plan":"All plans (Free, paid, Business, Enterprise)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Section 5.4 of Warp's terms bars uploading personal information other than user login credentials unless agreed in writing. No Warp page mentions HIPAA or a BAA. Only a separately negotiated written agreement could change this, and Warp publishes no such route."},{"slug":"waystar-ai","plan":"Waystar platform customers (providers, sales-led)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Waystar sells through demos, and customers sign a separate subscriber or membership agreement. The privacy policy has a HIPAA section about Waystar's role as a claims clearinghouse but does not mention business associates or a BAA. The website terms cover only the public site."},{"slug":"weave-ai","plan":"Weave subscription (all plans)","baa":"YES","route":"AUTO_INCLUDED","free_plan":false,"min_seats":null,"notes":"The Terms of Service list the Business Associate Agreement among the documents they incorporate, and the BAA takes effect when the underlying agreement is executed. Neither document ties the BAA to a plan or tier. The BAA lets Weave terminate if HIPAA changes or a client agrees to restrictions that would cause Weave unexpected compliance costs."},{"slug":"webex-ai-assistant","plan":"Webex services (Meetings, Webex App/messaging, Control Hub)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"A Cisco blog post linked from Webex's 2026 compliance article has a DocuSign link for starting a BAA. The post says Cisco's HIPAA self-assessment covered Webex Teams, Meetings, Control Hub and Webex for Developers. The post dates from 2020 and was last modified in November 2023. No plans or tiers are named."},{"slug":"webex-ai-assistant","plan":"Webex AI Assistant (Webex Suite meeting platform)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Neither the compliance article nor the healthcare blog mentions the AI Assistant. The AI Assistant help pages do not mention HIPAA or a BAA. The feature works only on the Webex Suite meeting platform, and admins control which AI features are enabled."},{"slug":"webflow-ai","plan":"All plans (Site plans, Workspace plans, Enterprise)","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"Section 3.6 of the Terms of Service ('HIPAA Non-Compliance') bars customers from providing PHI, or letting end users provide it, through the platform."},{"slug":"windsurf","plan":"Free / Pro / Teams","baa":"UNKNOWN","route":"UNKNOWN","free_plan":true,"min_seats":null,"notes":"The pricing page does not mention HIPAA, BAAs or zero data retention for any plan."},{"slug":"windsurf","plan":"Enterprise","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Enterprise is sales-led ('Let's talk'). No current official page says whether a BAA is available. Cognition's trust center lists SOC 2 Type 2, ISO/IEC 27001:2022 and CCPA, but not HIPAA."},{"slug":"windsurf","plan":"Windsurf for Government (FedRAMP)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The government page claims FedRAMP High, DoW IL4-IL6 and ITAR, but does not mention HIPAA or BAAs."},{"slug":"wordtune","plan":"All plans (Free, Advanced, Unlimited, Business)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Terms section 5.4 bars submitting sensitive information, and defines it to include personal health information (health status, provision of care, or payment for care). No BAA is mentioned."},{"slug":"writer","plan":"Self-serve / non-Enterprise plans","baa":"NO","route":"NONE","free_plan":false,"min_seats":null,"notes":"The Terms of Service forbid processing or sharing protected health information unless the customer is on Enterprise and has a BAA."},{"slug":"writer","plan":"Enterprise","baa":"YES","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The terms say the PHI ban lifts once the customer is on Enterprise and has a BAA. Enterprise is governed by a separate Platform Services Agreement. No page describes how to request the BAA."},{"slug":"xai-grok","plan":"Consumer Grok (grok.com, apps, Grok in X, SuperGrok)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The consumer Terms do not mention HIPAA, PHI, or a BAA. They point business and developer use to the Enterprise Terms."},{"slug":"xai-grok","plan":"API (ZDR-enabled)","baa":"CONDITIONAL","route":"EMAIL_REQUEST","free_plan":false,"min_seats":null,"notes":"An authorized representative fills out the BAA questionnaire, and xAI reviews it and follows up. Enterprise Terms section 11.1 requires a signed BAA and routing of PHI through the ZDR-enabled API. ZDR is enabled per team in the xAI Console."},{"slug":"xai-grok","plan":"Grok Business / Grok Enterprise (team chat app)","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"The Business page shows a HIPAA badge and a BAA footer link but no details. The Enterprise Terms cover 'related services (including Grok)' yet require PHI to go only through the ZDR-enabled API. The pages checked never say whether the chat app itself can receive PHI under a BAA."},{"slug":"zapier","plan":"All plans (Free, Pro, Team, Enterprise)","baa":"NO","route":"NONE","free_plan":true,"min_seats":null,"notes":"Zapier's Data Privacy FAQ says using regulated healthcare data, including PHI under HIPAA, is not supported, and that Zapier cannot sign BAAs or equivalent agreements. No plan is listed as an exception."},{"slug":"zendesk-ai","plan":"Zendesk Suite Professional / Enterprise (and Enterprise Support) with Advanced Compliance add-on","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"Requires buying Advanced Compliance and signing the online BAA, which is self-serve through Ironclad and needs an existing Zendesk Customer Agreement or Order Form. The customer must also follow Zendesk's security configuration requirements for HIPAA-enabled accounts. Contact Center also needs a separate AWS BAA."},{"slug":"zendesk-ai","plan":"Other Zendesk plans (e.g., Suite Team) / plans without Advanced Compliance","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"These plans are not among the 'Healthcare Enabled Service Plans' Zendesk lists, and nothing explicitly addresses them."},{"slug":"zoom-ai-companion","plan":"Pro (Zoom for Healthcare)","baa":"YES","route":"SELF_SERVE","free_plan":false,"min_seats":null,"notes":"At checkout, choose 'United States Agreement (BAA)' and accept it. Existing accounts can turn on the BAA under Plans and Billing > Plan Management. No extra manual configuration is needed after the BAA is signed."},{"slug":"zoom-ai-companion","plan":"Business / Business Plus / Enterprise","baa":"YES","route":"SALES","free_plan":false,"min_seats":null,"notes":"New Business, Business Plus, and Enterprise customers go through Sales. Existing accounts can turn on the BAA in the web portal. Zoom also signs BAAs for other paid plans on its pricing page."},{"slug":"zoom-contact-center","plan":"Zoom Contact Center / Zoom Virtual Agent licenses","baa":"UNKNOWN","route":"UNKNOWN","free_plan":false,"min_seats":null,"notes":"Zoom's BAA help article names Workplace plans (Pro, Business, Business Plus, Enterprise) and other paid plans, but not Contact Center or Virtual Agent. Zoom's HIPAA guide lists Contact Center's data-masking tool and says Contact Center has been through SOC 2 + HITRUST audits, but does not say it is covered by the BAA."}],"ai_features":[{"slug":"abridge","feature":"Ambient clinical documentation (AI note generation)","coverage":"COVERED","applies_to_plans":"Health system / enterprise customers","notes":"The BAA covers the Services Abridge provides under the Underlying Agreement, and the documentation product is those Services. No AI-specific carve-out was found. The BAA lets Abridge use PHI to de-identify it. The trust center lists OpenAI and Google Cloud among its data service vendors."},{"slug":"ada","feature":"Ada AI Agent","coverage":"UNKNOWN","applies_to_plans":"Enterprise contracts","notes":"The terms tie PHI on the Services to an executed BAA, and Ada markets the AI agent for PHI use. However, the BAA's scope is not published, so coverage of specific AI features cannot be confirmed."},{"slug":"ada-health","feature":"Ada symptom assessment and care navigation","coverage":"COVERED","applies_to_plans":"Enterprise partner deployments (health systems, payers)","notes":"Ada's policy says PHI in covered-entity deployments is handled under its business associate role, which covers Ada's own processing in those deployments."},{"slug":"ada-health","feature":"LLM-based features using third-party model providers","coverage":"UNKNOWN","applies_to_plans":"Enterprise partner deployments (health systems, payers)","notes":"Ada says it uses third-party LLMs under signed data processing agreements and that user data does not train those models. It does not say the providers sign business associate agreements, so whether PHI sent to them stays inside BAA coverage is not documented."},{"slug":"adobe-acrobat-ai-assistant","feature":"Acrobat AI Assistant (general document chat, summaries)","coverage":"EXCLUDED","applies_to_plans":"Acrobat AI Assistant (add-on / Acrobat Studio, individual, teams and enterprise)","notes":"Not on the HIPAA-Ready list, so it is outside BAA coverage."},{"slug":"adobe-acrobat-ai-assistant","feature":"AI Assistant within Knowledge Base in Acrobat","coverage":"COVERED","applies_to_plans":"Acrobat Studio for enterprise: Knowledge Base in Acrobat","notes":"Adobe's enablement guide says AI Assistant remains available as a Knowledge Base access method in the HIPAA-ready configuration."},{"slug":"adobe-acrobat-ai-assistant","feature":"PDF Spaces","coverage":"EXCLUDED","applies_to_plans":"Acrobat Studio for enterprise: Knowledge Base in Acrobat","notes":"PDF Spaces is not on the HIPAA-Ready list, and its integration with Knowledge Base must be disabled for the HIPAA configuration."},{"slug":"adobe-acrobat-ai-assistant","feature":"Analyzer in Acrobat (enterprise document intelligence)","coverage":"COVERED","applies_to_plans":"Acrobat Studio for enterprise: Analyzer in Acrobat","notes":"Covered once a BAA is in place and Adobe has enabled HIPAA readiness."},{"slug":"aidoc","feature":"aiOS imaging AI (triage, detection) and CARE foundation models","coverage":"UNKNOWN","applies_to_plans":"Enterprise (health system contract, aiOS platform)","notes":"No official page describes BAA coverage for these features. The privacy policy says Aidoc may use anonymized information without restriction to improve its services."},{"slug":"aircall-ai","feature":"AI Assist / AI Assist Pro (transcription, call summaries, live prompts)","coverage":"UNKNOWN","applies_to_plans":"Aircall plans (tier not specified)","notes":"AI Assist is included in the Professional plan and is a paid add-on on Essentials and Starter AI. The privacy FAQ says AI features run on a third-party foundation model under zero data retention with no training on customer data, but no page says whether the BAA covers them. The security page says transcripts are anonymized before AI processing."},{"slug":"aircall-ai","feature":"AI Voice Agent (AIVA) and AI receptionist agents","coverage":"UNKNOWN","applies_to_plans":"Aircall plans (tier not specified)","notes":"The AI Voice Agent is usage-priced on top of a seat. The privacy FAQ's AI section covers AI features generally (third-party foundation model, zero data retention) but doesn't tie them to the BAA, and no page mentions the BAA for voice agents."},{"slug":"airtable-ai","feature":"Airtable AI (OpenAI- and Anthropic-powered)","coverage":"COVERED","applies_to_plans":"Enterprise Scale","notes":"Available to customers with an executed Health Information Exhibit. Keep ePHI out of AI-enabled workspaces unless the Supplemental AI Terms for Health Information are accepted. Those terms limit OpenAI-powered output to licensed professionals for set purposes, and bar Anthropic-powered AI from patient interactions, diagnosis or treatment."},{"slug":"airtable-ai","feature":"Other AI capabilities (e.g., Omni, agents, web search, other models)","coverage":"UNKNOWN","applies_to_plans":"Enterprise Scale","notes":"The supplemental AI terms cover only OpenAI- and Anthropic-powered Airtable AI. Omni, agents, web search and any other model providers are not addressed."},{"slug":"akasa","feature":"Autonomous coding, Coding and CDI Optimizer, Prebill Optimization, Auth Status and Claim Status","coverage":"UNKNOWN","applies_to_plans":"Health system contracts (sales-led)","notes":"The homepage says models are custom-trained on each health system's own documentation and coding decisions. No page checked names an LLM provider or says whether these AI features fall under a BAA. The trust page says AKASA runs on AWS and logs every access to PHI."},{"slug":"amazon-connect","feature":"Amazon Q in Connect (generative AI agent assistance)","coverage":"COVERED","applies_to_plans":"Any AWS account that accepts the AWS BAA","notes":"The Amazon Connect admin guide says Amazon Q in Connect is HIPAA eligible. It runs on Amazon Bedrock, which is also on the eligible list."},{"slug":"amazon-connect","feature":"Contact Lens (conversational analytics)","coverage":"COVERED","applies_to_plans":"Any AWS account that accepts the AWS BAA","notes":"Contact Lens is not named on the eligible list. It falls under AWS's rule that generally available features of listed services (Amazon Connect) are eligible unless specifically excluded, and no exclusion is listed. Amazon Q in Connect requires Contact Lens conversational analytics for calls."},{"slug":"amazon-connect","feature":"Amazon Lex bots (self-service voice/chat)","coverage":"COVERED","applies_to_plans":"Any AWS account that accepts the AWS BAA","notes":"Amazon Lex, Amazon Polly and AWS Transcribe each appear on the HIPAA eligible list."},{"slug":"amazon-q-business","feature":"Q Business assistant (enterprise-data Q&A, summarization, content generation, actions)","coverage":"COVERED","applies_to_plans":"Q Business Lite / Pro (existing customers)","notes":"The service is on AWS's HIPAA BAA list. AWS does not break coverage down by feature."},{"slug":"amazon-q-developer","feature":"IDE plugins, CLI and console chat","coverage":"EXCLUDED","applies_to_plans":"Free / Pro tier","notes":"Not a HIPAA-eligible service, so it is outside the AWS BAA. The IDE plugins reach end of support on April 30, 2027."},{"slug":"amazon-transcribe","feature":"Speech-to-text transcription (batch and streaming)","coverage":"COVERED","applies_to_plans":"AWS accounts (Sign up for AWS, advanced)","notes":"Transcribe is on the HIPAA-eligible list. AWS treats generally available features of a listed service as eligible unless a note excludes them, and the Transcribe entry lists no exclusions."},{"slug":"amazon-transcribe","feature":"Amazon Transcribe Medical","coverage":"COVERED","applies_to_plans":"AWS accounts (Sign up for AWS, advanced)","notes":"AWS's documentation calls Transcribe Medical a HIPAA-eligible service, and the marketing page says the same. It handles batch and real-time medical speech."},{"slug":"amazon-transcribe","feature":"PHI identification (Transcribe Medical)","coverage":"COVERED","applies_to_plans":"AWS accounts (Sign up for AWS, advanced)","notes":"This feature labels PHI in Transcribe Medical output, for streaming and batch jobs. It is part of an eligible service. It only labels PHI; customers do their own redaction."},{"slug":"amazon-transcribe","feature":"AWS HealthScribe","coverage":"COVERED","applies_to_plans":"AWS accounts (Sign up for AWS, advanced)","notes":"AWS's in-scope list shows HealthScribe as part of the Transcribe entry. HealthScribe has its own listing on this site (aws-healthscribe)."},{"slug":"amazon-translate","feature":"Real-time and batch text and document translation","coverage":"COVERED","applies_to_plans":"AWS accounts (Sign up for AWS, advanced)","notes":"Amazon Translate is listed with no qualifying note. AWS treats generally available features of listed services as eligible unless it says otherwise."},{"slug":"amazon-translate","feature":"Service improvement use of content","coverage":"PARTIAL","applies_to_plans":"AWS accounts (Sign up for AWS, advanced)","notes":"AWS says Translate may store text inputs and use them to improve the service. Customers can opt out with an AWS Organizations AI services opt-out policy."},{"slug":"ambience-healthcare","feature":"AutoScribe ambient documentation","coverage":"COVERED","applies_to_plans":"Health system / enterprise contracts","notes":"Ambience processes customer data as a business associate under the customer's agreements. The privacy policy allows de-identified information to be used for any purpose not prohibited by law and to be shared with vendors and researchers. AI/LLM subprocessors are not named."},{"slug":"anthropic-api","feature":"Messages API with prompt caching, structured outputs, citations, extended/adaptive thinking, PDF (inline), token counting","coverage":"COVERED","applies_to_plans":"First-party API (self-serve Console enablement); First-party API (custom / negotiated BAA)","notes":"Listed as HIPAA-eligible. Do not put PHI in JSON schema definitions, because cached schemas don't get PHI protections."},{"slug":"anthropic-api","feature":"Web search tool","coverage":"PARTIAL","applies_to_plans":"First-party API (self-serve Console enablement); First-party API (custom / negotiated BAA)","notes":"Web search is eligible, but its dynamic filtering is not."},{"slug":"anthropic-api","feature":"Client-side tools: bash, text editor, memory","coverage":"COVERED","applies_to_plans":"First-party API (self-serve Console enablement); First-party API (custom / negotiated BAA)","notes":"Listed as HIPAA-eligible."},{"slug":"anthropic-api","feature":"Computer use","coverage":"UNKNOWN","applies_to_plans":"First-party API (self-serve Console enablement); First-party API (custom / negotiated BAA)","notes":"Anthropic's pages conflict: the API eligibility table marks client-side computer use as eligible, while the BAA help article lists Computer Use among API features that are not covered."},{"slug":"anthropic-api","feature":"Batch processing, Files API, code execution, agent skills, web fetch, MCP connector, programmatic tool calling, Claude Managed Agents, context management","coverage":"EXCLUDED","applies_to_plans":"First-party API (self-serve Console enablement); First-party API (custom / negotiated BAA)","notes":"Not eligible. A HIPAA-enabled org that sends these gets a 400 error."},{"slug":"anthropic-api","feature":"Claude Console (workbench / playground)","coverage":"EXCLUDED","applies_to_plans":"First-party API (self-serve Console enablement); First-party API (custom / negotiated BAA)","notes":"HIPAA can be enabled from the Console, but processing PHI through the Console is not covered."},{"slug":"anthropic-api","feature":"Claude Code using an API organization","coverage":"PARTIAL","applies_to_plans":"First-party API (self-serve Console enablement); First-party API (custom / negotiated BAA)","notes":"Anthropic’s BAA article lists Claude Code with a Console API key as eligible only when zero data retention is enabled (covered through ZDR, not HIPAA readiness), while its API docs say Claude Code is not covered. Confirm with Anthropic before using it with PHI."},{"slug":"anthropic-api","feature":"Covered Models (Claude Fable 5 / 5.1, Mythos 5 / 5.1)","coverage":"PARTIAL","applies_to_plans":"First-party API (self-serve Console enablement); First-party API (custom / negotiated BAA)","notes":"Usable on a HIPAA-ready API org with standard 30-day retention. Mythos models are limited to approved partners."},{"slug":"arini","feature":"AI receptionist (calls and appointment management)","coverage":"UNKNOWN","applies_to_plans":"Arini AI receptionist / Enterprise AI Partner","notes":"No BAA is documented, so BAA coverage for the AI receptionist is unknown."},{"slug":"artera","feature":"Artera AI Agents","coverage":"UNKNOWN","applies_to_plans":"Artera enterprise contract (health systems and practices)","notes":"The AI Agents FAQ claims HIPAA compliance, SOC 2 Type 2 and HITRUST, and says PHI and PII are never used to train models. It doesn't mention a BAA or name LLM providers, and the Terms of Service don't mention AI, so whether the agents fall within the BAA is not stated."},{"slug":"asana-ai","feature":"Some Asana AI tools (unspecified)","coverage":"EXCLUDED","applies_to_plans":"Enterprise+","notes":"Asana says some features, including some Asana AI tools, are not HIPAA-compliant. They may be unavailable or disabled by default once HIPAA is on, and turning them on is at the customer's own risk. Asana does not name the specific tools."},{"slug":"asana-ai","feature":"Asana AI / AI Studio (all other AI features)","coverage":"UNKNOWN","applies_to_plans":"Enterprise+","notes":"The help page says enabling HIPAA changes how Asana AI features behave but gives no details. AI Studio is not mentioned on the HIPAA pages, and Asana's AI Studio FAQ page failed to load."},{"slug":"asana-ai","feature":"AI features on AsanaGov HIPAA domains","coverage":"PARTIAL","applies_to_plans":"AsanaGov","notes":"Asana's AsanaGov HIPAA announcement says AI features may only use approved services that have a signed BAA."},{"slug":"assemblyai","feature":"Pre-recorded (async) speech-to-text","coverage":"COVERED","applies_to_plans":"Paid (upgraded) accounts","notes":"AssemblyAI says the BAA lets covered entities process PHI. Async audio and transcripts submitted under a BAA follow a shorter deletion default, starting at 72 hours, which can be set as low as 1 hour."},{"slug":"assemblyai","feature":"LLM Gateway","coverage":"UNKNOWN","applies_to_plans":"Paid (upgraded) accounts","notes":"BAA customers get zero data retention on LLM Gateway only when using Anthropic or Google models. Anthropic models run on Amazon Bedrock and may fall back to the Anthropic API for non-EU customers. AssemblyAI does not say outright that PHI sent through the gateway is covered, or how other providers are treated."},{"slug":"assemblyai","feature":"Speech understanding (translation, speaker identification, custom formatting)","coverage":"UNKNOWN","applies_to_plans":"Paid (upgraded) accounts","notes":"These requests follow the async transcript's data lifecycle. No page explicitly addresses BAA coverage for them."},{"slug":"assemblyai","feature":"Streaming speech-to-text","coverage":"UNKNOWN","applies_to_plans":"Paid (upgraded) accounts","notes":"The retention docs do not mention a BAA for streaming. Streaming audio and transcripts have zero retention when the account is opted out of training."},{"slug":"assort-health","feature":"AI voice agents for patient calls (scheduling, referrals, EHR updates)","coverage":"COVERED","applies_to_plans":"Healthcare provider customer agreements","notes":"The AI call platform is the service the customer terms cover, and those terms bind the parties to a BAA. The terms say only de-identified data trains the platform and that Assort may de-identify patient data and owns de-identified data. The privacy policy says vendors, including AI systems, are under agreements to protect data, without saying those are BAAs."},{"slug":"athelas-scribe","feature":"Ambient AI documentation (Air / Athelas Scribe)","coverage":"COVERED","applies_to_plans":"Athelas Air (AI EHR with ambient documentation) – service agreement customers","notes":"The BAA covers the Services in the Service Agreement and has no AI carve-out, but it does not name products. It allows de-identification through a tokenizing vendor, use of de-identified data for any lawful purpose, and data aggregation. A 2023 Athelas article describes Athelas Scribe as sold to health systems."},{"slug":"athenaone-ai","feature":"Ambient Notes (integrated ambient scribe partners, including Abridge) and athenaAmbient","coverage":"UNKNOWN","applies_to_plans":"athenaOne (EHR, practice management and patient engagement)","notes":"Ambient Notes is athenahealth's program of integrated ambient documentation partners; Abridge joined it in February 2025. athenahealth lists a native scribe, athenaAmbient, as coming in 2026. No page checked says whether partner scribes are under athenahealth's BAA or need their own BAA with the practice."},{"slug":"athenaone-ai","feature":"Other athenaOne AI features (AI summaries, chart search assistant, AI patient communication, Express Coding)","coverage":"UNKNOWN","applies_to_plans":"athenaOne (EHR, practice management and patient engagement)","notes":"athenahealth says practices can turn AI features on or off. The AI page does not mention HIPAA, PHI, BAAs, the model providers, or whether data is used for training."},{"slug":"atlassian-rovo","feature":"Rovo Chat","coverage":"COVERED","applies_to_plans":"Standard / Premium (Jira, Jira Service Management, Jira Product Discovery, Confluence); Enterprise","notes":"Atlassian lists it as HIPAA-eligible under its existing BAA on HIPAA-enabled sites, once Support has provisioned Rovo."},{"slug":"atlassian-rovo","feature":"Rovo Agents","coverage":"COVERED","applies_to_plans":"Standard / Premium (Jira, Jira Service Management, Jira Product Discovery, Confluence); Enterprise","notes":"Atlassian lists Rovo Agents as HIPAA-eligible. Rovo cannot write to Atlassian apps that are not HIPAA-enabled, or to external systems through third-party connectors."},{"slug":"atlassian-rovo","feature":"Rovo Search","coverage":"COVERED","applies_to_plans":"Standard / Premium (Jira, Jira Service Management, Jira Product Discovery, Confluence); Enterprise","notes":"Atlassian lists Rovo Search across its apps as HIPAA-eligible."},{"slug":"atlassian-rovo","feature":"In-app AI in Jira, Confluence, JSM and Jira Product Discovery (formerly Atlassian Intelligence)","coverage":"COVERED","applies_to_plans":"Standard / Premium (Jira, Jira Service Management, Jira Product Discovery, Confluence); Enterprise","notes":"Atlassian lists in-app AI experiences in these four apps as HIPAA-eligible. The HIPAA pages do not use the name 'Atlassian Intelligence'."},{"slug":"atlassian-rovo","feature":"Rovo web search","coverage":"UNKNOWN","applies_to_plans":"Standard / Premium (Jira, Jira Service Management, Jira Product Discovery, Confluence); Enterprise","notes":"The HIPAA Implementation Guide suggests considering turning web search off, because search parameters may go to the destination site's systems. Atlassian does not say outright whether it is covered."},{"slug":"atlassian-rovo","feature":"Rovo MCP server, Rovo CLI, Rovo browser extension, Rovo mobile and desktop apps","coverage":"EXCLUDED","applies_to_plans":"Standard / Premium (Jira, Jira Service Management, Jira Product Discovery, Confluence); Enterprise","notes":"Atlassian names these as not HIPAA-compliant for now. It says the list is not exhaustive."},{"slug":"atlassian-rovo","feature":"Trial or early-access AI features and third-party apps","coverage":"EXCLUDED","applies_to_plans":"Standard / Premium (Jira, Jira Service Management, Jira Product Discovery, Confluence); Enterprise","notes":"Trial and early-access features are not automatically covered. Third-party products need their own BAA, and the Atlassian BAA excludes them."},{"slug":"augment-code","feature":"Augment agent, chat and code completions","coverage":"UNKNOWN","applies_to_plans":"Enterprise; Standard / Business","notes":"No page describes the BAA's scope or the model providers it reaches. The Community terms let Augment train on customer code, so PHI should not go through Community accounts."},{"slug":"augnito","feature":"Ambient AI scribe / speech recognition","coverage":"UNKNOWN","applies_to_plans":"Augnito products (sales-led; Spectra, ambient AI)","notes":"No BAA or data-use terms were found to establish coverage."},{"slug":"autonotes","feature":"AI notes, Magic Edit and AI treatment planning","coverage":"COVERED","applies_to_plans":"Notes / Workspace / Practice (self-serve, per clinician); Enterprise (custom, sales-led)","notes":"The trust center says AI requests may contain PHI and are processed under a BAA and DPA. It names OpenAI and Deepgram among 12 subprocessors and says PHI is minimized or de-identified before external AI use, with subprocessors barred from training on or retaining PHI. It does not say whether each AI provider has signed its own BAA. The BAA itself has no AI-specific clause."},{"slug":"avoma","feature":"AI meeting notes, summaries and conversation intelligence","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"No official page says whether Avoma's AI features fall under any HIPAA arrangement or a BAA."},{"slug":"aws-bedrock","feature":"Amazon Bedrock (generally available features and serverless models)","coverage":"COVERED","applies_to_plans":"AWS accounts (standard AWS BAA)","notes":"Listed as HIPAA eligible with no bracketed exclusions. AWS treats generally available features of listed services as eligible unless specifically excluded. The Bedrock FAQ also says it is HIPAA eligible."},{"slug":"aws-bedrock","feature":"Amazon Bedrock AgentCore","coverage":"COVERED","applies_to_plans":"AWS accounts (standard AWS BAA)","notes":"Listed separately as a HIPAA Eligible Service with no exclusions noted."},{"slug":"aws-bedrock","feature":"Claude Fable 5 / 5.1 (mandatory retention mode)","coverage":"UNKNOWN","applies_to_plans":"AWS accounts (standard AWS BAA)","notes":"These models require the 'aws_review' (or legacy 'provider_data_share') retention mode: AWS keeps prompts and outputs up to 30 days for possible review inside the AWS boundary. AWS's eligibility list shows no exclusion for them, but no AWS page addresses HIPAA for this retention path. A third-party site claims the models are excluded, which AWS's pages do not confirm."},{"slug":"aws-bedrock","feature":"Bedrock Marketplace models and preview features (e.g., Bedrock Managed Agents preview)","coverage":"UNKNOWN","applies_to_plans":"AWS accounts (standard AWS BAA)","notes":"AWS's general rule covers generally available features only. The Bedrock FAQ and Marketplace docs don't address HIPAA for Marketplace or preview items."},{"slug":"aws-bedrock","feature":"Claude on Bedrock under Anthropic's BAA","coverage":"EXCLUDED","applies_to_plans":"AWS accounts (standard AWS BAA)","notes":"Anthropic's own BAA does not cover Bedrock usage; coverage comes from the AWS BAA instead."},{"slug":"aws-healthscribe","feature":"HealthScribe transcription and AI-generated clinical notes","coverage":"COVERED","applies_to_plans":"AWS accounts with the AWS BAA accepted (US East, N. Virginia)","notes":"The HIPAA services-in-scope list includes HealthScribe under AWS Transcribe. AWS says HealthScribe does not train on customer content and does not keep data once the output is delivered."},{"slug":"azure-ai-speech","feature":"Speech to text (real-time, fast and batch transcription)","coverage":"COVERED","applies_to_plans":"Azure commercial customers","notes":"Covered as part of the Speech service, which Microsoft lists in HIPAA BAA scope. Microsoft says it does not store real-time or fast-transcription audio; batch output goes to storage the customer chooses, or to Microsoft storage the customer can delete or set to expire."},{"slug":"azure-ai-speech","feature":"Text to speech (including custom voice)","coverage":"COVERED","applies_to_plans":"Azure commercial customers","notes":"Covered as part of the Speech service, which Microsoft lists in HIPAA BAA scope."},{"slug":"azure-ai-speech","feature":"Speech translation, Voice Live and LLM speech (preview)","coverage":"UNKNOWN","applies_to_plans":"Azure commercial customers","notes":"Microsoft's scope list names the Speech service as a whole and doesn't break out these features. LLM speech is labeled preview in the Speech overview. Not confirmed feature by feature."},{"slug":"azure-ai-translator","feature":"Text translation API","coverage":"COVERED","applies_to_plans":"Azure commercial customers","notes":"Translator is named as included in the BAA. Text is processed in real time and not stored."},{"slug":"azure-ai-translator","feature":"Document translation","coverage":"COVERED","applies_to_plans":"Azure commercial customers","notes":"Part of the same Translator service that Microsoft names in the BAA. Documents are held temporarily during processing and then hard-deleted. The BAA statement is made at the service level and does not list features."},{"slug":"azure-ai-translator","feature":"Custom Translator (custom models)","coverage":"UNKNOWN","applies_to_plans":"Azure commercial customers","notes":"Uploaded training documents are stored encrypted in the customer's workspace. The BAA statement names Translator as a whole, and no page says whether training documents containing PHI are in scope."},{"slug":"azure-openai","feature":"Azure OpenAI models (Models sold by Azure)","coverage":"COVERED","applies_to_plans":"Azure subscription (EA / MCA / CSP), Models sold by Azure incl. Azure OpenAI","notes":"Foundry Models sold by Azure are in Microsoft's HIPAA BAA scope, and Microsoft says that group includes all Azure OpenAI models."},{"slug":"azure-openai","feature":"Abuse monitoring / modified abuse monitoring","coverage":"UNKNOWN","applies_to_plans":"Azure subscription (EA / MCA / CSP), Models sold by Azure incl. Azure OpenAI","notes":"By default, flagged prompts and completions may be stored for human review. Turning that off (modified abuse monitoring) is limited to managed customers who meet extra criteria. Microsoft docs don't link this to HIPAA."},{"slug":"azure-openai","feature":"Claude models in Microsoft Foundry (under Anthropic's BAA)","coverage":"UNKNOWN","applies_to_plans":"Foundry Models from partners and community (serverless / Marketplace)","notes":"Not in Microsoft's scope, which excludes models run by third-party providers. Anthropic's pages conflict: its BAA article lists Claude via Foundry as eligible under its BAA, while its API docs say HIPAA readiness isn't available on Microsoft Foundry."},{"slug":"azure-openai","feature":"Other partner/community models (e.g., Mistral, DeepSeek, Qwen)","coverage":"EXCLUDED","applies_to_plans":"Foundry Models from partners and community (serverless / Marketplace)","notes":"Outside Microsoft's HIPAA BAA scope: the compliance document limits Foundry Models coverage to models sold by Azure and excludes components run by third-party model providers. Check the model provider's own terms."},{"slug":"baseten","feature":"Dedicated model deployments, training and fine-tuning on Baseten","coverage":"COVERED","applies_to_plans":"All plans (Basic, Pro, Enterprise)","notes":"The BAA covers PHI handled in connection with the Services, which the Terms define as Baseten's inference platform including deployment, orchestration and training. No product exclusions are listed."},{"slug":"baseten","feature":"Model APIs (shared endpoints for third-party models)","coverage":"UNKNOWN","applies_to_plans":"All plans (Basic, Pro, Enterprise)","notes":"The Terms treat models offered through Model APIs as Third-Party Products. The BAA does not name Model APIs as included or excluded, so confirm with Baseten."},{"slug":"baseten","feature":"Beta and preview features","coverage":"UNKNOWN","applies_to_plans":"All plans (Basic, Pro, Enterprise)","notes":"Preview features come as-is with no commitments under the Terms; neither the Terms nor the BAA say how the BAA applies to them."},{"slug":"bastiongpt","feature":"AI assistant chat, including model choice (GPT, Claude, Gemini)","coverage":"COVERED","applies_to_plans":"Professional; Professional Plus; Ultra (Enterprise)","notes":"Chat is the core service, and every plan includes the BAA with no exclusions listed. Manual model choice is offered only on Professional Plus and Ultra. The pages checked do not say whether the model providers are under BAAs with Bastion."},{"slug":"bastiongpt","feature":"AI scribe and audio transcription","coverage":"COVERED","applies_to_plans":"Professional; Professional Plus; Ultra (Enterprise)","notes":"Included on every plan, and every plan includes the BAA. No exclusion is listed."},{"slug":"bastiongpt","feature":"Document, image and spreadsheet analysis","coverage":"COVERED","applies_to_plans":"Professional; Professional Plus; Ultra (Enterprise)","notes":"Professional allows a single document of up to 30 pages. Multi-document, image, chart and spreadsheet analysis come with Professional Plus and Ultra. No BAA exclusion is listed."},{"slug":"berries","feature":"AI session notes, treatment plans and AI assistant chat","coverage":"COVERED","applies_to_plans":"Trial / Pro (self-serve); Group Practice (custom pricing)","notes":"The BAA covers the Berries services, bars using PHI to train AI models, and says PHI processed only through the AI Assistant is destroyed within 30 days after termination. Berries says its infrastructure vendors (Google, Microsoft, Amazon, Paubox) sign BAAs. The trust center lists Microsoft Azure as a subprocessor but does not name an LLM provider."},{"slug":"bland-ai","feature":"In-call speech, model and voice (Bland-hosted)","coverage":"COVERED","applies_to_plans":"Healthcare / Enterprise deployments","notes":"Bland says it runs its own model and speech stack, uses no third-party AI providers such as OpenAI, Anthropic or Google in the call path, and that one BAA covers the entire call."},{"slug":"bland-ai","feature":"Call recordings and transcripts","coverage":"UNKNOWN","applies_to_plans":"Healthcare / Enterprise deployments","notes":"The trust page describes real-time PII redaction on recordings and transcripts, configurable retention and optional zero-retention processing, but no page explicitly states how recordings and transcripts are treated under the BAA."},{"slug":"bland-ai","feature":"Self-hosted / VPC / on-prem / air-gapped deployments","coverage":"UNKNOWN","applies_to_plans":"Healthcare / Enterprise deployments","notes":"Bland offers customer-VPC, on-premise and air-gapped options, but does not say how BAA coverage applies to each."},{"slug":"blueprint","feature":"AI Scribe / AI progress notes","coverage":"COVERED","applies_to_plans":"Self-serve plans (Alongside your EHR, All-in-one EHR, Plus, Pro); Enterprise (custom pricing, annual contract)","notes":"The BAA covers Blueprint's services as a whole and has no AI carve-out, and AI note generation is the core service. The product page says session data is not used to train AI and session audio is deleted after each session. The BAA lets Blueprint use de-identified data internally for analytics and product development."},{"slug":"blueprint","feature":"AI Assistant / AI Chat","coverage":"COVERED","applies_to_plans":"Self-serve plans (Alongside your EHR, All-in-one EHR, Plus, Pro)","notes":"The product page presents the AI Assistant as part of the service and says a BAA is always included. The pricing page lists AI Chat on the Pro plan. The BAA text does not name individual AI features."},{"slug":"bola-ai","feature":"Voice Perio, Voice Restorative and AI Scribe","coverage":"UNKNOWN","applies_to_plans":"Bola AI subscription (Voice Perio, Voice Restorative, AI Scribe)","notes":"Bola says patient data is handled securely during voice capture and AI processing, and the BAA requires subcontractors handling PHI to sign BAAs. Bola does not name any third-party AI model provider, so whether AI processing is done in-house or by an outside model is not stated."},{"slug":"bolt-new","feature":"Bolt AI app generation (prompts, code, files)","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"StackBlitz says it does not seek sensitive personal data and that users should submit it only if authorized. There is no PHI-specific term or BAA."},{"slug":"box-ai","feature":"Box AI (Q&A, summaries, extraction, Box AI agents)","coverage":"UNKNOWN","applies_to_plans":"Enterprise / Enterprise Plus / Enterprise Advanced","notes":"Neither the HIPAA FAQ nor the Box AI Trust page mentions HIPAA, PHI or the BAA in relation to Box AI. Box says Box AI uses foundation models from several vendors, including Microsoft Azure and Google, and does not train on customer content without explicit approval."},{"slug":"bubble","feature":"Bubble AI (AI app generation / AI agent)","coverage":"EXCLUDED","applies_to_plans":"All plans (Free through Enterprise / dedicated)","notes":"The HIPAA page does not mention AI features, but its position covers the whole platform, so nothing is under a BAA."},{"slug":"calendly","feature":"Calendly Notetaker (AI meeting recaps)","coverage":"EXCLUDED","applies_to_plans":"All plans (Free, Standard, Teams, Enterprise)","notes":"The Notetaker FAQ, answering whether HIPAA-regulated organizations can use Notetaker, says Calendly does not currently comply with HIPAA."},{"slug":"canva-ai","feature":"Magic Studio / Canva AI (Magic Write, design generation, etc.)","coverage":"UNKNOWN","applies_to_plans":"Free / Pro / Teams; Enterprise","notes":"The AI Product Terms say inputs may go to technology partners. They do not mention HIPAA or health data, and they forbid using AI Products for licensed medical advice without a qualified professional involved."},{"slug":"canvas-medical-ai","feature":"Hyperscribe (ambient clinical copilot)","coverage":"UNKNOWN","applies_to_plans":"Canvas Platform (Master Subscription Agreement)","notes":"Canvas says Hyperscribe was built with tools from OpenAI, Google and Anthropic and uses the full patient chart. It released the extension's code as open source. No page says whether the BAA covers Hyperscribe or whether the model providers are under BAAs."},{"slug":"canvas-medical-ai","feature":"AI agents and SDK LLM integrations","coverage":"UNKNOWN","applies_to_plans":"Canvas Platform (Master Subscription Agreement)","notes":"Canvas's SDK documentation describes LLM-based extensions such as an inline scribe. No page says how PHI sent to an LLM through these is covered."},{"slug":"character-ai","feature":"Character chat and Character Calls (voice)","coverage":"UNKNOWN","applies_to_plans":"Free / c.ai+ subscription (consumer)","notes":"No BAA is documented, so no feature has documented BAA coverage. The privacy policy lists improving AI models among its uses of collected information."},{"slug":"chartnote","feature":"AI Scribe, Voice Chart, Copilot and Companion","coverage":"COVERED","applies_to_plans":"All accounts (free, trial, paid, enterprise)","notes":"These are part of the Chartnote service its BAA covers. Its trust center says the language and speech model providers behind AI Scribe, dictation and Copilot process clinical content under a BAA, don't train on it, and keep it only as long as needed."},{"slug":"chatgpt","feature":"Chat, Projects, Canvas and code-block execution, Voice (incl. screen/video sharing), Record","coverage":"COVERED","applies_to_plans":"Enterprise; ChatGPT for Healthcare; ChatGPT for Clinicians; ChatGPT FedRAMP","notes":"Covered when used from an eligible workspace and enabled for the member's role. Internet access inside Canvas or code blocks is excluded."},{"slug":"chatgpt","feature":"Web search and deep research","coverage":"COVERED","applies_to_plans":"Enterprise; ChatGPT for Healthcare; ChatGPT FedRAMP","notes":"Covered because it uses OpenAI's own index rather than third-party providers."},{"slug":"chatgpt","feature":"Custom GPTs, workspace agents, Team Automations","coverage":"PARTIAL","applies_to_plans":"Enterprise; ChatGPT for Healthcare; ChatGPT FedRAMP","notes":"Building, sharing and publishing workspace agents and GPTs is covered. Sharing workspace agents that use agent-owned connections is excluded, and so are event-triggered scheduled tasks."},{"slug":"chatgpt","feature":"Apps, connectors, plugins and Office/Sheets add-ins","coverage":"COVERED","applies_to_plans":"Enterprise; ChatGPT for Healthcare; ChatGPT FedRAMP","notes":"ChatGPT for Excel, PowerPoint, Word and Sheets, and the plugins, apps and connectors available to the workspace, are listed as covered. Third-party services keep their own terms."},{"slug":"chatgpt","feature":"Codex (local: desktop app, IDE, CLI)","coverage":"PARTIAL","applies_to_plans":"Enterprise; ChatGPT for Healthcare; ChatGPT FedRAMP","notes":"Data sent to OpenAI is covered. Execution on customer machines and third-party services the client reaches are not."},{"slug":"chatgpt","feature":"Codex in the cloud, Computer History, Codex Security administration","coverage":"EXCLUDED","applies_to_plans":"Enterprise; ChatGPT for Healthcare; ChatGPT FedRAMP","notes":"Listed as not covered; do not enter PHI."},{"slug":"chatgpt","feature":"Cloud browser use, cloud network access, Sites, improved memory","coverage":"EXCLUDED","applies_to_plans":"Enterprise; ChatGPT for Healthcare; ChatGPT FedRAMP","notes":"Listed as not covered. Improved memory is off by default in Healthcare and Regulated Enterprise workspaces."},{"slug":"chatgpt","feature":"Trusted clinical search","coverage":"COVERED","applies_to_plans":"ChatGPT for Healthcare","notes":"Listed as covered functionality that is specific to Healthcare workspaces."},{"slug":"chatgpt","feature":"Image generation in ChatGPT","coverage":"UNKNOWN","applies_to_plans":"Enterprise; ChatGPT for Healthcare","notes":"The covered-functionality list does not mention it, and OpenAI says unlisted features are not automatically covered. ChatGPT for Clinicians does not support image generation."},{"slug":"chatgpt","feature":"Third-party GPTs and connected apps (Clinicians)","coverage":"EXCLUDED","applies_to_plans":"ChatGPT for Clinicians","notes":"Clinicians are told not to share PHI with third-party GPTs or connected apps without their own permissions and agreements, or with the Healthcare Public Data apps."},{"slug":"claude","feature":"Chat, Projects, Artifacts, voice, web search, Research","coverage":"COVERED","applies_to_plans":"Enterprise (self-serve or sales-assisted)","notes":"Listed as covered on a HIPAA-ready Enterprise org."},{"slug":"claude","feature":"File creation and code execution","coverage":"PARTIAL","applies_to_plans":"Enterprise (self-serve or sales-assisted)","notes":"Covered, except network access and external sites."},{"slug":"claude","feature":"Claude Code (terminal via Enterprise sign-in, Desktop tab) and Cowork in Claude Desktop, local mode","coverage":"PARTIAL","applies_to_plans":"Enterprise (self-serve or sales-assisted)","notes":"Covered only after the Primary Owner applies the HIPAA configuration and only when connecting directly to Anthropic. Before that, Cowork is available but not covered."},{"slug":"claude","feature":"Claude Code on web/cloud/mobile, Remote Control, Cowork in the cloud, Code Review, Security, computer use","coverage":"EXCLUDED","applies_to_plans":"Enterprise (self-serve or sales-assisted)","notes":"Not covered. Cloud features become unavailable once the HIPAA configuration is applied."},{"slug":"claude","feature":"Claude Code VS Code / JetBrains extensions, gateway or custom base URL setups, and Claude Code via Bedrock / Agent Platform / Foundry","coverage":"EXCLUDED","applies_to_plans":"Enterprise (self-serve or sales-assisted)","notes":"Listed as not covered under the BAA."},{"slug":"claude","feature":"MCP servers and connectors, Enterprise Search, Claude in Chrome, Skills","coverage":"EXCLUDED","applies_to_plans":"Enterprise (self-serve or sales-assisted)","notes":"Enterprise integrations are not covered, and third-party data flows are excluded."},{"slug":"claude","feature":"Beta features (Claude in Office, Claude Design, Claude Slides, Claude Docs)","coverage":"EXCLUDED","applies_to_plans":"Enterprise (self-serve or sales-assisted)","notes":"Listed as not covered."},{"slug":"claude","feature":"Covered Models (e.g., Claude Fable 5 / 5.1) in chat","coverage":"COVERED","applies_to_plans":"Enterprise (self-serve or sales-assisted)","notes":"Available in chat on a HIPAA-ready Enterprise plan with standard retention and no configuration change. Rollout is staged, and ZDR is not compatible."},{"slug":"claude-code","feature":"Claude Code terminal CLI (Enterprise sign-in, direct to Anthropic) and Claude Desktop Code tab, local mode","coverage":"COVERED","applies_to_plans":"Claude Enterprise (HIPAA-ready)","notes":"Covered once the HIPAA configuration is applied."},{"slug":"claude-code","feature":"Claude Code with a Console API key","coverage":"PARTIAL","applies_to_plans":"Claude Console API key (Commercial org) with zero data retention","notes":"Covered through ZDR rather than the HIPAA configuration, and not covered without ZDR. Metrics logging data is exempt from ZDR."},{"slug":"claude-code","feature":"Claude Code on the web, cloud sessions, Remote Control and mobile","coverage":"EXCLUDED","applies_to_plans":"Claude Enterprise (HIPAA-ready)","notes":"Not available once the HIPAA configuration is applied."},{"slug":"claude-code","feature":"VS Code / JetBrains extensions, LLM gateways, custom base URLs, and Claude Code via Bedrock, Google Cloud or Microsoft Foundry","coverage":"EXCLUDED","applies_to_plans":"Claude Enterprise (HIPAA-ready)","notes":"Listed as not covered under Anthropic's BAA."},{"slug":"clickup-brain","feature":"ClickUp Brain and Super Agents","coverage":"PARTIAL","applies_to_plans":"Enterprise","notes":"Healthcare use of ClickUp AI needs an active BAA and ClickUp's confirmation that the account is set up for it. PHI may only go through zero-data-retention or HIPAA-compliant workflows. ClickUp says it has BAAs and zero-retention agreements with every LLM provider it uses (OpenAI, Anthropic, Google). The terms also bar use for diagnosis or treatment plans, so coverage is conditional rather than blanket."},{"slug":"clickup-brain","feature":"Brain MAX Talk to Text","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Only a ClickUp marketing blog suggests using it in a HIPAA-enabled environment under a BAA. No help or legal page confirms this."},{"slug":"clinicalkey-ai","feature":"ClinicalKey AI answers (incl. patient-context prompts, EHR/SMART on FHIR access, mobile dictation)","coverage":"UNKNOWN","applies_to_plans":"ClinicalKey AI (institutional license)","notes":"Responses can be tailored to patient context such as age, comorbidities and medications when prompted. Elsevier markets PHI protections but publishes no BAA, so BAA coverage of these features is unknown. Query history is kept and managed in a privacy panel."},{"slug":"clinicalkey-ai","feature":"Ask AI in ClinicalKey","coverage":"UNKNOWN","applies_to_plans":"ClinicalKey with Ask AI (existing ClinicalKey subscription)","notes":"Described as not storing, processing or retaining patient-identifiable information; no BAA is mentioned."},{"slug":"cloudflare-workers-ai","feature":"Workers AI inference (serverless models on Cloudflare's network)","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"No Cloudflare page checked lists Workers AI as inside or outside the BAA. Cloudflare says it does not train on customer content and describes the models as third-party products."},{"slug":"cloudflare-workers-ai","feature":"AI Gateway calls to third-party model providers","coverage":"EXCLUDED","applies_to_plans":"Enterprise","notes":"Cloudflare's terms say its Data Processing Addendum and Information Security Exhibit do not apply to third-party products reached through AI Gateway, so data sent onward is outside Cloudflare's data protection commitments."},{"slug":"coda-ai","feature":"Docs AI chat / assistant (core)","coverage":"UNKNOWN","applies_to_plans":"Docs Enterprise","notes":"The HIPAA page lists only the Docs AI features that are switched off for BAA customers. It does not say outright that the remaining AI is covered by the BAA."},{"slug":"coda-ai","feature":"Docs AI Web Search, Vision (image/PDF uploads), Prompt Caching / extended cache TTL, Tool Streaming","coverage":"EXCLUDED","applies_to_plans":"Docs Enterprise","notes":"Superhuman says these Docs AI features are unavailable to customers under its BAA."},{"slug":"coda-ai","feature":"Superhuman Docs MCP","coverage":"COVERED","applies_to_plans":"Docs Enterprise","notes":"Superhuman says the Docs MCP itself is HIPAA-compliant. The customer must make sure any tool connected to it is too."},{"slug":"codametrix","feature":"CMX CARE autonomous coding (CMX Automate, Amplify, Insights)","coverage":"COVERED","applies_to_plans":"Health system contracts (sales-led)","notes":"Autonomous coding from EHR data is the service CodaMetrix delivers, so it is the processing the customer agreement covers. No page checked names an LLM or model provider, or says whether customer data trains shared models."},{"slug":"cognigy","feature":"Third-party LLMs, speech and translation services used by Cognigy","coverage":"UNKNOWN","applies_to_plans":"Cognigy.AI (cloud or on-premises)","notes":"NiCE's Cognigy terms class LLMs, speech and translation services as third-party services under the provider's own terms. No page says whether any BAA reaches them."},{"slug":"cohere","feature":"Cohere hosted models (Command, Embed, Rerank) via API / SaaS","coverage":"EXCLUDED","applies_to_plans":"Hosted API / SaaS (incl. enterprise SaaS)","notes":"Excluded from the BAA, and health information is not to be submitted."},{"slug":"cohere","feature":"Custom model built by Cohere","coverage":"COVERED","applies_to_plans":"Custom model development engagement","notes":"The custom-model engagement is the only BAA scope Cohere describes."},{"slug":"cohere-health","feature":"Cohere Unify (AI prior authorization, payment integrity, appeals, care management)","coverage":"UNKNOWN","applies_to_plans":"Health plan and provider contracts (sales-led)","notes":"The privacy policy says Cohere provides AI-powered products to health plans and providers. Its AI principles page commits to meeting HIPAA requirements and to strong encryption, but no page names a model provider or says whether the AI is covered by a BAA."},{"slug":"commure-ambient","feature":"Ambient AI note generation","coverage":"COVERED","applies_to_plans":"Commure Scribe self-serve (Pro monthly/annual); Commure Ambient enterprise / group (service agreement)","notes":"Commure says subprocessors that handle PHI are under BAAs and that PHI is never used to train AI models. The addendum allows de-identified data, tokenized through a third-party vendor, to be used for any lawful purpose. Scribe data, including audio and transcripts, is kept for 6 years."},{"slug":"compliantchatgpt","feature":"AI chat with GPT and Gemini models (PHI Guard tokenization), projects, patient workspaces","coverage":"COVERED","applies_to_plans":"Starter / Pro / Full; Enterprise","notes":"This is part of Compliant's own service, which the BAA covers. PHI Guard swaps the 18 HIPAA identifiers for tokens before a message reaches any AI model and restores them only in the user's view."},{"slug":"compliantchatgpt","feature":"Live transcription","coverage":"COVERED","applies_to_plans":"Starter / Pro / Full; Enterprise","notes":"Included on every plan as part of Compliant's service. The BAA's own scope text is not public."},{"slug":"compliantchatgpt","feature":"Zoom integration","coverage":"PARTIAL","applies_to_plans":"Starter / Pro / Full; Enterprise","notes":"Available on Full and above. Compliant's BAA covers only Compliant's services. The customer must keep its own BAA with Zoom for Zoom's recording and transcription."},{"slug":"copy-ai","feature":"Copy.ai chat, workflows and agents","coverage":"EXCLUDED","applies_to_plans":"All plans","notes":"PHI is prohibited from the Services as a whole."},{"slug":"corti","feature":"Ambient documentation, speech-to-text, coding and text-generation models","coverage":"COVERED","applies_to_plans":"U.S. customers (Corti Assistant, API, enterprise)","notes":"Corti says it builds its own healthcare models, starting from open-source models it refines, and runs them in its own Azure-hosted infrastructure, so AI processing is not described as going to an outside LLM vendor. Customer data is not used for training by default; training use requires explicit agreement in the DPA or contract."},{"slug":"curogram","feature":"AI Calls to Action API (integration for third-party AI receptionists)","coverage":"UNKNOWN","applies_to_plans":"Curogram (all clients)","notes":"The API lets an external AI system send patient details to trigger actions in Curogram. Curogram doesn't describe its own AI processing, and the external AI system is a separate vendor that needs its own BAA."},{"slug":"cursor","feature":"Desktop IDE AI (Agent, Tab, Edit, local agent mode, inline edit)","coverage":"COVERED","applies_to_plans":"Enterprise","notes":"Listed as an Eligible Service, covered only when Privacy Mode is enabled and locked."},{"slug":"cursor","feature":"Cloud Agents, CLI, Cursor for iOS, BugBot, Automations","coverage":"COVERED","applies_to_plans":"Enterprise","notes":"Listed as Eligible Services, covered only when Privacy Mode is enabled and locked."},{"slug":"cursor","feature":"AI models / third-party model providers","coverage":"PARTIAL","applies_to_plans":"Enterprise","notes":"Only Eligible Models are covered, and the list is in the gated HIPAA guide. Cursor says third-party model providers are not automatically covered by its BAA."},{"slug":"cursor","feature":"Third-party services and integrations","coverage":"EXCLUDED","applies_to_plans":"Enterprise","notes":"Cursor says these are not automatically covered by its BAA."},{"slug":"databricks-ai","feature":"Model Serving: Foundation Model APIs (pay-per-token), custom models, external models, ai_query, AI Playground, AI Gateway","coverage":"PARTIAL","applies_to_plans":"Enterprise tier with compliance security profile (HIPAA standard)","notes":"These appear in the HIPAA page's regional support table, but only in some regions or columns, and the fetched table lost its column headers, so per-region support could not be confirmed. Databricks notes the table may list features before they are released. Check the live table for your region before sending PHI."},{"slug":"databricks-ai","feature":"Vector Search, AI Functions (AI Extract, AI Classify, AI ParseDocument) and Agent Bricks AI Functions","coverage":"PARTIAL","applies_to_plans":"Enterprise tier with compliance security profile (HIPAA standard)","notes":"Listed in the HIPAA regional support table with checkmarks in only some columns. Other Agent Bricks features (for example Knowledge Assistant, Supervisor Agent) are listed separately or not at all, so confirm each one in the table."},{"slug":"databricks-ai","feature":"Genie Code (formerly Databricks Assistant), Genie Agents, Genie One and other AI assistive features","coverage":"PARTIAL","applies_to_plans":"Enterprise tier with compliance security profile (HIPAA standard)","notes":"In compliance-profile workspaces the 'partner-powered AI features' setting is off by default. With it off, the Databricks-hosted models behind Genie Code are available in HIPAA workspaces, but Genie Code's agentic mode, Genie Agents chat and agent modes, Genie App Builder and synthetic data generation are unavailable. With it on, features use Azure OpenAI, OpenAI on Databricks or Anthropic on Databricks. Account-level Genie One does not pull data from compliance-profile workspaces. Databricks says the setting is being removed on November 1, 2026."},{"slug":"databricks-ai","feature":"Preview features not listed in the HIPAA support table","coverage":"EXCLUDED","applies_to_plans":"Enterprise tier with compliance security profile (HIPAA standard)","notes":"Databricks tells customers not to use preview features to process PHI unless the feature appears in the regional support table."},{"slug":"deepcura","feature":"AI scribe (ambient notes, selectable LLM engine)","coverage":"COVERED","applies_to_plans":"Monthly / Annual provider seat (self-serve, incl. free trial)","notes":"Audio is sent to third-party speech-to-text and AI language-model providers, which the Terms say operate under BAAs; the BAA requires written subcontractor flow-down. The scribe page lets users choose among OpenAI GPT, Anthropic Claude and Google Gemini models. The Terms say PHI is never used to train AI models."},{"slug":"deepcura","feature":"AI Email (processes Gmail content)","coverage":"COVERED","applies_to_plans":"Monthly / Annual provider seat (self-serve, incl. free trial)","notes":"The Terms say DeepCura processes email content as a business associate under the BAA, currently using Google Gemini. The customer must separately hold a Google Workspace BAA."},{"slug":"deepgram","feature":"Speech-to-text and text-to-speech APIs","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Deepgram calls itself a business associate for ePHI customers but publishes no list of products the BAA covers."},{"slug":"deepgram","feature":"Voice Agent API (including the LLM 'think' step)","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"No official page addresses whether the Voice Agent API or its LLM step is inside the BAA."},{"slug":"deepl","feature":"Text and document translation (Translator apps and API)","coverage":"UNKNOWN","applies_to_plans":"DeepL Pro and Enterprise (Translator apps, Write); DeepL API Pro; DeepL Free and DeepL API Free","notes":"No BAA is documented, so no feature has documented BAA coverage. Pro and API Pro texts are not used for training. Free texts are."},{"slug":"deepl","feature":"DeepL Write and DeepL Voice","coverage":"UNKNOWN","applies_to_plans":"DeepL Pro and Enterprise (Translator apps, Write)","notes":"The HIPAA blog post says Write and Voice share the same security stack, but no page ties either one to a BAA."},{"slug":"deepscribe","feature":"Ambient AI documentation","coverage":"COVERED","applies_to_plans":"Customers under an Order Form","notes":"PHI in the DeepScribe Services is protected under the BAA. The Terms let DeepScribe de-identify PHI and use de-identified data for any legal purpose, including improving its services, and grant a license to use customer data in ML/AI applications."},{"slug":"deepseek","feature":"DeepSeek chat models (app and API)","coverage":"UNKNOWN","applies_to_plans":"DeepSeek app / web chat; DeepSeek API (Open Platform)","notes":"No BAA coverage statement exists. Outputs used for medical decisions require human review under the terms."},{"slug":"denti-ai","feature":"Denti.AI Scribe, Voice Perio and Auto-Chart","coverage":"UNKNOWN","applies_to_plans":"OneStop Clinical / OneStop Clinical+ (and DSO custom)","notes":"No BAA is documented, so no feature has documented BAA coverage. AI model providers are not disclosed. The privacy policy says voice data may be used to improve services without saying whether that includes model training."},{"slug":"descript","feature":"AI transcription and Underlord AI editing","coverage":"EXCLUDED","applies_to_plans":"All plans","notes":"PHI may not be uploaded to any part of the service, so no AI feature is usable for PHI."},{"slug":"devin","feature":"Devin autonomous agent, Devin Review, DeepWiki","coverage":"UNKNOWN","applies_to_plans":"Enterprise (including dedicated / VPC deployments)","notes":"No official statement on BAA coverage."},{"slug":"dialpad-ai","feature":"Dialpad Ai (call transcription, Ai Recaps, Ai Agents)","coverage":"COVERED","applies_to_plans":"Paid Dialpad accounts (all paid plans)","notes":"Coverage rests on Dialpad's blanket statement that all Dialpad products can be used compliantly once a BAA is signed. The HIPAA article does not name the AI features or list any exclusions. A separate AI data-security article says Dialpad uses third-party LLM providers as subprocessors and mentions a BAA 'where available' for healthcare data, so confirm AI coverage in the BAA text before sending PHI through AI features."},{"slug":"docusign-ai","feature":"Iris-powered AI (agreement summaries and Q&A, AI-assisted review, IAM data extraction and search)","coverage":"UNKNOWN","applies_to_plans":"eSignature / IAM for HIPAA covered entities (plan not specified)","notes":"Neither the HIPAA pages nor the AI Attachment say whether AI features fall under the BAA. Under the July 2026 AI Attachment, IAM customers and web-plan eSignature bought on or after July 8, 2026 consent by default to anonymized, aggregated AI training, with an opt-out toggle. The attachment also refers to third-party AI models not developed by Docusign."},{"slug":"doximity-scribe","feature":"Doximity Scribe (ambient notes)","coverage":"COVERED","applies_to_plans":"Free (verified U.S. clinicians and students); Enterprise (institutional agreement)","notes":"Doximity says all users are covered by its BAA and that Scribe is HIPAA-compliant. It has a BAA with OpenAI, which powers Scribe. Audio is discarded after the note is generated, and notes are deleted after 29 days."},{"slug":"doximity-scribe","feature":"Doximity GPT / Ask (clinical AI assistant)","coverage":"UNKNOWN","applies_to_plans":"Free (verified U.S. clinicians and students)","notes":"Doximity calls Ask/DoxGPT HIPAA-compliant and handles patient data and uploads within a secure framework. It also says prompts are not used for training. No official page explicitly places Ask/GPT under the member BAA, which covers only tools Doximity identifies as appropriate for PHI."},{"slug":"doxy-me","feature":"Doxy.me Scribe (AI notes and transcription)","coverage":"UNKNOWN","applies_to_plans":"Professional; Clinic","notes":"Included in paid (Premium) plans in the US during early access. Doxy.me says data is cached up to 15 minutes, notes stay in the browser for 90 minutes then are deleted, and data isn't used to train its models. The page calls it HIPAA-compliant but doesn't mention the BAA or third-party AI providers."},{"slug":"drift","feature":"Drift AI chat agent / bots","coverage":"EXCLUDED","applies_to_plans":"All Salesloft and Drift subscriptions","notes":"The contract bans PHI from the Services as a whole, AI chat features included."},{"slug":"dropbox-dash","feature":"Dash (universal search, Dash Chat, answers across connected apps)","coverage":"EXCLUDED","applies_to_plans":"Dropbox team plans (Standard, Advanced, Business, Business Plus, Enterprise, Education) - core storage only","notes":"Dropbox's HIPAA article says Dash does not support HIPAA compliance. Dash Chat web search uses OpenAI's web search API."},{"slug":"dropbox-dash","feature":"Dash in Dropbox / Dropbox AI features (file summaries, Q&A, image search)","coverage":"EXCLUDED","applies_to_plans":"Dropbox team plans (Standard, Advanced, Business, Business Plus, Enterprise, Education) - core storage only","notes":"The 'Dropbox AI: an overview' help page now describes these as Dash features. The HIPAA article excludes Dash, including Dash in Dropbox."},{"slug":"dynamed-ai","feature":"Dyna AI (generative clinical answers from DynaMed content)","coverage":"EXCLUDED","applies_to_plans":"Dyna AI add-on (DynaMedex / Dynamic Health subscriptions)","notes":"PHI input is prohibited. Dyna AI uses retrieval-augmented generation over DynaMed content; the terms refer to AI tools licensed from third parties but name no model provider."},{"slug":"eclinicalworks-ai","feature":"AI Assistant, Image AI (fax routing), healowIQ, No-Show prediction, PRISMA AI","coverage":"UNKNOWN","applies_to_plans":"eClinicalWorks EHR / practice management customers","notes":"eCW lists these AI tools as part of its EHR. Neither the BAA nor the AI pages say whether the BAA covers them. A 2023 eCW release says it uses Azure OpenAI Service models and ChatGPT, but does not say whether Microsoft is under a BAA for this use."},{"slug":"eclinicalworks-ai","feature":"healow Genie (AI contact center for patient calls)","coverage":"UNKNOWN","applies_to_plans":"eClinicalWorks EHR / practice management customers","notes":"healow is an eCW affiliate. eCW's terms of use extend to affiliated services such as healow, but no page says whether healow Genie runs under eCW's BAA or needs a separate agreement."},{"slug":"elation-note-assist","feature":"Note Assist (ambient AI scribe) and other AI services","coverage":"COVERED","applies_to_plans":"Elation EHR subscription (Note Assist free allowance or unlimited add-on)","notes":"The service agreement defines the service to include AI Services, and customer content, including AI inputs, that is PHI falls under the BAA. Elation says its AI providers process inputs under enterprise licenses without logging, retention or model training. Audio is erased once transcribed, and transcripts are archived 14 days after the note is signed (up to 60 days if a support case is open)."},{"slug":"eleos-health","feature":"AI documentation, compliance checks and clinical insights (Polaris AI)","coverage":"COVERED","applies_to_plans":"Organization contracts (demo / sales-led)","notes":"AI documentation is the core service, and the customer BAA covers customer information processed by Eleos. The security page says Eleos may keep de-identified audio to improve accuracy. The trust center lists AWS hosting but names no LLM provider, and its AI documents are gated."},{"slug":"elevenlabs","feature":"ElevenAgents with Zero Retention Mode","coverage":"COVERED","applies_to_plans":"Enterprise","notes":"ElevenAgents is named as HIPAA-eligible. Under Zero Retention Mode the allowed LLMs are Gemini, Claude, OpenAI GPT models (only in Enterprise BAA workspaces) and ElevenLabs-hosted Qwen and GLM. Other LLMs are blocked. A custom LLM requires telling ElevenLabs support and having your own BAA with that provider. Analytics are limited to non-sensitive metadata."},{"slug":"elevenlabs","feature":"ElevenAgents without Zero Retention Mode","coverage":"EXCLUDED","applies_to_plans":"Enterprise","notes":"An agent without Zero Retention Mode is no longer a covered service under the BAA, and no PHI should be sent to it."},{"slug":"elevenlabs","feature":"MCP tool support in agents","coverage":"EXCLUDED","applies_to_plans":"Enterprise","notes":"MCP is not available to users on Zero Retention Mode or those requiring HIPAA compliance."},{"slug":"elevenlabs","feature":"Text to Speech, Speech to Text, Text to Dialogue and Voice Changer APIs","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"These APIs support Zero Retention Mode, but the HIPAA page covers only ElevenAgents. No official page says whether the BAA covers them."},{"slug":"elevenlabs","feature":"Dubbing, voice cloning, Music, Studio, Image & Video","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"These products are not eligible for Zero Retention Mode. ElevenLabs does not address their BAA status."},{"slug":"emitrr","feature":"AI Agent / AI Receptionist / AI answering service","coverage":"UNKNOWN","applies_to_plans":"Emitrr subscription","notes":"The AI receptionist pages describe the product as HIPAA-compliant for medical and dental practices but don't mention a BAA. The HIPAA page links to the AI Agent but doesn't say the BAA covers it. No LLM provider is named."},{"slug":"epic-ai","feature":"Art (AI for clinicians), including AI Charting ambient notes, In Basket reply drafts and chart summaries","coverage":"UNKNOWN","applies_to_plans":"Epic EHR customer license (health systems and medical groups)","notes":"Epic says these features are built directly into its software and draw on the medical record. AI Charting listens during visits and drafts notes and orders. No Epic page checked says whether the business associate terms cover them or how audio is handled."},{"slug":"epic-ai","feature":"Emmie (AI for patients in MyChart)","coverage":"UNKNOWN","applies_to_plans":"Epic EHR customer license (health systems and medical groups)","notes":"Emmie answers patient questions in MyChart and can reference chart data such as notes, results and messages. The page does not discuss HIPAA, BAAs or data handling."},{"slug":"epic-ai","feature":"Generative AI using third-party language models (Azure OpenAI Service)","coverage":"UNKNOWN","applies_to_plans":"Epic EHR customer license (health systems and medical groups)","notes":"Epic's AI page describes a pipeline it calls HIPAA-compliant that uses models such as GPT-4. A 2023 Epic post announced Azure OpenAI Service integration. Neither page says whether the model provider is under a BAA."},{"slug":"fathom","feature":"AI meeting summaries and Ask Fathom","coverage":"UNKNOWN","applies_to_plans":"All plans (blanket BAA via Terms)","notes":"Neither the BAA nor the help article lists covered or excluded features. Terms separately allow Fathom to use de-identified user content to improve in-house AI models unless the user opts out in settings."},{"slug":"fathom-health","feature":"Autonomous facility, professional and risk-adjustment coding","coverage":"UNKNOWN","applies_to_plans":"Enterprise coding contracts (sales-led)","notes":"No page checked says whether the AI coding service is under a BAA, names a model provider, or says whether customer data is used to train models."},{"slug":"fireflies-ai","feature":"AI summaries, AskFred and other AI features","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Fireflies says it has BAAs with its own vendors barring use of ePHI for AI training and applies zero data retention, but its pages do not state which AI features fall under the customer BAA or whether any are disabled in HIPAA mode."},{"slug":"fireworks-ai","feature":"Serverless / dedicated inference and fine-tuning","coverage":"UNKNOWN","applies_to_plans":"All plans (Developer, Enterprise)","notes":"Fireworks says it does not log or keep prompt or generation data for open models unless a user opts in. No official BAA scope statement was found."},{"slug":"five9-ai","feature":"Genius AI (GenAI Studio, AI agents / IVA, Agent Assist, AI summaries)","coverage":"UNKNOWN","applies_to_plans":"Five9 MSA customers (covered entities and business associates)","notes":"The BAA ties PHI use to the Agreement and service orders and carves out no AI features. No Five9 page names which AI features or LLM providers it covers."},{"slug":"formstack-ai","feature":"AI form creation (Create with AI)","coverage":"UNKNOWN","applies_to_plans":"HIPAA-enabled account (Formstack for Healthcare plan, Enterprise, or Forms/Suite with HIPAA add-on)","notes":"An Org Admin must enable it. It sends the prompt and form name to Anthropic's Claude in Formstack's AWS Bedrock environment, and Formstack says it does not train AI on forms you create. No page says whether it is available on, or covered for, HIPAA accounts. Do not put PHI in prompts."},{"slug":"formstack-ai","feature":"AI-powered document generation (Formstack Documents)","coverage":"UNKNOWN","applies_to_plans":"HIPAA-enabled account (Formstack for Healthcare plan, Enterprise, or Forms/Suite with HIPAA add-on)","notes":"Marketed as AI-powered; no official page addresses HIPAA or BAA coverage for it."},{"slug":"freed","feature":"AI scribe note generation","coverage":"COVERED","applies_to_plans":"Starter / Core / Premier (self-serve individual clinicians); Groups (clinics and health systems)","notes":"Freed says it does not use PHI for AI training and trains only on de-identified notes. It says it has a BAA with Microsoft (Azure) and requires vendors that handle PHI to sign BAAs, but it does not name its AI model providers. Audio is deleted once the note is generated."},{"slug":"freshdesk-freddy-ai","feature":"Freddy AI (Freddy AI Agent, Freddy AI Copilot, Freddy AI Insights)","coverage":"EXCLUDED","applies_to_plans":"Freshdesk, Freshchat (standalone), Freshcaller, Freshdesk Omnichannel","notes":"The Freddy AI data and safety FAQ (modified July 22, 2026) says Freddy AI products are not part of any Freshworks HIPAA configuration guide. It leaves HIPAA analysis to the customer. Because the BAA depends on following those guides, Freddy AI is outside the documented BAA setup. No page says Freddy AI can be used with PHI."},{"slug":"gamma","feature":"AI generation (presentations, documents, websites)","coverage":"EXCLUDED","applies_to_plans":"All plans (Free, Plus, Pro, Ultra, Business)","notes":"PHI is barred from the whole service. The DPA lists OpenAI, Anthropic and Microsoft Azure as subprocessors that host the LLMs and embeddings."},{"slug":"gemini-app","feature":"Gemini app chats (web, mobile)","coverage":"UNKNOWN","applies_to_plans":"Personal Google account (free or paid Google AI subscription)","notes":"With a personal account, a subset of chats goes to human reviewers after being disconnected from the account. Licensed Workspace users instead get enterprise data protections, with no human review and no model training."},{"slug":"gemini-code-assist","feature":"Code completion, chat and agent mode in the IDE (Standard / Enterprise)","coverage":"COVERED","applies_to_plans":"Standard / Enterprise (Google Cloud)","notes":"Gemini Code Assist appears on the HIPAA supported-services list with no feature-level exclusions."},{"slug":"gemini-code-assist","feature":"Gemini Code Assist on GitHub (code review)","coverage":"EXCLUDED","applies_to_plans":"Gemini Code Assist on GitHub","notes":"Google says its certifications do not apply to the GitHub integration."},{"slug":"gemini-for-google-workspace","feature":"Gemini in Gmail (Help me write, contextual smart replies, side panel)","coverage":"COVERED","applies_to_plans":"Google Workspace (editions that include Gemini), BAA accepted by admin","notes":"Google's HIPAA help article names these features as covered under Google Workspace with Gemini in Included Functionality."},{"slug":"gemini-for-google-workspace","feature":"Gemini in Google Workspace apps (Docs, Sheets, Slides, Drive, Meet, Chat side panel)","coverage":"COVERED","applies_to_plans":"Google Workspace (editions that include Gemini), BAA accepted by admin","notes":"The BAA service list includes 'Gemini in Google Workspace'. Google does not break coverage down per feature, and its privacy hub says Gemini can support HIPAA workloads."},{"slug":"gemini-for-google-workspace","feature":"Gemini in Meet 'Take notes for me'","coverage":"COVERED","applies_to_plans":"Google Workspace (editions that include Gemini), BAA accepted by admin","notes":"Google files this feature under Gemini in Meet, and the BAA list includes Gemini in Google Workspace and Google Meet. No Google page names the feature itself in BAA terms, so this is coverage at the category level. The feature can also come with consumer Google AI plans, and those are not under a Workspace BAA."},{"slug":"gemini-for-google-workspace","feature":"Gemini app (gemini.google.com and Gemini Mac app) with Workspace account","coverage":"COVERED","applies_to_plans":"Google Workspace (editions that include Gemini), BAA accepted by admin","notes":"The BAA list includes 'Gemini App (excluding Gemini in Google Chrome)' and 'Gemini Mac App'."},{"slug":"gemini-for-google-workspace","feature":"Gemini in Chrome","coverage":"EXCLUDED","applies_to_plans":"Google Workspace (editions that include Gemini), BAA accepted by admin","notes":"Google excludes Gemini in Chrome from the BAA list. The privacy hub says it is not covered by the BAA."},{"slug":"gemini-for-google-workspace","feature":"Gemini Notebook (formerly NotebookLM)","coverage":"EXCLUDED","applies_to_plans":"Google Workspace (editions that include Gemini), BAA accepted by admin","notes":"The privacy hub says Gemini Notebook is not covered by Google's BAA and does not yet support ISO, SOC, or FedRAMP."},{"slug":"genesys-cloud-ai","feature":"AI Studio, AI Guides and Genesys virtual agents","coverage":"UNKNOWN","applies_to_plans":"Genesys Cloud (HIPAA-enabled organization, US regions)","notes":"The HIPAA page says most Genesys Cloud features are compliant, with exceptions, but does not name these AI features. The AI Studio and AI Guides pages do not mention HIPAA or PHI."},{"slug":"genesys-cloud-ai","feature":"Third-party bots and LLMs (Dialogflow, Amazon Lex, third-party summarization)","coverage":"EXCLUDED","applies_to_plans":"Genesys Cloud (HIPAA-enabled organization, US regions)","notes":"Third-party and AppFoundry components, including Google Dialogflow and Amazon Lex, fall outside the Genesys BAA, so the customer needs a BAA with that provider too. AI Studio summaries can use third-party LLM services through a connector."},{"slug":"genesys-cloud-ai","feature":"Voicemail transcription","coverage":"EXCLUDED","applies_to_plans":"Genesys Cloud (HIPAA-enabled organization, US regions)","notes":"Unavailable when the HIPAA setting is turned on."},{"slug":"github-copilot","feature":"Copilot (code completion, Copilot Chat, coding agent)","coverage":"EXCLUDED","applies_to_plans":"Copilot Business / Copilot Enterprise (governed by the GitHub DPA)","notes":"No BAA exists to cover Copilot features. The DPA, which applies to Copilot, prohibits sending PHI without GitHub's specific written consent."},{"slug":"glass-health","feature":"Developer API (clinical AI, incl. Scribing API)","coverage":"PARTIAL","applies_to_plans":"Glass Developer API","notes":"The API BAA covers Glass's processing of supplied data. The page mentions a Scribing API within the Developer API but does not confirm the BAA extends to it."},{"slug":"glass-health","feature":"Clinician app: ambient scribe, DDx, A&P, clinical Q&A","coverage":"UNKNOWN","applies_to_plans":"Clinician app (Lite free, Starter, Pro, Max)","notes":"No plan-level BAA terms were found for the clinician app."},{"slug":"glean","feature":"Glean Assistant / Agents (LLM-powered features)","coverage":"UNKNOWN","applies_to_plans":"Glean (enterprise customers)","notes":"Glean also has an AI Addendum and an optional LLM Provider Offerings document, but neither could be read. The Optional Offerings page does not mention HIPAA. Whether AI prompts and outputs, or customer-selected LLM providers, are inside the BAA is unconfirmed."},{"slug":"gong","feature":"AI briefs, summaries and tracker detections","coverage":"UNKNOWN","applies_to_plans":"All Gong plans","notes":"Gong turns on PHI redaction only on request, and only for English-language calls. Gong warns that redaction may affect AI briefs, summaries and trackers. No page says whether a BAA covers these features."},{"slug":"google-cloud-contact-center-ai","feature":"Conversational Agents / Dialogflow CX (including generative features)","coverage":"COVERED","applies_to_plans":"Google Cloud customers who accept the Google Cloud BAA","notes":"'Conversational Agents' is on the HIPAA supported-services list. Dialogflow's compliance page marks Dialogflow CX, generative features included, and Dialogflow ES as HIPAA compliant. Keep PHI out of agent definitions."},{"slug":"google-cloud-contact-center-ai","feature":"Agent Assist","coverage":"PARTIAL","applies_to_plans":"Google Cloud customers who accept the Google Cloud BAA","notes":"The list names 'Agent Assist for Google Cloud Contact Center as a Service (CCaaS)'. Coverage of Agent Assist used outside Google's CCaaS is not stated."},{"slug":"google-cloud-contact-center-ai","feature":"Google Cloud Contact Center as a Service, Customer Experience Insights, Customer Experience Agent Studio, Gemini Enterprise for Customer Experience","coverage":"COVERED","applies_to_plans":"Google Cloud customers who accept the Google Cloud BAA","notes":"Each is named on the HIPAA supported-services list."},{"slug":"google-cloud-speech-to-text","feature":"Speech-to-Text transcription (GA models)","coverage":"COVERED","applies_to_plans":"Google Cloud customers (with a Services Agreement)","notes":"Speech-to-Text is named on Google's list of products covered by the BAA. The pages checked do not name individual models such as Chirp."},{"slug":"google-cloud-speech-to-text","feature":"Data logging program (opt-in)","coverage":"EXCLUDED","applies_to_plans":"Google Cloud customers (with a Services Agreement)","notes":"This opt-in program lets Google use logged audio and transcripts to improve the service, in exchange for a discount. Google tells BAA customers not to opt in."},{"slug":"google-cloud-speech-to-text","feature":"Pre-GA (preview) features and models","coverage":"EXCLUDED","applies_to_plans":"Google Cloud customers (with a Services Agreement)","notes":"Google says not to use pre-GA offerings with PHI unless the offering's terms expressly allow it."},{"slug":"google-cloud-translation","feature":"Cloud Translation API (Basic and Advanced, NMT models)","coverage":"COVERED","applies_to_plans":"Google Cloud customers (with a Services Agreement)","notes":"'Cloud Translation' is on Google's list of products covered by the BAA. Google says text is held only briefly in memory and is not used to train its translation features."},{"slug":"google-cloud-translation","feature":"AutoML Translation (custom models)","coverage":"COVERED","applies_to_plans":"Google Cloud customers (with a Services Agreement)","notes":"'AutoML Translation' is listed separately on the BAA-covered products list."},{"slug":"google-cloud-translation","feature":"Translation LLM and adaptive translation (Gemini-based)","coverage":"UNKNOWN","applies_to_plans":"Google Cloud customers (with a Services Agreement)","notes":"These run through the Cloud Translation API, but the HIPAA page does not name them, and their GA status was not checked. Google says pre-GA offerings should not be used with PHI."},{"slug":"google-cloud-translation","feature":"Pre-GA (preview) features and models","coverage":"EXCLUDED","applies_to_plans":"Google Cloud customers (with a Services Agreement)","notes":"Google says not to use pre-GA offerings with PHI unless the offering's terms expressly allow it."},{"slug":"google-gemini-api","feature":"Gemini models via the Gemini Developer API / AI Studio","coverage":"EXCLUDED","applies_to_plans":"Unpaid / free tier (incl. free AI Studio use); Paid tier (Cloud project with active billing)","notes":"Not a listed HIPAA Covered Service. Google's terms also bar clinical-practice use and medical advice."},{"slug":"google-notebooklm","feature":"Gemini Notebook (Workspace edition): source-grounded chat, audio overviews, notes","coverage":"EXCLUDED","applies_to_plans":"Gemini Notebook in Google Workspace","notes":"Not covered by Google's BAA, and Google says it does not yet hold the related certifications."},{"slug":"google-notebooklm","feature":"Gemini Notebook Enterprise","coverage":"COVERED","applies_to_plans":"Gemini Notebook Enterprise (Google Cloud)","notes":"Listed on the Google Cloud BAA services list with no exclusion note."},{"slug":"google-translate","feature":"Text, document, website, camera and conversation translation","coverage":"UNKNOWN","applies_to_plans":"Free Google Translate (app, website, Chrome)","notes":"No BAA is documented for consumer Translate, so no feature has documented BAA coverage. The Google Terms say not to rely on Google services for medical or other professional advice."},{"slug":"google-vertex-ai","feature":"Generative AI on Gemini Enterprise Agent Platform (Gemini models)","coverage":"COVERED","applies_to_plans":"Google Cloud customers (Agent Platform / Vertex AI, GA services)","notes":"Named on the HIPAA covered-products list."},{"slug":"google-vertex-ai","feature":"Agent Search on Gemini Enterprise Agent Platform","coverage":"COVERED","applies_to_plans":"Google Cloud customers (Agent Platform / Vertex AI, GA services)","notes":"Covered. Google says to use regional APIs and resource locations for PHI."},{"slug":"google-vertex-ai","feature":"Conversational Agents","coverage":"PARTIAL","applies_to_plans":"Google Cloud customers (Agent Platform / Vertex AI, GA services)","notes":"Covered, but PHI must be kept out of agent definitions (intents, training phrases, entities)."},{"slug":"google-vertex-ai","feature":"Vertex AI Workbench instances, Colab Enterprise, Model Armor","coverage":"COVERED","applies_to_plans":"Google Cloud customers (Agent Platform / Vertex AI, GA services)","notes":"Named on the covered-products list."},{"slug":"google-vertex-ai","feature":"Pre-GA (preview) models and features","coverage":"EXCLUDED","applies_to_plans":"Google Cloud customers (Agent Platform / Vertex AI, GA services)","notes":"Google says not to use Pre-GA offerings with PHI unless the offering's terms expressly allow it."},{"slug":"google-vertex-ai","feature":"Third-party / partner models (e.g., Anthropic Claude, open models in Model Garden)","coverage":"UNKNOWN","applies_to_plans":"Google Cloud customers (Agent Platform / Vertex AI, GA services)","notes":"Google's HIPAA page does not address partner models. Anthropic says its own BAA does not cover Claude via Google Cloud's Agent Platform and points to Google's compliance docs."},{"slug":"google-vertex-ai","feature":"Grounding with Google Search","coverage":"UNKNOWN","applies_to_plans":"Google Cloud customers (Agent Platform / Vertex AI, GA services)","notes":"Not mentioned on the HIPAA page or the covered-products list."},{"slug":"gorgias-ai-agent","feature":"AI Agent","coverage":"EXCLUDED","applies_to_plans":"All plans (Master Subscription Agreement)","notes":"The PHI prohibition covers all Customer Data in the Services, so it applies to the AI Agent too. The MSA says third-party AI providers operate under zero data retention and that Customer Data is not used to train third-party models."},{"slug":"grammarly","feature":"Grammarly generative AI features (rewrite, compose, agents)","coverage":"UNKNOWN","applies_to_plans":"Enterprise (Grammarly for Business Enterprise / Superhuman Enterprise)","notes":"Grammarly's HIPAA article does not say which features the BAA covers. Its privacy FAQ says LLM providers may not train on user content but does not address HIPAA coverage."},{"slug":"grammarly","feature":"Superhuman Go (AI assistant)","coverage":"PARTIAL","applies_to_plans":"Enterprise (Grammarly for Business Enterprise / Superhuman Enterprise)","notes":"HIPAA-compliant Go is offered only on Superhuman Enterprise, within the BAA's scope. The Superhuman Mail agent and agents for third-party services are not covered. Customer-built agents are not listed as covered."},{"slug":"granola","feature":"AI notes, summaries and Granola chat","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Granola's pages do not say whether AI summaries, chat or integrations are covered, restricted or disabled in HIPAA workspaces."},{"slug":"groq","feature":"Generally available inference APIs (Covered Cloud Services)","coverage":"COVERED","applies_to_plans":"GroqCloud paid, generally available services (customers with an existing Groq agreement)","notes":"Covers PHI that Groq receives through Covered Cloud Services. Groq can update which services count as covered through its legal documentation."},{"slug":"groq","feature":"Beta / non-GA features","coverage":"EXCLUDED","applies_to_plans":"GroqCloud paid, generally available services (customers with an existing Groq agreement)","notes":"Beta services, and any feature or product that is not generally available, are carved out of Covered Cloud Services, as are free, trial, demo and preview offerings."},{"slug":"groq","feature":"Batch, Files and Fine-tuning","coverage":"UNKNOWN","applies_to_plans":"GroqCloud paid, generally available services (customers with an existing Groq agreement)","notes":"The BAA does not address these features specifically. The data-controls docs say they retain data (batch files for 30 days, fine-tuning data until deleted) and are disabled when Zero Data Retention is turned on."},{"slug":"happy-scribe","feature":"AI transcription and AI-generated notes","coverage":"EXCLUDED","applies_to_plans":"All plans","notes":"Happy Scribe does not support HIPAA use for any of its product, so no feature is under a BAA."},{"slug":"hathr-ai","feature":"Claude chat and document analysis (File Library, uploads)","coverage":"COVERED","applies_to_plans":"Single Subscription Webapp; Enterprise","notes":"This is the core web-app service, listed as including a BAA. Hathr says it runs Anthropic Claude models on AWS GovCloud."},{"slug":"hathr-ai","feature":"API (zero data retention by default)","coverage":"COVERED","applies_to_plans":"API (Base / Starter / Scale)","notes":"API plans list BAA signing and zero data retention by default. Scale adds SOAP note automation and lab test processing."},{"slug":"hathr-ai","feature":"EHR/EMR integrations and custom workflows","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Listed as Enterprise features, but no page says how the BAA applies to integrations with third-party systems."},{"slug":"healthie-ai","feature":"AI Scribe (ambient session transcription and chart-note drafting)","coverage":"UNKNOWN","applies_to_plans":"Healthie plans (Plus, Group, Enterprise) with AI Scribe","notes":"Healthie says AI Scribe runs in its HIPAA-compliant environment, the LLMs it uses are HIPAA-compliant, and session data never trains models, including subprocessors' models. Raw audio is not kept; transcripts are kept indefinitely unless the organization sets a retention window. Listed subprocessors are AWS, Zoom and Google Cloud. No page states that the BAA covers AI Scribe or names the LLM provider."},{"slug":"hebbia","feature":"Hebbia Matrix (AI document analysis agents)","coverage":"EXCLUDED","applies_to_plans":"Hebbia (enterprise customers)","notes":"The DPA's ban on health data covers all processing, including the AI product."},{"slug":"heidi-health","feature":"AI scribe note generation","coverage":"COVERED","applies_to_plans":"Free / Clinician (self-serve individual plans); Teams / clinic and enterprise agreements","notes":"Heidi acts as a business associate for the PHI it processes in its service. It says it does not use customer data to train its AI and saves no audio. Whether its AI subprocessors are under BAAs is unanswered: the FAQ asks the question but the answer is blank."},{"slug":"hello-patient","feature":"Mia AI assistant (patient calls and SMS)","coverage":"COVERED","applies_to_plans":"Hello Patient provider contract","notes":"The BAA lists Hello Patient's AI voice and text messaging features among its eligible services. It bars using PHI to train or improve AI models without the customer's written authorization, though de-identified data may be used for model training. Subcontractors handling PHI must accept equally protective terms; no AI or LLM vendors are named."},{"slug":"hippocratic-ai","feature":"Clinical voice AI agents (patient calls: scheduling, outreach, post-discharge follow-up)","coverage":"UNKNOWN","applies_to_plans":"Enterprise deployments (health systems, payors, pharma)","notes":"The agents handle patient calls, and the HITRUST release refers to safeguarding PHI. No page states BAA coverage for any feature."},{"slug":"hubspot-breeze-ai","feature":"Breeze AI products (Breeze Assistant, Breeze agents such as Customer Agent, prompts)","coverage":"EXCLUDED","applies_to_plans":"Enterprise","notes":"HubSpot says its AI products are not part of the sensitive data features and sensitive data should not be entered into them. Breeze Assistant works on Sensitive Data accounts but cannot use Sensitive Data property values. Customer Agent is not named specifically."},{"slug":"hubspot-breeze-ai","feature":"Chatbots","coverage":"EXCLUDED","applies_to_plans":"Enterprise","notes":"HubSpot says Sensitive Data is not supported in chatbots."},{"slug":"hubspot-breeze-ai","feature":"AI features that may process sensitive data (conversation summaries, conversation intelligence, AI call summaries, speaker mapping, auto-populated properties)","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"HubSpot warns that these may process sensitive data but does not list them as Covered Services. It advises keeping sensitive data out of AI tools."},{"slug":"hugging-face","feature":"Inference Endpoints (dedicated)","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Hugging Face says it doesn't store request payloads and keeps logs for 30 days, with private endpoints over AWS or Azure PrivateLink. No page states whether Inference Endpoints are inside the BAA."},{"slug":"hugging-face","feature":"Inference Providers (routing to third-party providers)","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Requests go to outside providers, which Hugging Face says are responsible for their own security and data policies. No page says the BAA extends to them."},{"slug":"hyro","feature":"Hyro conversational AI platform (voice and chat AI agents)","coverage":"COVERED","applies_to_plans":"All Hyro customers","notes":"The BAA covers the services under the EULA, which include access to Hyro's conversational AI platform. The EULA does not name individual voice/chat/SMS products or third-party LLM providers."},{"slug":"ibm-watsonx","feature":"Foundation model inferencing, prompt template deployments, text embeddings and reranking APIs","coverage":"COVERED","applies_to_plans":"watsonx.ai Runtime HIPAA-Ready plan","notes":"Listed as available on the HIPAA-Ready plan."},{"slug":"ibm-watsonx","feature":"Tuning, custom and deploy-on-demand models, AutoAI, AI services, Agent Lab, guardrails, text extraction, vector index","coverage":"EXCLUDED","applies_to_plans":"watsonx.ai Runtime HIPAA-Ready plan","notes":"IBM lists these as not available on the HIPAA-Ready plan, along with batch and online deployments, Decision Optimization, SPSS Modeler, RStudio, Synthetic Data Generator and Data Refinery flows."},{"slug":"ibm-watsonx","feature":"Cloud Pak for Data as a Service projects","coverage":"EXCLUDED","applies_to_plans":"watsonx.ai Runtime HIPAA-Ready plan","notes":"IBM says HIPAA-compliant projects can't be used on Cloud Pak for Data as a Service."},{"slug":"infermedica","feature":"Certified AI Triage, Intake and Follow-up (symptom assessment)","coverage":"UNKNOWN","applies_to_plans":"Enterprise / API clients (health systems, payers, digital health)","notes":"These are Infermedica's core products, but the scope of the BAA template is not public, so coverage is not confirmed per feature."},{"slug":"infermedica","feature":"Conversational Triage and Voice Agent (agentic AI)","coverage":"UNKNOWN","applies_to_plans":"Enterprise / API clients (health systems, payers, digital health)","notes":"Newer agentic products listed on the homepage; no official page ties them to the BAA."},{"slug":"infinitus","feature":"AI agent calls and downstream vendors (Google Cloud hosting)","coverage":"COVERED","applies_to_plans":"Infinitus customer agreements (enterprise)","notes":"Infinitus says it has BAAs with all downstream vendors and that its services and data are hosted on Google Cloud. It does not name LLM providers or specifically address call recordings or transcripts."},{"slug":"intercom-fin","feature":"Fin AI Agent","coverage":"COVERED","applies_to_plans":"Intercom Expert; Fin workspaces","notes":"Explicitly named as covered by the BAA."},{"slug":"intercom-fin","feature":"Copilot and AI in the Inbox","coverage":"COVERED","applies_to_plans":"Intercom Expert; Fin workspaces","notes":"Both are explicitly named as covered."},{"slug":"intercom-fin","feature":"AI in Phone (transcripts, Fin Voice)","coverage":"COVERED","applies_to_plans":"Intercom Expert; Fin workspaces","notes":"Explicitly named as covered, including transcripts and Fin Voice."},{"slug":"intercom-fin","feature":"Fin for Sales / Fin for Ecommerce","coverage":"COVERED","applies_to_plans":"Fin workspaces","notes":"Explicitly named as covered."},{"slug":"isabel-ddx","feature":"Isabel AI Diagnosis Explained / Diagnosis Compare (ChatGPT-based)","coverage":"EXCLUDED","applies_to_plans":"Individual subscription; Institutional / EHR-integrated (API, Cerner, Epic)","notes":"Added in October 2025 on top of the differential engine; desktop and English only. Isabel's terms prohibit PHI on its services, and the launch post says nothing about how inputs are handled by the LLM."},{"slug":"jamie","feature":"AI meeting notes and summaries","coverage":"UNKNOWN","applies_to_plans":"All plans (including Enterprise)","notes":"Jamie says customer data isn't used for model training. It does not name its model providers on the pages fetched."},{"slug":"jane-ai-scribe","feature":"AI Scribe (session recording and chart-note drafting)","coverage":"UNKNOWN","applies_to_plans":"Jane subscription (Balance, Practice, Thrive) with AI Scribe Free or Unlimited","notes":"Jane says AI Scribe is HIPAA, PIPEDA and PHIPA compliant and that customer data is not used to train AI models. When a recording is deleted, a backup copy is purged after one week. No page says whether the BAA covers AI Scribe or names the AI provider or other subprocessors."},{"slug":"jasper","feature":"Jasper AI content generation (chat, agents, apps)","coverage":"EXCLUDED","applies_to_plans":"All plans (Pro, Business)","notes":"Health information is barred from inputs to the service as a whole, so no AI feature is available for PHI."},{"slug":"jetbrains-ai-assistant","feature":"AI Assistant chat, code completion and Junie coding agent","coverage":"EXCLUDED","applies_to_plans":"AI Free / AI Pro / AI Ultimate (cloud AI)","notes":"PHI should not be submitted under the AUP's AI-specific restrictions."},{"slug":"jotform-ai-agents","feature":"Jotform AI Agents (HIPAA-enabled accounts)","coverage":"COVERED","applies_to_plans":"Gold; Enterprise","notes":"Jotform says AI Agents are HIPAA-enabled for HIPAA accounts, and that it has BAAs with OpenAI and Google. The HIPAA pricing page names Gemini on Vertex AI for HIPAA accounts, while the AI Agents security page names OpenAI. The BAA documents we reviewed do not name AI Agents as a covered service."},{"slug":"k-health","feature":"PatientGPT / AI-guided intake (EHR-integrated)","coverage":"UNKNOWN","applies_to_plans":"Health-system partnerships (PatientGPT, AI intake, 24/7 virtual care)","notes":"Grounded in the patient's medical record and integrated with the EHR, but no official page addresses BAA coverage."},{"slug":"k-health","feature":"AI Symptom Checker","coverage":"UNKNOWN","applies_to_plans":"K Health app (direct-to-consumer patients)","notes":"The privacy policy says personal information may be used to improve AI models, generally in aggregated or de-identified form."},{"slug":"klara","feature":"AI-powered inbox and intelligent message routing","coverage":"UNKNOWN","applies_to_plans":"Klara practice subscription","notes":"Klara markets an 'AI-Powered Inbox' and intelligent routing, but no official page describes how AI processes PHI or whether a BAA covers it."},{"slug":"kore-ai","feature":"Kore.ai AI agents (voice and chat)","coverage":"UNKNOWN","applies_to_plans":"Kore.ai Agent Platform / AI for Service (enterprise)","notes":"No BAA is documented, so no AI feature has documented BAA coverage."},{"slug":"krisp-ai-meeting-assistant","feature":"AI meeting summaries and notes (generated via Microsoft Azure)","coverage":"UNKNOWN","applies_to_plans":"Meeting AI Enterprise (Business tier), 100+ seats","notes":"Transcripts are generated on the device. Summaries are generated in Microsoft Azure, and Krisp says it sends Azure only the minimum data needed. The HIPAA section names transcripts and recordings as places ePHI may appear but does not say whether summaries are inside the BAA. Cloud storage of notes is opt-in."},{"slug":"kustomer-ai","feature":"AI Agents (chat, voice, SMS)","coverage":"COVERED","applies_to_plans":"Enterprise or Ultimate with HIPAA add-on package","notes":"Kustomer's HIPAA page lists Chat, Voice and SMS as HIPAA-compliant channels, each including AI Agents."},{"slug":"kustomer-ai","feature":"Customer Assist","coverage":"COVERED","applies_to_plans":"Enterprise or Ultimate with HIPAA add-on package","notes":"Listed as part of the HIPAA-compliant Chat channel."},{"slug":"kustomer-ai","feature":"Other AI tools (KIQ, Architect, Concierge, Envoy, Data Explorer, AI Agent Studio)","coverage":"UNKNOWN","applies_to_plans":"Enterprise or Ultimate with HIPAA add-on package","notes":"The HIPAA page does not mention these features."},{"slug":"languageline-ai","feature":"AI text, document, audio and video translation (with optional human review)","coverage":"UNKNOWN","applies_to_plans":"AI Translation App and Machine Translation Services (enterprise)","notes":"LanguageLine says content in the app is not used to train models and translation happens in secure environments. No BAA coverage is documented."},{"slug":"lilt","feature":"AI text and document translation (LILT platform)","coverage":"UNKNOWN","applies_to_plans":"LILT platform and services (enterprise contracts)","notes":"No page states BAA coverage for LILT's text translation. The MSA's PHI ban names only audio/video features, and nothing says PHI is allowed elsewhere."},{"slug":"lilt","feature":"Instant Video Dubbing and other audio/video features","coverage":"EXCLUDED","applies_to_plans":"LILT platform and services (enterprise contracts)","notes":"The MSA says customers must not submit PHI through Instant Video Dubbing or similar audio/video features and take on all liability if they do."},{"slug":"liveperson","feature":"Generative AI / AI agents / healthcare chatbots","coverage":"UNKNOWN","applies_to_plans":"Conversational Cloud (enterprise contracts)","notes":"The healthcare page promotes AI agents and chatbots and claims HIPAA-compliant handling of patient data at platform level. No page says the BAA covers generative AI features or LLM providers."},{"slug":"loom-ai","feature":"Loom AI (AI titles, summaries, chapters and AI workflows)","coverage":"EXCLUDED","applies_to_plans":"All Loom plans","notes":"Loom offers no BAA, so no Loom feature, including Loom AI, is under a BAA."},{"slug":"lovable","feature":"Lovable AI app builder (agent / chat)","coverage":"EXCLUDED","applies_to_plans":"All plans","notes":"No BAA exists, and PHI is prohibited under the DPA. The Terms also warn against relying on AI output for medical purposes without safeguards."},{"slug":"luma-health","feature":"Navigator (voice AI concierge) and Fax Transform, powered by Spark","coverage":"UNKNOWN","applies_to_plans":"Luma Health customer contract","notes":"The BAA template doesn't mention AI. Luma's AI committee kit claims HIPAA compliance, zero retention by Luma and its AI partners, and no training on customer or patient data. It names Vapi, Deepgram, OpenAI, Claude and ElevenLabs as partners but doesn't say whether they have BAAs with Luma."},{"slug":"lyrebird-health","feature":"AI medical scribe (consult notes, documents, care plans)","coverage":"UNKNOWN","applies_to_plans":"Free / Pro (self-serve); Enterprise (talk to sales)","notes":"No BAA was found, so coverage is unknown. The compliance page says Lyrebird does not train AI on customer data, does not keep audio after transcription, and deletes notes after 7 days by default."},{"slug":"make-com","feature":"Make AI Agents / AI modules","coverage":"UNKNOWN","applies_to_plans":"All plans (Free, Core, Pro, Teams, Enterprise)","notes":"We found no official statement on HIPAA or BAA coverage for Make's AI features."},{"slug":"meetgeek","feature":"AI summaries, highlights and AI chat","coverage":"UNKNOWN","applies_to_plans":"Any annual plan","notes":"MeetGeek says customer data isn't used to train AI models. It does not name its LLM providers or say whether AI features are inside the BAA."},{"slug":"mentalyc","feature":"AI progress notes / session documentation","coverage":"COVERED","applies_to_plans":"Solo plans (Mini, Basic, Pro, Super); Team (group practice, per seat)","notes":"AI note generation is the core service, and the BAA covers the services in the Agreement with no AI carve-out. The group-practice page says session data is never used to train AI models, and that audio is deleted after processing."},{"slug":"meta-ai","feature":"Meta AI chat assistant","coverage":"UNKNOWN","applies_to_plans":"Meta AI (consumer: Meta AI app, Facebook, Instagram, WhatsApp, Messenger)","notes":"No official statement on BAA coverage or PHI found."},{"slug":"microsoft-365-copilot","feature":"Copilot / Copilot Chat prompts and responses (enterprise data protection)","coverage":"COVERED","applies_to_plans":"Microsoft 365 commercial (Microsoft 365 Copilot license); Microsoft 365 Copilot Chat (free with eligible work/school Entra accounts); Office 365 GCC","notes":"Prompts and responses get EDP under the DPA and Product Terms, with Microsoft acting as processor. Microsoft says Copilot and Copilot Chat support HIPAA compliance for properly configured implementations."},{"slug":"microsoft-365-copilot","feature":"Web search grounding (Bing web queries)","coverage":"EXCLUDED","applies_to_plans":"Microsoft 365 commercial (Microsoft 365 Copilot license); Microsoft 365 Copilot Chat (free with eligible work/school Entra accounts); Office 365 GCC","notes":"Microsoft says HIPAA compliance does not apply to web search queries because the DPA and BAA do not cover them. Bing operates as an independent data controller under the Microsoft Services Agreement. Admins can switch off web search, which is an optional connected experience."},{"slug":"microsoft-365-copilot","feature":"Third-party plugins / connectors","coverage":"EXCLUDED","applies_to_plans":"Microsoft 365 commercial (Microsoft 365 Copilot license)","notes":"Microsoft tells customers to check each third-party plugin's own privacy statement and terms. These plugins fall outside Microsoft's own commitments."},{"slug":"microsoft-copilot-consumer","feature":"Copilot Health (consumer preview)","coverage":"UNKNOWN","applies_to_plans":"Free / Microsoft 365 Personal, Family, Premium (personal Microsoft account)","notes":"Microsoft calls Copilot Health a direct-to-consumer wellness product and says HIPAA does not apply to most such products. The page does not mention a BAA. Health data is governed by Microsoft's Consumer Health Data Privacy Policy."},{"slug":"microsoft-copilot-studio","feature":"Copilot Studio agents (conversations capturing health information)","coverage":"COVERED","applies_to_plans":"Copilot Studio (commercial Online Service licenses)","notes":"Microsoft's examples include agents that ask for and capture health details such as blood pressure or weight."},{"slug":"microsoft-copilot-studio","feature":"Web search / Bing grounding and external connectors","coverage":"UNKNOWN","applies_to_plans":"Copilot Studio (commercial Online Service licenses)","notes":"The Copilot Studio compliance page lists no exclusions, and the data-handling pages for web search could not be fetched."},{"slug":"microsoft-dragon-copilot","feature":"Ambient clinical documentation and generative AI features","coverage":"COVERED","applies_to_plans":"Dragon Copilot (enterprise, via Microsoft volume licensing: EA/EAS, EES, MOSA); Dragon Copilot Physician Practice / Flex editions","notes":"Dragon Copilot customer data, which may include PHI, is handled under the BAA. Under the same terms the customer also tells Microsoft to use customer data, including through human review, to train and develop AI/ML models, and Microsoft may create de-identified health information and use it for any lawful purpose. Microsoft's privacy white paper says models are trained only on anonymized data. Audio and transcripts are kept for up to 90 days."},{"slug":"microsoft-teams-premium-intelligent-recap","feature":"Intelligent recap (AI notes, recommended tasks, chapters, speaker timeline, mentions)","coverage":"UNKNOWN","applies_to_plans":"Teams Premium add-on (intelligent recap); Microsoft Teams (Microsoft 365 / Office 365 Commercial and GCC)","notes":"Microsoft says recap inherits Teams compliance policies, isn't used for model training, and isn't shared with OpenAI or other non-Microsoft parties. No official page states that the BAA covers recap. Recap requires transcription to be turned on."},{"slug":"microsoft-teams-premium-intelligent-recap","feature":"Audio recap and multilingual recap (public preview)","coverage":"UNKNOWN","applies_to_plans":"Teams Premium add-on (intelligent recap)","notes":"Audio recap requires a Microsoft Copilot license and is kept for 60 days in the user's OneDrive. Both features were in public preview when checked. No official page addresses whether the BAA covers them."},{"slug":"microsoft-translator-app","feature":"Text, voice, camera and multi-device conversation translation","coverage":"UNKNOWN","applies_to_plans":"Free consumer apps (iOS, Android, Windows, Bing, Edge)","notes":"Microsoft says some voice clips and text translations from the free end-user products are recorded to improve the service. No BAA coverage is documented."},{"slug":"miro-ai","feature":"Miro AI","coverage":"EXCLUDED","applies_to_plans":"All plans (Free, Starter, Business, Enterprise, Education)","notes":"The PHI ban covers the services, and Miro AI is part of them. The AI features addendum and the Miro AI admin security page do not mention HIPAA. Miro AI runs on Azure OpenAI and in-house models."},{"slug":"mistral-ai","feature":"Mistral models via API and Le Chat","coverage":"UNKNOWN","applies_to_plans":"La Plateforme API (pay-as-you-go / enterprise); Le Chat (Free / Pro / Team / Enterprise)","notes":"Mistral publishes no BAA coverage information."},{"slug":"modal","feature":"Serverless GPU functions and inference endpoints (including Volumes v2 and filesystem/directory snapshots)","coverage":"COVERED","applies_to_plans":"Enterprise","notes":"Modal's announcement says all features are covered except the listed exclusions. Volumes v2 is the recommended storage for PHI, and filesystem and directory snapshots are carved out of the Images exclusion."},{"slug":"modal","feature":"Volumes v1, Images, Memory Snapshots and user code","coverage":"EXCLUDED","applies_to_plans":"Enterprise","notes":"Modal lists these as out of scope for PHI."},{"slug":"modal","feature":"Sandboxes, Dicts, Queues and logs","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Not named on the current out-of-scope list. The 2024 announcement says everything not excluded is covered, but the current docs don't list in-scope products, so confirm newer features with Modal."},{"slug":"modmed-scribe","feature":"ModMed Scribe (ambient listening and note drafting in EMA)","coverage":"UNKNOWN","applies_to_plans":"ModMed EMA EHR customers (ModMed Scribe add-on)","notes":"ModMed says Scribe is built into EMA and trained on de-identified data drawn from over 750 million patient encounters. No page checked mentions HIPAA, a BAA, audio retention or the underlying model provider."},{"slug":"monday-ai","feature":"monday AI","coverage":"COVERED","applies_to_plans":"Enterprise","notes":"monday.com says its AI can be used with PHI by healthcare customers who have signed a BAA. Its model providers (Anthropic, OpenAI, Google, NVIDIA via various hosts) are under zero-data-retention commitments."},{"slug":"monday-ai","feature":"AI models with optional 30-day input/output retention","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Some models may keep inputs and outputs for 30 days if an admin enables it. monday.com does not say how this interacts with HIPAA accounts."},{"slug":"n8n-cloud","feature":"n8n AI features (AI Workflow Builder, AI Agent nodes, BYO LLM)","coverage":"UNKNOWN","applies_to_plans":"n8n Cloud (Starter, Pro, Business, Enterprise)","notes":"The AI Terms say customer data may go to third-party LLM providers that the customer configures, and the customer must review those providers' terms. HIPAA is not mentioned."},{"slug":"nabla","feature":"Ambient note generation","coverage":"COVERED","applies_to_plans":"Individual clinician accounts (self-serve sign-up, US); Health organizations (license contract)","notes":"The BAA covers PHI processed to provide the services. Nabla may use de-identified data to train its internal AI model and de-identified PHI for product improvement. Audio is not stored by default, and notes are kept for a configurable period (14 days by default). The trust center lists Google Cloud (hosting) and Azure (speech-to-text) and names no LLM provider."},{"slug":"nexhealth-ai","feature":"AI features (none documented)","coverage":"UNKNOWN","applies_to_plans":"NexHealth customer contract","notes":"The BAA article doesn't mention AI, and NexHealth's homepage and help center don't advertise named AI features. Coverage of any AI functionality is unknown."},{"slug":"nextgen-ambient-assist","feature":"Ambient Assist (ambient listening and visit-note drafting) and NextGen Office Ambient Assist","coverage":"UNKNOWN","applies_to_plans":"NextGen Enterprise EHR and NextGen Office (client master agreement)","notes":"Ambient Assist transcribes the visit and drafts a note for provider approval in the NextGen Mobile app. NextGen says audio and transcripts are never permanently stored, and its AI FAQ says its AI use follows HIPAA-compliant measures. No page says whether the client BAA covers Ambient Assist or names the AI model providers."},{"slug":"nextiva-ai","feature":"XBert AI agent","coverage":"UNKNOWN","applies_to_plans":"Nextiva HIPAA service configuration","notes":"Nextiva says XBert is built on its 'HIPAA-ready' platform but does not tie it to the BAA or list it as a covered service."},{"slug":"nextiva-ai","feature":"Call transcription, AI summaries and sentiment","coverage":"UNKNOWN","applies_to_plans":"Nextiva HIPAA service configuration","notes":"Not addressed in Nextiva's HIPAA materials. Voicemail transcripts appear only in the standard column and are disabled in the HIPAA configuration."},{"slug":"nice-cxone-mpower","feature":"CXone Mpower AI (Autopilot, Copilot, Enlighten, virtual agents)","coverage":"UNKNOWN","applies_to_plans":"CXone tenants (enterprise contract)","notes":"Neither the HIPAA help page nor the trust center names any AI feature as in or out of the BAA. Since the BAA follows the services NiCE provides, confirm that your Mpower SKUs are listed."},{"slug":"notable-health","feature":"AI Agents / Sidekick / Flow Builder (AI platform)","coverage":"UNKNOWN","applies_to_plans":"Health system / enterprise customers (sales-led)","notes":"Customer BAA coverage is not stated. Notable's blog says it enforces BAAs with all partners, including LLM providers such as OpenAI, and that those agreements require data to be deleted immediately after processing."},{"slug":"notion-ai","feature":"Notion AI (core writing, Q&A, chat)","coverage":"COVERED","applies_to_plans":"Enterprise","notes":"Notion says Notion AI supports HIPAA compliance and PHI processing through LLM providers' zero-retention APIs. Zero retention is the default on Enterprise workspaces."},{"slug":"notion-ai","feature":"AI features that use data-retaining LLMs (admin opt-in)","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Some AI features need LLMs that retain data. These are off by default, and admins can turn them on. Notion's HIPAA claim refers to zero-retention APIs, and Notion does not say whether these opt-in features are covered."},{"slug":"notion-ai","feature":"Enterprise Search / AI Connectors","coverage":"COVERED","applies_to_plans":"Enterprise","notes":"Notion's Enterprise Search page says AI Connectors support HIPAA through zero-retention APIs. The BAA is available on Enterprise."},{"slug":"notion-ai","feature":"AI Meeting Notes (transcription and summaries)","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"The AI Meeting Notes help page does not mention HIPAA or the BAA. Uploaded audio is kept for up to 3 days for reprocessing, and Enterprise owners can schedule transcript deletion."},{"slug":"notion-ai","feature":"Beta AI features","coverage":"EXCLUDED","applies_to_plans":"Enterprise","notes":"Notion says Beta Services must not be used to process PHI."},{"slug":"notion-ai","feature":"Notion Mail and Notion Calendar (including their AI features)","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Notion’s HIPAA page tells customers to set up HIPAA with Google Workspace for Mail and Calendar; it does not say whether Notion’s own BAA covers them."},{"slug":"openai-api","feature":"Core model endpoints (Chat Completions, Responses, Completions, Embeddings, Moderations)","coverage":"COVERED","applies_to_plans":"API (pay-as-you-go / self-serve organizations); API (enterprise / sales-managed accounts)","notes":"Listed as covered when a BAA is executed and the organization has Modified Retention."},{"slug":"openai-api","feature":"Assistants, Threads, Vector Stores, Files, Batches, Fine-tuning","coverage":"COVERED","applies_to_plans":"API (pay-as-you-go / self-serve organizations); API (enterprise / sales-managed accounts)","notes":"Listed as covered endpoints on OpenAI's HIPAA-eligible products page. Several of these are not eligible for Zero Data Retention, but OpenAI says BAA-eligible endpoints can process PHI even when data is retained."},{"slug":"openai-api","feature":"Image generation and editing endpoints","coverage":"COVERED","applies_to_plans":"API (pay-as-you-go / self-serve organizations); API (enterprise / sales-managed accounts)","notes":"/v1/images/generations, /edits and /variations are on the covered list."},{"slug":"openai-api","feature":"Audio (transcription, translation, speech) and Realtime / live sessions","coverage":"COVERED","applies_to_plans":"API (pay-as-you-go / self-serve organizations); API (enterprise / sales-managed accounts)","notes":"Audio endpoints, /v1/realtime and /v1/live/sessions are on the covered list."},{"slug":"openai-api","feature":"Decisions API","coverage":"COVERED","applies_to_plans":"API (pay-as-you-go / self-serve organizations); API (enterprise / sales-managed accounts)","notes":"Eligible for HIPAA use under an executed OpenAI BAA and Healthcare Addendum."},{"slug":"openai-api","feature":"Web search tool (Responses API), live internet access","coverage":"EXCLUDED","applies_to_plans":"API (pay-as-you-go / self-serve organizations); API (enterprise / sales-managed accounts)","notes":"OpenAI says web search with live internet access is not HIPAA eligible and not covered by a BAA."},{"slug":"openai-api","feature":"Web search tool (Responses API), offline mode","coverage":"PARTIAL","applies_to_plans":"API (pay-as-you-go / self-serve organizations); API (enterprise / sales-managed accounts)","notes":"Can be covered by a BAA only when used with an API key from a Zero Data Retention-enabled project."},{"slug":"openai-api","feature":"Remote MCP servers","coverage":"EXCLUDED","applies_to_plans":"API (pay-as-you-go / self-serve organizations); API (enterprise / sales-managed accounts)","notes":"OpenAI describes MCP servers as third-party services whose own data policies apply; they are not on the covered endpoint list."},{"slug":"openai-api","feature":"Codex local, signed in with an API key","coverage":"PARTIAL","applies_to_plans":"API (pay-as-you-go / self-serve organizations); API (enterprise / sales-managed accounts)","notes":"Covered only if the customer's BAA includes API Services with Modified Retention; work done on the customer's own machine is not covered."},{"slug":"openai-codex","feature":"Codex Local: CLI, IDE extension, ChatGPT desktop app","coverage":"COVERED","applies_to_plans":"ChatGPT for Healthcare / ChatGPT for Clinicians / Enterprise or Edu with Regulated Workspace; OpenAI API (API key sign-in) with Modified Retention","notes":"Covered only under the conditions above. The BAA does not apply to running the client on the customer's own machines, which is the customer's responsibility."},{"slug":"openai-codex","feature":"Codex Cloud (cloud-hosted tasks)","coverage":"EXCLUDED","applies_to_plans":"ChatGPT for Healthcare / ChatGPT for Clinicians / Enterprise or Edu with Regulated Workspace; OpenAI API (API key sign-in) with Modified Retention","notes":"Not an Eligible Service, so PHI must not be used with it."},{"slug":"openai-codex","feature":"Web search, connectors, MCP servers, plugins and third-party services within Codex","coverage":"EXCLUDED","applies_to_plans":"ChatGPT for Healthcare / ChatGPT for Clinicians / Enterprise or Edu with Regulated Workspace; OpenAI API (API key sign-in) with Modified Retention","notes":"Excluded from Codex Local coverage. Any integration that receives PHI needs its own approval and BAA review."},{"slug":"openevidence","feature":"Clinical question answering with PHI input","coverage":"COVERED","applies_to_plans":"OpenEvidence accounts used by US covered entities","notes":"PHI that covered entities enter on OpenEvidence is handled under the BAA. Specific features (such as Visits or DeepConsult) are not named, so their individual coverage is unconfirmed. Hosting is mainly on Google Cloud Platform and Vercel."},{"slug":"openrouter","feature":"Model routing to third-party providers (chat completions API)","coverage":"UNKNOWN","applies_to_plans":"Pay-as-you-go API; Enterprise","notes":"No BAA is documented. Requests are passed to outside model providers whose own terms apply; the privacy policy says providers may use data under their own terms."},{"slug":"oracle-oci-generative-ai","feature":"OCI Generative AI service (OCI-hosted models, on-demand and dedicated AI clusters)","coverage":"COVERED","applies_to_plans":"OCI customers with an executed Oracle BAA","notes":"'Generative AI' appears on Oracle's list of HIPAA-assessed OCI services. Oracle's post says the service does not keep inference inputs or outputs. Confirm the service is named in your BAA."},{"slug":"oracle-oci-generative-ai","feature":"Google Gemini and xAI Grok models on OCI Generative AI","coverage":"UNKNOWN","applies_to_plans":"OCI customers with an executed Oracle BAA","notes":"Oracle's post says Gemini models run at Google locations and Grok models run in an OCI tenancy managed by xAI, and points to each model's External Calls notice. No Oracle page says whether these models are inside the BAA."},{"slug":"oracle-oci-generative-ai","feature":"OCI Generative AI Agents","coverage":"UNKNOWN","applies_to_plans":"OCI customers with an executed Oracle BAA","notes":"Generative AI Agents is not listed separately on the HIPAA-assessed list. Oracle's architect post says agent features need confirming with Oracle before processing ePHI."},{"slug":"otter-ai","feature":"Otter AI Chat / AI meeting agents and summaries","coverage":"UNKNOWN","applies_to_plans":"Enterprise (with HIPAA add-on)","notes":"Otter's HIPAA article does not say whether AI chat, agents or summaries are inside or outside BAA scope; it only flags Notetaker auto-join, sharing and calendar integrations as areas needing controls and says its list is not exhaustive."},{"slug":"overjet","feature":"Radiograph AI detection and measurement","coverage":"COVERED","applies_to_plans":"Overjet customers under a Master Services Agreement","notes":"Overjet's core imaging AI is the contracted service; PHI processed through Covered Services falls under the BAA."},{"slug":"overjet","feature":"Voice notes and LLM features","coverage":"PARTIAL","applies_to_plans":"Overjet customers under a Master Services Agreement","notes":"Subprocessors listed include Anthropic (backend LLM processing), OpenAI (voice notes templates) and Deepgram (voice transcription). The BAA requires subcontractor agreements, but the trust center cites DPAs with subprocessors and does not say each AI subprocessor has signed a BAA; coverage depends on whether these features are Covered Services in the customer's order form."},{"slug":"parloa","feature":"Parloa AI agents (AMP platform, voice and chat)","coverage":"COVERED","applies_to_plans":"US-based customers (Parloa Inc. contract)","notes":"The BAA covers PHI used to provide the services in the customer's agreement and excludes no service or feature. Parloa's AI agents are those services. Parloa's AI Terms do not name model providers and allow Parloa to swap models, so confirm the subcontractor list."},{"slug":"pearl-dental-ai","feature":"Second Opinion / Second Opinion 3D (radiograph and CBCT AI)","coverage":"UNKNOWN","applies_to_plans":"Pearl customers (practice and DSO agreements)","notes":"No customer BAA is documented publicly. The privacy policy says AI output is reviewed by a dental professional and does not say whether patient data trains Pearl's models."},{"slug":"pearl-dental-ai","feature":"Pearl Voice (ambient notes and perio charting)","coverage":"UNKNOWN","applies_to_plans":"Pearl customers (practice and DSO agreements)","notes":"Pearl says it holds BAAs with the AI infrastructure partners behind Pearl Voice and that recordings stay within Pearl's infrastructure, but it does not publish whether it signs a BAA with the practice."},{"slug":"perplexity","feature":"Perplexity search/answer engine, Enterprise features (Comet, connectors, agents)","coverage":"UNKNOWN","applies_to_plans":"Enterprise Pro / Enterprise Max","notes":"Perplexity publishes no BAA scope, so it is unclear which Enterprise features a negotiated BAA would cover."},{"slug":"perplexity","feature":"Perplexity Health (consumer health features and medical records connector)","coverage":"EXCLUDED","applies_to_plans":"Free / Pro / Max (consumer)","notes":"Perplexity says HIPAA does not apply to this consumer wellness product. It describes 'HIPAA-aligned safeguards', which is not a claim of BAA coverage."},{"slug":"phrase-ai","feature":"Phrase NextMT, Next GenMT and AI Translation Agent","coverage":"UNKNOWN","applies_to_plans":"All Phrase plans (TMS, Strings, Language AI)","notes":"Phrase says customer content is not used to train NextMT. Next GenMT and other LLM features call OpenAI, Google, Microsoft and Anthropic under enterprise terms with no storage or training. No BAA coverage is documented."},{"slug":"phrase-ai","feature":"Custom AI engines and quality scoring (QPS, CustomAI)","coverage":"UNKNOWN","applies_to_plans":"All Phrase plans (TMS, Strings, Language AI)","notes":"These features are trained on customer content, and custom engines are private to the customer. No BAA coverage is documented."},{"slug":"phrase-ai","feature":"Third-party MT engines connected with your own API key","coverage":"UNKNOWN","applies_to_plans":"All Phrase plans (TMS, Strings, Language AI)","notes":"Phrase says it has no control over how third-party MT engines connected with a customer's own key handle training. Any BAA would need to be with that engine's provider."},{"slug":"phreesia-ai","feature":"Phreesia VoiceAI (24/7 AI phone agent)","coverage":"UNKNOWN","applies_to_plans":"Phreesia provider contract","notes":"VoiceAI verifies callers against records and writes call records back to the chart. Its page mentions HIPAA-compliant texting for on-call alerts but doesn't mention a BAA."},{"slug":"phreesia-ai","feature":"AI insurance coverage classification and other AI release features","coverage":"UNKNOWN","applies_to_plans":"Phreesia provider contract","notes":"The 26.1 release notes describe AI-based insurance classification (early access) and VoiceAI transcription exports to the EHR, without saying how PHI is handled or whether the BAA covers them."},{"slug":"pi-inflection","feature":"Pi conversational assistant","coverage":"UNKNOWN","applies_to_plans":"Pi (consumer)","notes":"We found no official statement on HIPAA coverage."},{"slug":"plaud","feature":"AI summaries and Ask Plaud (third-party LLM processing)","coverage":"UNKNOWN","applies_to_plans":"BAA on request (plan eligibility not stated)","notes":"Plaud does not automatically strip patient identifiers before AI processing; transcripts may go to third-party LLM providers in real time and, Plaud says, are deleted right after. Whether these AI features fall under the BAA is not stated."},{"slug":"podium-ai","feature":"AI Employee (Avery) and other Podium AI products","coverage":"UNKNOWN","applies_to_plans":"Podium Services for HIPAA covered entities","notes":"The BAA text doesn't mention AI. The Terms define AI Services, say outputs may be inaccurate, and bar using them for high-risk activities including medical advice or decisions; they don't say whether PHI in AI Services is within the BAA. The aesthetics page markets Avery as an AI Employee that books appointments."},{"slug":"poe","feature":"Poe multi-model chat and bots","coverage":"UNKNOWN","applies_to_plans":"Free / Poe subscription","notes":"Third-party models and bot creators process messages, and no BAA coverage statement exists."},{"slug":"polyai","feature":"PolyAI voice agents (healthcare deployments)","coverage":"COVERED","applies_to_plans":"Enterprise deployments","notes":"The voice agent is the product, and PolyAI says its BAA covers any deployment that handles PHI. Its healthcare demo page adds that sensitive patient data does not go through third-party models."},{"slug":"powerscribe-one","feature":"Smart Impression, quality checks and cloud speech","coverage":"UNKNOWN","applies_to_plans":"PowerScribe One enterprise license (radiology departments)","notes":"The product page describes AI-drafted impressions and recommendations, laterality and critical-finding checks, and cloud speech recognition, but says nothing about HIPAA, a BAA or which models power these features."},{"slug":"quill-therapy","feature":"AI progress notes and treatment plans","coverage":"COVERED","applies_to_plans":"Free trial / Individual / Team (self-serve)","notes":"Quill says it has signed BAAs with all of its technology and AI partners. Summaries go to an unnamed US AI provider under a zero data retention agreement that bars training. Quill says it stores no session summaries or generated notes."},{"slug":"quillbot","feature":"Paraphraser, Grammar Checker, AI writing tools","coverage":"UNKNOWN","applies_to_plans":"Free / Premium / Team","notes":"No official statement on whether these tools may process PHI."},{"slug":"quo-ai","feature":"AI-powered features (call summaries, transcripts, Sona AI agent)","coverage":"PARTIAL","applies_to_plans":"Business and Scale","notes":"Quo does not say whether AI features are Covered Services. It says they may be used compliantly only if the practice notifies patients, obtains authorization, limits PHI to the minimum necessary, documents the decision, and adds safeguards, and that the practice assumes full responsibility for PHI processed through AI. Call summaries, transcripts and Sona are not named individually."},{"slug":"quo-ai","feature":"SMS/MMS texting","coverage":"EXCLUDED","applies_to_plans":"Business and Scale","notes":"Not a Covered Service under the Quo BAA; the customer bears liability for PHI sent by text."},{"slug":"rad-ai","feature":"Rad AI Reporting (Omni Report generation, AI impressions)","coverage":"UNKNOWN","applies_to_plans":"Enterprise (radiology practices and health systems)","notes":"Generative AI drafts full reports and impressions from dictation, working with PACS, RIS and EHR. No official page addresses BAA coverage."},{"slug":"rad-ai","feature":"Rad AI Continuity (follow-up recommendation tracking)","coverage":"UNKNOWN","applies_to_plans":"Enterprise (radiology practices and health systems)","notes":"No official page addresses BAA coverage."},{"slug":"read-ai","feature":"Ada (AI assistant)","coverage":"EXCLUDED","applies_to_plans":"Enterprise+ (annual)","notes":"Ada is unavailable to users in a HIPAA-compliant workspace."},{"slug":"read-ai","feature":"Meeting reports, recaps and topic summaries","coverage":"PARTIAL","applies_to_plans":"Enterprise+ (annual)","notes":"Reports still exist in HIPAA workspaces, but downloads are disabled and recap/summary distribution and public links are turned off."},{"slug":"read-ai","feature":"Search Copilot","coverage":"UNKNOWN","applies_to_plans":"Enterprise+ (annual)","notes":"The HIPAA article does not mention Search Copilot."},{"slug":"replicate","feature":"Model predictions (public and private models), fine-tuning","coverage":"UNKNOWN","applies_to_plans":"Pay-as-you-go API; Enterprise","notes":"No BAA is documented, so no feature has documented BAA coverage. Some third-party models carry extra provider terms."},{"slug":"replit","feature":"Replit Agent / Replit AI","coverage":"UNKNOWN","applies_to_plans":"All plans","notes":"No official statement was found on HIPAA coverage of the AI features."},{"slug":"retell-ai","feature":"Call recordings and transcripts","coverage":"COVERED","applies_to_plans":"Pay-as-you-go; Enterprise","notes":"Retell's help-center article says HIPAA accounts can keep using transcription and call recording with no extra technical configuration. The compliance docs describe per-agent retention (1 day to 2 years) for transcripts, recordings and logs, and signed recording URLs. The blog recommends short recording retention and not forwarding transcripts to tools without their own BAA."},{"slug":"retell-ai","feature":"PII redaction (PII Removal add-on)","coverage":"UNKNOWN","applies_to_plans":"Pay-as-you-go; Enterprise","notes":"Optional add-on listed at about $0.01 per minute. Retell's blog recommends turning it on for HIPAA workloads; no official page says it is required for the BAA."},{"slug":"retell-ai","feature":"Underlying LLM / voice / telephony providers","coverage":"UNKNOWN","applies_to_plans":"Pay-as-you-go; Enterprise","notes":"None of the Retell pages checked say which LLM, TTS, STT or telephony providers are covered under Retell's BAA. The subprocessor list is available only on request."},{"slug":"retool-ai","feature":"Retool AI (AI app builder, Agents, AI actions)","coverage":"EXCLUDED","applies_to_plans":"Retool Cloud (all plans); Self-hosted Retool","notes":"No BAA exists for any Retool service. The supplement does not discuss AI features separately."},{"slug":"rev","feature":"AI transcription, automatic summaries, Summary Builder, AI captions, Meetings Notetaker","coverage":"COVERED","applies_to_plans":"HIPAA subscription (enterprise; Unlimited tier on pricing page)","notes":"Listed as included features of the HIPAA subscription."},{"slug":"rev","feature":"Human transcription","coverage":"EXCLUDED","applies_to_plans":"HIPAA subscription (enterprise; Unlimited tier on pricing page); Rev AI speech-to-text API","notes":"HIPAA subscription is AI processing only; Rev AI HIPAA accounts also cannot use human transcription."},{"slug":"ringcentral-ai","feature":"AI Receptionist (AIR) and AIR Pro","coverage":"COVERED","applies_to_plans":"Paying covered-entity customers (RingEX, RingCX, Contact Center, Fax and listed AI products)","notes":"Both are named in the list of services covered by the RingCentral BAA."},{"slug":"ringcentral-ai","feature":"AI Conversation Expert (ACE, built on RingSense) and RingSense for Sales / RingCX","coverage":"COVERED","applies_to_plans":"Paying covered-entity customers (RingEX, RingCX, Contact Center, Fax and listed AI products)","notes":"ACE is named in the 2026 covered-services list. RingCentral's press release says ACE expands on technology previously marketed as RingSense. A June 2024 paper separately says RingCentral acts as a business associate for RingSense for Sales and RingSense for RingCX."},{"slug":"ringcentral-ai","feature":"AI Quality Management, AI Supervisor Assist, AI Agent Assist (contact center)","coverage":"COVERED","applies_to_plans":"Paying covered-entity customers (RingEX, RingCX, Contact Center, Fax and listed AI products)","notes":"All three are named in the covered-services list."},{"slug":"ringcentral-ai","feature":"AI Virtual Assistant (AVA) / RingEX AI Assistant (live transcripts, notes, summaries)","coverage":"UNKNOWN","applies_to_plans":"Paying covered-entity customers (RingEX, RingCX, Contact Center, Fax and listed AI products)","notes":"Not named in the covered-services list or either HIPAA paper. RingEX itself is covered, but nothing checked says whether its built-in AI assistant features fall under the BAA."},{"slug":"s10-ai","feature":"CRUSH ambient AI scribe and telehealth scribing","coverage":"UNKNOWN","applies_to_plans":"S10.AI scribe (per-provider subscription)","notes":"S10.AI does not name its AI model providers or subprocessors on any page checked, and no published BAA text was found, so whether third-party model processing is inside BAA coverage could not be confirmed."},{"slug":"salesforce-agentforce","feature":"Agentforce Service Agent, Agentforce Assistant (formerly Einstein Copilot), Agentforce Voice, Prompt Builder","coverage":"COVERED","applies_to_plans":"BAA customers","notes":"Listed under Einstein Services as HIPAA Covered Services, alongside Agentforce Sales Coach and Agentforce SDR. Customers must enable and use Data Masking in the Einstein Trust Layer for Agentforce Services and Prompt Builder, and must not use them for diagnosis or as a substitute for medical advice."},{"slug":"salesforce-agentforce","feature":"Agentforce Contact Center / Agentforce Operations","coverage":"COVERED","applies_to_plans":"BAA customers","notes":"Covered, but may not be used for medical advice, diagnosis or inferring health status. Any third-party telephony must meet HIPAA requirements."},{"slug":"salesforce-agentforce","feature":"Einstein Personalization","coverage":"COVERED","applies_to_plans":"BAA customers","notes":"Listed as a HIPAA Covered Service. Customers must enable Data Masking in the Einstein Trust Layer and may not use it to infer or predict health conditions."},{"slug":"salesforce-agentforce","feature":"Einstein GPT for Service / Sales / Commerce","coverage":"PARTIAL","applies_to_plans":"BAA customers","notes":"Covered, but the customer is responsible for HIPAA compliance of any third-party LLM provider it uses with these services."},{"slug":"salesforce-agentforce","feature":"Einstein Bots","coverage":"PARTIAL","applies_to_plans":"BAA customers","notes":"Covered, but PHI may not appear in utterance records, and Answer Automation or Input Recommender features that could use PHI must not be enabled."},{"slug":"salesforce-agentforce","feature":"Other Einstein Services (Case Classification, Case Wrap Up, Reply/Article Recommendations, Conversation Mining, Prediction/Recommendation Builder)","coverage":"COVERED","applies_to_plans":"BAA customers","notes":"Listed as Einstein Services under the BAA, subject to the general medical-use restrictions."},{"slug":"salesforce-agentforce","feature":"Commerce Cloud Einstein; Marketing Cloud Einstein features in Marketing Cloud Next; Lightning Discover","coverage":"EXCLUDED","applies_to_plans":"All","notes":"Salesforce states these are not covered by the BAA."},{"slug":"scribeberry","feature":"AI medical scribe / note generation (incl. ADA assistant)","coverage":"COVERED","applies_to_plans":"Trial / Pro (self-serve); Enterprise (5+ providers)","notes":"The BAA in the Terms says Scribeberry will not access PHI or train on input PHI. The Terms and security page list BAAs with downstream vendors (Microsoft Azure, Google, OpenAI, Anthropic and Vapi AI) with zero retention. Transcription runs on a self-hosted service."},{"slug":"sembly-ai","feature":"AI meeting notes, summaries and Semblian assistant","coverage":"UNKNOWN","applies_to_plans":"Sembly Enterprise","notes":"Sembly does not explain what HIPAA Compliance Mode changes or whether its AI features stay on under the BAA."},{"slug":"servicenow-now-assist","feature":"Now Assist (generative AI via Now LLM Service and third-party endpoints such as Azure OpenAI)","coverage":"UNKNOWN","applies_to_plans":"ServiceNow AI Platform subscription (instance storing ePHI)","notes":"The HIPAA white paper does not mention Now Assist or generative AI. The Now Assist data-use doc says prompts are processed transiently at ServiceNow compute hubs or third-party endpoints within the ServiceNow network boundary. It does not mention HIPAA or BAAs. Optional masking (Data Privacy for Now Assist / Sensitive Data Handler) is off by default."},{"slug":"simplepractice-note-taker","feature":"Note Taker (AI session transcription and progress-note drafting)","coverage":"COVERED","applies_to_plans":"All SimplePractice subscription plans (with Note Taker add-on)","notes":"SimplePractice says Note Taker falls under the existing BAA with no separate contract. Transcripts are kept for up to 7 days, or until the note is signed and locked. From June 17, 2026, SimplePractice may keep de-identified transcripts to improve Note Taker, and clinicians can set retention preferences. The FAQ names Anthropic's Claude as the AI partner."},{"slug":"slack-ai","feature":"Slack AI summaries, recaps, search answers, file summaries, translations","coverage":"UNKNOWN","applies_to_plans":"Enterprise (Enterprise+ / Enterprise Grid) with 'Slack - HIPAA Enabled' SKU","notes":"Neither the Slack Guide for HIPAA Entities nor the Salesforce BAA Restrictions mentions Slack AI. Slack's HIPAA marketing page describes Slack AI but says nothing on BAA coverage."},{"slug":"slack-ai","feature":"Huddle notes (AI transcription/summary)","coverage":"UNKNOWN","applies_to_plans":"Enterprise (Enterprise+ / Enterprise Grid) with 'Slack - HIPAA Enabled' SKU","notes":"PHI is allowed in huddle contents, but neither document says whether AI-generated huddle notes are covered."},{"slug":"slack-ai","feature":"Slackbot AI agent, Enterprise search, Agentforce in Slack","coverage":"UNKNOWN","applies_to_plans":"Enterprise (Enterprise+ / Enterprise Grid) with 'Slack - HIPAA Enabled' SKU","notes":"Neither BAA document mentions these. The Guide says custom Slackbot responses must not contain PHI, but that rule is about canned responses rather than the AI agent."},{"slug":"slack-ai","feature":"Third-party AI apps from the Slack Marketplace","coverage":"EXCLUDED","applies_to_plans":"Enterprise (Enterprise+ / Enterprise Grid) with 'Slack - HIPAA Enabled' SKU","notes":"Slack has no BAA with App Directory third parties. The customer has to decide whether it needs its own BAA with each vendor."},{"slug":"smartling","feature":"AI Hub (LLM and machine translation engines)","coverage":"UNKNOWN","applies_to_plans":"Smartling platform and services (enterprise contracts)","notes":"Smartling says AI Hub translates with 20+ LLMs and MT engines, and it holds ISO 42001 for AI management. No page says whether these engines, or the third parties behind them, are under any BAA."},{"slug":"smartling","feature":"Human translation services (contract linguists)","coverage":"UNKNOWN","applies_to_plans":"Smartling platform and services (enterprise contracts)","notes":"Smartling uses independent contractors and does not let customers control their assignments. BAA coverage is not documented."},{"slug":"smartsheet-ai","feature":"Smartsheet AI features (in-app generative AI)","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Neither the HIPAA help article nor the BAA mentions AI. Smartsheet's AI whitepaper says its AI follows the platform's compliance standards, naming SOC 2 and GDPR but not HIPAA. It uses Azure OpenAI and Amazon Bedrock."},{"slug":"smartsheet-ai","feature":"Smartsheet MCP Server","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Data goes to whichever AI platform the customer connects. The BAA restricts sending PHI to third parties, but Smartsheet does not address the MCP server and HIPAA directly."},{"slug":"snowflake-cortex-ai","feature":"Cortex AI Functions (AI_COMPLETE and other LLM functions), Cortex Analyst, Cortex Search","coverage":"UNKNOWN","applies_to_plans":"Business Critical / Virtual Private Snowflake (VPS)","notes":"Snowflake's AI Terms say covered AI features are part of the service governed by the customer agreement, and models run inside the Snowflake service perimeter. No Snowflake page checked says whether the BAA covers Cortex or names any AI feature as HIPAA-eligible or excluded."},{"slug":"snowflake-cortex-ai","feature":"Cortex cross-region inference","coverage":"UNKNOWN","applies_to_plans":"Business Critical / Virtual Private Snowflake (VPS)","notes":"When enabled, prompts can be processed in another region; Snowflake says data is not persisted there. Organizations created after March 9, 2026 default to ANY_REGION. The page does not mention HIPAA."},{"slug":"snowflake-cortex-ai","feature":"Preview AI features","coverage":"UNKNOWN","applies_to_plans":"Business Critical / Virtual Private Snowflake (VPS)","notes":"The AI Terms place preview AI features outside their scope. No page says how the BAA treats them."},{"slug":"sonix","feature":"AI Analysis (summaries, chapters, sentiment)","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Listed as a medical product capability, but no page says whether it is within BAA scope. Sonix says patient data is never used for AI training."},{"slug":"sourcegraph-amp","feature":"Amp coding agent (CLI, editor extensions, threads)","coverage":"EXCLUDED","applies_to_plans":"All plans (Free, Individual, Teams, Enterprise)","notes":"PHI is prohibited across the service. Enterprise adds zero training and retention controls, which do not make it a business associate."},{"slug":"speechmatics","feature":"Speech-to-text API (batch, real-time and Medical Model)","coverage":"UNKNOWN","applies_to_plans":"All deployments (cloud SaaS on Azure, on-prem containers)","notes":"Speechmatics markets its Medical Model with HIPAA-compliant infrastructure and zero data retention, but no official page we could read sets out BAA scope for any feature."},{"slug":"spruce-health","feature":"AI voicemail transcription","coverage":"COVERED","applies_to_plans":"Basic and Communicator (and 14-day trial)","notes":"Available on Basic and Communicator. Spruce's AI summarization page says a BAA is included, and the help article says data is never used to train third-party models."},{"slug":"spruce-health","feature":"AI summaries and call/audio-message transcription","coverage":"COVERED","applies_to_plans":"Basic and Communicator (and 14-day trial)","notes":"Communicator plan only, off by default and enabled by an admin. Spruce's AI page says a BAA is included. Transcripts are visible only to the practice team and sync to connected EHRs."},{"slug":"spruce-health","feature":"Automations (AI message routing and workflows)","coverage":"UNKNOWN","applies_to_plans":"Basic and Communicator (and 14-day trial)","notes":"The organization terms make the customer solely responsible for the use and outcomes of Automations and disclaim Spruce's liability. No page says how the BAA applies to them."},{"slug":"suki","feature":"Ambient documentation / AI assistant","coverage":"COVERED","applies_to_plans":"Suki Assistant / Suki Compose (per-user, organization sales)","notes":"Suki signs BAAs for patient data handling with customers. Audio and transcripts are deleted after 30 days. Data used for ML training is de-identified. AI/LLM subprocessors are not named."},{"slug":"sully-ai","feature":"AI scribe and AI agents (\"AI employees\")","coverage":"COVERED","applies_to_plans":"Healthcare organization customers (demo / sales-led)","notes":"The BAA is executed before the product is used with ePHI, and the product is AI-based. The trust page says PHI is not used for model training without explicit consent, and an unnamed LLM provider runs under zero-retention terms."},{"slug":"sunoh-ai","feature":"Ambient AI medical scribing","coverage":"UNKNOWN","applies_to_plans":"Sunoh.ai subscription (per user)","notes":"Ambient scribing is the subscribed service the BAA is offered for, but the BAA text was not available to confirm its scope. The homepage gives no detail on model training beyond a general mention of learning from feedback."},{"slug":"supabase","feature":"Supabase AI Assistant (dashboard SQL/policy helper)","coverage":"UNKNOWN","applies_to_plans":"Team / Enterprise with HIPAA add-on","notes":"Supabase's HIPAA and shared-responsibility pages do not mention the AI Assistant."},{"slug":"supabase","feature":"Third-party AI APIs called from Edge Functions or Postgres (e.g., OpenAI, Hugging Face)","coverage":"EXCLUDED","applies_to_plans":"Team / Enterprise with HIPAA add-on","notes":"Supabase makes customers responsible for third-party services they integrate. Those providers need their own arrangements and are not covered by Supabase's BAA."},{"slug":"supanote","feature":"AI therapy note generation (incl. treatment plans, AI client workspace)","coverage":"COVERED","applies_to_plans":"Trial / Starter / Pro / XL (self-serve); Group Practice (sales-led)","notes":"AI note writing is the core service the account BAA covers. Supanote says session audio is deleted after processing, it never trains AI models on identifiable client data, and vendors are contractually bound to its standards. No page names the AI model providers or says whether they sign BAAs."},{"slug":"superhuman","feature":"Superhuman Mail agent","coverage":"EXCLUDED","applies_to_plans":"Superhuman Mail (all plans, incl. Enterprise suite)","notes":"Superhuman's HIPAA page for Go states the Mail agent is not currently covered by Superhuman's BAA."},{"slug":"superhuman","feature":"Write with AI, auto labels, Email Assistant (Gmail/Outlook)","coverage":"UNKNOWN","applies_to_plans":"Superhuman Mail (all plans, incl. Enterprise suite)","notes":"No official page addresses HIPAA or BAA coverage for Superhuman Mail's other AI features."},{"slug":"synthflow","feature":"Call recordings, transcripts and logs containing PHI","coverage":"EXCLUDED","applies_to_plans":"Enterprise (sales-led annual agreement)","notes":"Under the HIPAA Setting, PHI is held only in memory and deleted after processing, and is not logged, recorded or stored persistently. Persisting recordings or transcripts with PHI is therefore outside the BAA's HIPAA Setting."},{"slug":"synthflow","feature":"Underlying LLM, voice and telephony providers","coverage":"UNKNOWN","applies_to_plans":"Enterprise (sales-led annual agreement)","notes":"The BAA allows subcontractors without customer consent but does not name LLM, TTS, STT or telephony providers or say how they are covered."},{"slug":"tabnine","feature":"Code completion, chat and agents","coverage":"UNKNOWN","applies_to_plans":"Enterprise (private installation: VPC / on-prem / air-gapped)","notes":"No official statement on BAA coverage for any feature."},{"slug":"tali-ai","feature":"AI ambient scribe and medical dictation","coverage":"UNKNOWN","applies_to_plans":"Free / Premium / Pro (self-serve); Enterprise (contact sales)","notes":"No BAA was found, so coverage is unknown. The Terms of Use give Tali a perpetual license to de-identified customer data to train its own models. The homepage says recordings are not used to train third-party models."},{"slug":"talkdesk-healthcare-ai","feature":"Talkdesk AI Agents (CXA) and Autopilot for healthcare","coverage":"UNKNOWN","applies_to_plans":"Talkdesk subscription (healthcare customers)","notes":"The healthcare page markets AI agents integrated with EHRs and HIPAA-compliant PHI handling but doesn't mention the BAA. The BAA's scope and any exclusions are inside the DocuSign document, which wasn't readable."},{"slug":"tebra-ai","feature":"AI Note Assist (ambient visit-note drafting)","coverage":"UNKNOWN","applies_to_plans":"Tebra Clinical subscription (with AI Note Assist per-note or subscription pricing)","notes":"Tebra calls Note Assist HIPAA-compliant and says recordings are not stored. Its terms place AI functionality within the Tebra platform but do not say whether the BAA covers it, and no page names the AI model provider or says whether data is used for training."},{"slug":"tebra-ai","feature":"Other Tebra AI functionality (AI review responses, billing summaries)","coverage":"UNKNOWN","applies_to_plans":"Tebra Clinical subscription (with AI Note Assist per-note or subscription pricing)","notes":"The terms' generative AI clause covers AI-generated review responses, clinical notes and billing summaries, which customers must review. It does not mention PHI, third-party AI providers or the BAA."},{"slug":"therapynotes-therapyfuel","feature":"TherapyFuel (AI scribe, progress-note and treatment-plan drafting)","coverage":"COVERED","applies_to_plans":"All TherapyNotes subscriptions (covered entities), incl. TherapyFuel add-on","notes":"The FAQ says TherapyFuel is covered under the BAA with the practice, and that any vendor involved must also sign a BAA with TherapyNotes that forbids training on the data. Audio is deleted after transcription, and transcripts are kept until the note is signed or for 30 days. A stock vendor model is used that does not learn from use. Only Therapy Progress Notes and Treatment Plans are supported for now."},{"slug":"thoughtful-ai","feature":"AI agents for billing work (eligibility, prior authorization, claims)","coverage":"UNKNOWN","applies_to_plans":"Provider and RCM contracts (sales-led, now via SmarterDx / Smarter Technologies)","notes":"The SmarterDx platform page now lists a SmarterAuthorizations module but does not mention Thoughtful AI by name. No page checked says whether these AI agents are under a BAA or names a model provider."},{"slug":"tidio-lyro","feature":"Lyro AI Agent","coverage":"EXCLUDED","applies_to_plans":"All plans","notes":"No BAA exists. The FAQ says Tidio's AI cannot be used for healthcare and medical advice. The AI terms bar medical advice without qualified human oversight and require prior written consent for high-risk uses such as health-care diagnosis."},{"slug":"tldv","feature":"AI meeting notes and summaries","coverage":"UNKNOWN","applies_to_plans":"All plans","notes":"No BAA information found, so AI feature coverage cannot be determined."},{"slug":"together-ai","feature":"Serverless / dedicated inference and fine-tuning","coverage":"EXCLUDED","applies_to_plans":"Standard (self-serve API) under the Terms of Service","notes":"The Terms ban on medical information covers all services."},{"slug":"trint","feature":"AI transcription and AI features","coverage":"UNKNOWN","applies_to_plans":"All plans (including Enterprise)","notes":"Trint says it never trains its algorithms on customer transcripts. No page addresses HIPAA or BAA coverage."},{"slug":"twilio","feature":"ConversationRelay","coverage":"COVERED","applies_to_plans":"Security Edition or Enterprise Edition","notes":"Became HIPAA eligible on March 17, 2025, and appears on the eligible list as 'Conversation Relay*' (asterisk: follow the HIPAA architecture guide). The list does not say whether third-party STT/TTS or LLM providers chosen by the customer are covered. Only 'Text to Speech (Basic and Amazon Polly)' and 'Speech Recognition' are listed."},{"slug":"twilio","feature":"Conversation Intelligence (classic) – Voice","coverage":"COVERED","applies_to_plans":"Security Edition or Enterprise Edition","notes":"Listed with an asterisk on the eligible list (June 30, 2026 version)."},{"slug":"twilio","feature":"Virtual Agent (with Google Dialogflow)","coverage":"COVERED","applies_to_plans":"Security Edition or Enterprise Edition","notes":"Listed with an asterisk under Programmable Voice basics."},{"slug":"twilio","feature":"AI Assistants / Agent Copilot","coverage":"EXCLUDED","applies_to_plans":"Security Edition or Enterprise Edition","notes":"Neither is on the HIPAA Eligible Services list, and Twilio says only listed products should be used for PHI workflows."},{"slug":"twofold-health","feature":"AI scribe / clinical note generation","coverage":"COVERED","applies_to_plans":"Free trial / Personal plan (self-serve); Group plan (custom pricing)","notes":"AI note generation is the core service under the account BAA. The security page says PHI is not used to train AI models, that recordings are deleted after processing, and that subprocessors handling PHI sign BAAs with Twofold. No LLM provider is named."},{"slug":"typeform-ai","feature":"Typeform AI features (AI form creation, AI insights)","coverage":"UNKNOWN","applies_to_plans":"Enterprise / Growth Custom","notes":"Neither the BAA article nor Typeform's compliance guide mentions AI features, either as included or excluded. Confirm with Typeform Sales before sending PHI to AI features."},{"slug":"upheal","feature":"AI progress notes (ambient, dictation, uploads)","coverage":"COVERED","applies_to_plans":"Free / AI Notes / EHR / EHR Pro (solo, self-serve); Group practice (per-seat, via sales)","notes":"The BAA covers the Upheal Platform and Services generally and has no AI carve-out. The compliance page says sessions are not used to train the platform without explicit permission. The BAA allows only de-identified, aggregated data to be used to improve the app."},{"slug":"upheal","feature":"Upheal Assistant / Assistant Pro","coverage":"COVERED","applies_to_plans":"Free / AI Notes / EHR / EHR Pro (solo, self-serve)","notes":"The pricing page lists the AI Assistant across plans (limited on Free, a paid add-on or included on EHR Pro). It falls under the same platform-wide BAA, which does not name individual features."},{"slug":"uptodate-expert-ai","feature":"UpToDate Expert AI (generative clinical Q&A)","coverage":"PARTIAL","applies_to_plans":"Enterprise / institutional subscription","notes":"Covered only where an organization BAA expressly names Expert AI; otherwise PHI is prohibited. Outside a list of markets including the U.S., Expert AI is an experimental pilot not for personal data at all. Wolters Kluwer says it works closely with OpenAI on its expert AI platform but does not state which model powers Expert AI."},{"slug":"v0","feature":"v0 AI app/UI generation and v0 API","coverage":"EXCLUDED","applies_to_plans":"v0 Free / Premium / Team / Business (and v0 API)","notes":"PHI is prohibited under the API Terms."},{"slug":"v0","feature":"Apps generated by v0 and deployed on Vercel hosting","coverage":"PARTIAL","applies_to_plans":"Vercel platform hosting (Pro HIPAA add-on / Enterprise)","notes":"Hosting infrastructure such as the CDN, Functions and the build pipeline is covered under the Vercel BAA. The v0 generation step is not."},{"slug":"vapi","feature":"Core voice pipeline (LLM, voice/TTS, transcriber/STT)","coverage":"PARTIAL","applies_to_plans":"Usage-only or any Success Package, with the HIPAA add-on","notes":"In HIPAA mode only HIPAA-compliant LLM, voice and transcriber providers can be selected; Vapi rejects non-compliant selections. Docs cite Azure OpenAI as an example used for PHI processing. With your own provider keys you must hold HIPAA-compliant accounts with those providers yourself. The current provider list is kept on the Trust Center, which did not name providers in the fetched text."},{"slug":"vapi","feature":"Call recordings, transcripts and logs","coverage":"COVERED","applies_to_plans":"Usage-only or any Success Package, with the HIPAA add-on","notes":"Stored in Vapi's private HIPAA-compliant storage unless you configure your own storage; retrieved via API with the private key rather than direct URLs. Docs note HIPAA mode limits some features such as reviewing call logs or transcriptions."},{"slug":"vapi","feature":"Structured outputs","coverage":"PARTIAL","applies_to_plans":"Usage-only or any Success Package, with the HIPAA add-on","notes":"Not stored by default in HIPAA mode; a per-output override exists but only for non-PHI data."},{"slug":"vapi","feature":"Telephony and third-party integrations (e.g., Twilio, Telnyx, workflow tools)","coverage":"UNKNOWN","applies_to_plans":"Usage-only or any Success Package, with the HIPAA add-on","notes":"Official docs do not say whether telephony or other integrations fall under Vapi's BAA. A reply on Vapi's support forum says they are outside it and need separate BAAs, but the poster's role is not verified, so this is not treated as confirmed."},{"slug":"visualdx","feature":"AI image analysis (DermExpert skin-lesion recognition)","coverage":"UNKNOWN","applies_to_plans":"Individual / small group subscription; VisualDx Enterprise (institutional, EHR-integrated)","notes":"VisualDx says the feature is designed to support HIPAA compliance: no patient-identifiable data is collected, the image is deleted right after analysis, and images are not sent to VisualDx servers or used for training. No BAA is mentioned."},{"slug":"visualdx","feature":"AI-assisted differential diagnosis (EHR patient context)","coverage":"UNKNOWN","applies_to_plans":"VisualDx Enterprise (institutional, EHR-integrated)","notes":"Patient context pulled from the EHR feeds the diagnostic workup, but no official page addresses BAA coverage for it."},{"slug":"viz-ai","feature":"Viz.ai One platform AI (imaging detection, triage, care coordination)","coverage":"COVERED","applies_to_plans":"Enterprise platform subscription (hospitals and health systems)","notes":"Viz.ai says PHI in customer data submitted through its platform services is governed by the customer BAA, and that the platform handles PHI for about 2,000 hospitals."},{"slug":"viz-ai","feature":"Viz Assist (generative AI agents, ambient listening, patient summaries)","coverage":"UNKNOWN","applies_to_plans":"Enterprise platform subscription (hospitals and health systems)","notes":"Launched October 2025. No official page names Viz Assist as within BAA scope; confirm in the customer agreement."},{"slug":"warp","feature":"Warp AI agents and terminal AI","coverage":"EXCLUDED","applies_to_plans":"All plans (Free, paid, Business, Enterprise)","notes":"AI requests go through Warp's proxy to US-hosted model APIs under zero-data-retention agreements. That doesn't amount to a BAA, and the terms still bar uploading personal information."},{"slug":"waystar-ai","feature":"AltitudeAI (AltitudeCreate appeal letters, AltitudeAssist claim rules)","coverage":"UNKNOWN","applies_to_plans":"Waystar platform customers (providers, sales-led)","notes":"Waystar's blog says these generative AI features are built with security frameworks and AI guardrails. No page checked names an LLM provider or says whether the AI is under a BAA."},{"slug":"waystar-ai","feature":"Waystar Clinical Documentation Integrity (formerly Iodine AwareCDI), incl. QueryAgent","coverage":"UNKNOWN","applies_to_plans":"Waystar platform customers (providers, sales-led)","notes":"The CDI page says the product is powered by AltitudeAI and includes a generative AI QueryAgent that drafts physician queries. It makes no HIPAA or BAA statement. Iodine's old domain now redirects to waystar.com."},{"slug":"weave-ai","feature":"Weave AI Receptionist (calls and texts)","coverage":"UNKNOWN","applies_to_plans":"Weave subscription (all plans)","notes":"The BAA (section 3.3) allows Weave to use PHI in internal and external AI systems as HIPAA permits, and the Terms list AI Receptionist as a Weave feature. However, the AI Receptionist Terms don't mention the BAA or HIPAA, make the subscriber solely responsible for data security including PHI, and record all calls by default for quality, training and service improvement. Weave doesn't say explicitly whether the BAA covers this feature. Separately, the Terms (section 6.3) let Weave use subscriber data to develop AI tools consistent with its BAA, DPA and privacy policy."},{"slug":"webex-ai-assistant","feature":"AI Assistant meeting summaries, transcripts and in-meeting Q&A","coverage":"UNKNOWN","applies_to_plans":"Webex AI Assistant (Webex Suite meeting platform)","notes":"The host decides whether to save the summary and transcript, the summary only, or neither. Saved items go to the host's Webex account. In-meeting questions and answers aren't kept after the meeting. Cisco does not say whether the BAA covers any of this."},{"slug":"webflow-ai","feature":"Webflow AI (AI Assistant, AI site/content generation)","coverage":"EXCLUDED","applies_to_plans":"All plans (Site plans, Workspace plans, Enterprise)","notes":"The PHI ban covers the whole platform, so the AI features fall under it too. We found no separate AI terms that say otherwise."},{"slug":"windsurf","feature":"Cascade agent, Windsurf Tab and other IDE AI features","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"No official page addresses BAA coverage for any Windsurf AI feature."},{"slug":"wordtune","feature":"Wordtune rewrite, summarize and AI writing features","coverage":"EXCLUDED","applies_to_plans":"All plans (Free, Advanced, Unlimited, Business)","notes":"Health information is barred from the Services and Software as a whole."},{"slug":"writer","feature":"WRITER generative AI platform (Enterprise)","coverage":"COVERED","applies_to_plans":"Enterprise","notes":"The terms allow PHI in the Services once Enterprise and a BAA are in place. WRITER also says outputs are not meant as medical advice without a qualified professional involved."},{"slug":"writer","feature":"Individual components (AI Studio, WRITER Agent, Palmyra API, integrations)","coverage":"UNKNOWN","applies_to_plans":"Enterprise","notes":"Neither the terms nor the trust page says which products or components the BAA or the claimed HIPAA certification covers."},{"slug":"xai-grok","feature":"Stateless chat/completions via ZDR-enabled API","coverage":"COVERED","applies_to_plans":"API (ZDR-enabled)","notes":"Under ZDR, prompts and outputs are never written to disk. This is the only route the Enterprise Terms allow for PHI, and only after a BAA."},{"slug":"xai-grok","feature":"Files API, Collections (RAG), Batch API, deferred completions, stored Responses state","coverage":"EXCLUDED","applies_to_plans":"API (ZDR-enabled)","notes":"These features are unavailable or blocked once ZDR is on, and PHI must go through ZDR. They therefore cannot be used with PHI."},{"slug":"xai-grok","feature":"Image/video generation and voice agents under ZDR","coverage":"PARTIAL","applies_to_plans":"API (ZDR-enabled)","notes":"Under ZDR, image generation is limited to grok-imagine models with no stored outputs or file inputs, agentic image generation is excluded, and voice conversation history is not kept. The pages do not say how the BAA treats these features."},{"slug":"zapier","feature":"Zapier AI features (Agents, Copilot, Chatbots, AI steps)","coverage":"EXCLUDED","applies_to_plans":"All plans (Free, Pro, Team, Enterprise)","notes":"No BAA exists for any Zapier service, so the AI features are not covered either. The privacy FAQ does not discuss the AI products separately. The no-PHI position is platform-wide."},{"slug":"zendesk-ai","feature":"Copilot (add-on)","coverage":"COVERED","applies_to_plans":"Suite Professional; Suite Enterprise","notes":"Listed as a Healthcare Enabled Add-On for current plans."},{"slug":"zendesk-ai","feature":"AI Agents - Advanced (add-on)","coverage":"COVERED","applies_to_plans":"Suite Professional; Suite Enterprise","notes":"Listed as a HIPAA Enabled Add-On, outside the French HDS certificate scope. Unhanded bot conversations are still stored and must be deleted by the customer. 'Generate variations' must stay off if the bot greeting carries a required disclaimer."},{"slug":"zendesk-ai","feature":"AI agents via Answer Bot resolution (formerly Answer Bot)","coverage":"COVERED","applies_to_plans":"Suite Professional; Suite Enterprise","notes":"'Answer Bot resolution' is listed as a Healthcare Enabled Add-On. Zendesk's change log notes Answer Bot was renamed AI Agents."},{"slug":"zendesk-ai","feature":"Forethought AI agents by Zendesk","coverage":"COVERED","applies_to_plans":"Suite Professional; Suite Enterprise","notes":"Listed as a HIPAA Enabled Add-On, outside the HDS scope."},{"slug":"zendesk-ai","feature":"Zendesk QA AI assist","coverage":"PARTIAL","applies_to_plans":"Suite Professional; Suite Enterprise","notes":"Zendesk QA is HIPAA-enabled. However, customers should disable QA AI assist on surveys unless every QA reviewer is cleared to see the data."},{"slug":"zendesk-ai","feature":"Early Access Program AI features and Built-by-Zendesk Marketplace apps","coverage":"EXCLUDED","applies_to_plans":"All plans","notes":"These are not covered by the Healthcare Agreement and should not be used with PHI."},{"slug":"zendesk-ai","feature":"Other Zendesk AI features (e.g., intelligent triage, generative reply/summarize tools)","coverage":"UNKNOWN","applies_to_plans":"Suite Professional; Suite Enterprise","notes":"Not named in either Zendesk healthcare article. Zendesk AI generally must not be used for medical advice or diagnosis."},{"slug":"zoom-ai-companion","feature":"Meeting Summary with AI Companion","coverage":"PARTIAL","applies_to_plans":"Pro (Zoom for Healthcare); Business / Business Plus / Enterprise","notes":"Zoom says AI features are available to BAA customers but that certain AI features may not be available for healthcare BAA customers, without naming them. We could not confirm a Zoom page that places Meeting Summary itself under the BAA."},{"slug":"zoom-ai-companion","feature":"ZoomMate and other Zoom AI features (in-meeting questions, smart recording, Team Chat AI)","coverage":"PARTIAL","applies_to_plans":"Pro (Zoom for Healthcare); Business / Business Plus / Enterprise","notes":"Zoom says AI features, including ZoomMate, are available to BAA customers, but certain AI features may not be available for healthcare and higher-ed BAA customers. The individual feature articles only say features may be unavailable for some verticals, without naming which."},{"slug":"zoom-ai-companion","feature":"Smart Recording with AI","coverage":"UNKNOWN","applies_to_plans":"Pro (Zoom for Healthcare); Business / Business Plus / Enterprise","notes":"The Smart Recording article does not mention a BAA or HIPAA and says the feature may be unavailable in some regions or industry verticals."},{"slug":"zoom-ai-companion","feature":"Clinical Notes (Zoom Workplace for Clinicians)","coverage":"UNKNOWN","applies_to_plans":"Pro (Zoom for Healthcare); Business / Business Plus / Enterprise","notes":"Zoom's healthcare pages say its infrastructure supports HIPAA programs and BAAs, but none says Clinical Notes is covered by the BAA. The setup article requires the Workplace for Clinicians add-on and does not mention HIPAA."},{"slug":"zoom-contact-center","feature":"Zoom Virtual Agent","coverage":"UNKNOWN","applies_to_plans":"Zoom Contact Center / Zoom Virtual Agent licenses","notes":"The Virtual Agent page has no HIPAA, BAA or PHI statement, and the HIPAA guide does not mention it. Zoom's BAA article warns that certain AI features may not be available to BAA customers."}],"sources":[{"slug":"abridge","title":"Abridge Enterprise","publisher":"Abridge","type":"OFFICIAL_DOC","official":true,"url":"https://abridge.com/enterprise","checked_on":"2026-10-11","archived_copy":"https://web.archive.org/web/20261011/https://abridge.com/enterprise"},{"slug":"abridge","title":"Abridge Trust Center","publisher":"Abridge","type":"TRUST_CENTER","official":true,"url":"https://trust.abridge.com/","checked_on":"2026-10-11","archived_copy":"https://web.archive.org/web/20261011/https://trust.abridge.com/"},{"slug":"abridge","title":"Business Associate Agreement","publisher":"Abridge","type":"LEGAL","official":true,"url":"https://www.abridge.com/terms/business-associate-agreement","checked_on":"2026-10-11","archived_copy":"https://web.archive.org/web/20261011/https://www.abridge.com/terms/business-associate-agreement"},{"slug":"abridge","title":"Clinician Terms of 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